8/10 Good
Danielle
Travelled with family
29 Jun 2024
Liked: Cleanliness, staff & service, amenities
This property is nestled between several very high end properties and has the same wonderful view. There is a small pool and plenty of quiet deck space to sun.
With that said, the front desk reception girl was probably the worst I’ve seen. Her English isn’t so good and she arranged for a manual versus automatic vehicle, despite me explaining I needed an automatic. In high season, it would have been impossible to fix. It’s also quite obvious they get kickbacks from anything they book for you, stating there are discounts through them or falsely stating excursions are booked up, but then when I went to the actual excursion office, there was plenty of availability and much better pricing.
To be noted… the hotel qualifies children 0-12 years where Expedia says up to 17. This became an expensive issue when I arrived. I was glad to pay the additional fees, but it was expensive and embarrassing and the front desk handled it so awfully.
Additionally, the room is quite cute but in need of updating. We could never get the tv to turn on. The bathroom paint was peeling and dated. We were not looking for fancy only the view.
I will say the breakfast delivered at the time you designate was quite excellent, though.
Danielle
Stayed 4 nights in Jun 2024