To reception work a grandmother who practic don't speak english.When we arrived, the reserved room was not availble. We were taken to another location, a bedroom with 7 beds (we started the holiday with the left), the next day back to the location. The location is in the happiest case of 2 stars (unfortunately this is Greece). We rented an apartment, with one of the rooms on the street with windows and the door practically without insulation, the bathroom is very small, the salt water in the shower, the beach 15 minutes walk , instead very good cleaning. Santorini is a very small, nice island, I do not recommend it to families with children and only for short stays 3 maximum 5 nights