Ponta da Praia stay.Within a 10-minute walk of this Ponta da Praia hotel, you'll find Beach Edge Gardens and Fishing Museum. Santos Harbor and Ponta da Praia Beach are also within 2 miles (3 km).
What's nearby
Ponta da Praia Beach - 13 min walk
Santos Harbor - 18 min walk
Asturias Beach - 27 min drive
Praia do Tombo - 29 min drive
Pitangueiras Beach - 29 min drive
Getting around
Pinheiro Machado Station - 8 min drive
São Paulo (CGH-Congonhas) - 91 min drive
Restaurants
Padrela Panificadora e Confeirtaria - 5 min walk
Revo Manufactory - 4 min walk
Capitães Gastronomia - 6 min walk
Hiná Fish & Lounge - 7 min walk
Restaurante Bancários 56 - 6 min walk
About this property
Comfort Hotel Santos
3-star beach hotel near Gonzaga Beach
Comfort Hotel Santos offers its guests an indoor pool and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.
You'll find a business center on site. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Comfort Hotel Santos. Parking is available for a fee.
This 3-star Santos hotel is smoke free.
161 guestrooms or units
14 levels
Built in 2015
Continental breakfast (free)
Terrace on the roof
Business facilities
Self-service laundry
Front desk (24 hours)
Express check-in
Staff is multilingual
Storage area for luggage
Tour and ticket information
Elevator
No smoking on site
Bar or lounge
Dining venue
Comfort Hotel Santos offers 161 air-conditioned accommodations with minibars and laptop-compatible safes. This Santos hotel provides complimentary wireless Internet access. Bathrooms include showers, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
Languages
English, Portuguese
Property amenities
Family friendly
Indoor pool
Laundry facilities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Secured covered valet parking on site (BRL 35 per day)
Food and drink
Free continental breakfast available daily 6:00 AM–10:00 AM
1 restaurant
1 bar
Room service available
Things to do
Indoor pool
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Bathroom
Free toiletries
Hair dryer
Shower
Towels
Food and drink
Minibar
More
Laptop-compatible safe
Policies
Check-in
Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets: BRL 153 per pet, per night
Only dogs and cats are allowed
Maximum 1 (weight limit: 26 lbs per pet)
Pets cannot be left unattended
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Kids stay free! One child 12 years old or younger stays free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Covered valet parking fee: BRL 35 per day
Pet fee: BRL 153 per pet, per night
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.
We should mention
Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Property is also known as
Comfort Hotel Santos
Comfort Santos
Comfort Hotel Santos Brazil
Comfort Hotel Santos Hotel
Comfort Hotel Santos Santos
Comfort Hotel Santos Hotel Santos
Comfort Hotel Santos Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The hotel was very clean and the staff were very polite and accommodating. Special mention to Filipe at reception / hotel entrance who paid our taxi , as the taxi’s card machine did not work . He was very kind and trusting as it took one hour or so until we could pay him back . Compared to other hotels we stayed in santos , this had an organised breakfast ; very clean rooms and obliging and pleasant staff .
I would give 6 stars for friendlyness and helpfulness of the crew if I could. The building maintenance needs a few touches like refreshing some ceiling paint here and there, and a bit more attention to cleaning, but nothing serious. Suggestions: provide 2 towels per guest as standard (to dry long hair), and make outlet adapters available if required.
I booked this hotel at the last minute due to an impulse decision to stay in Santos a few days after taking a MSC cruise. I did not have any high expectations but just wanted a place to stay near the beaches. I was pleasantly surprised by this property. They offer a very good included hot breakfast including omeletes and tapioca made to order along with a gym and a surprising lively rooftop bar at night. Paid parking is also available. This location is NOT in the center of the beach area and is not beach front. It's located more or less after passing the beaches and sits about a block away from the beach. Therefore, we used Uber to get to the center of the action but it was only about a 7-8 minute ride. In fact we rented electric scooters to get back to the hotel. would stay here again without hesitation. he beach area is very nice and safe. But be aware that the staff does not speak English.
Nice staff ( very accommodating); willingness to help with a big smile in their faces!
FERNANDO
Stayed 1 night in Dec 2021
8/10 Good
Andre
Travelled with family
27 Sep 2021
Liked: Staff & service, room comfort
Good location at a fair price
Very friendly staff , excellent breakfast , the installations are a little dirty and not very well maintained , but overall it an excellent cost benefit
Do Not recommend the hotel.
Staff is not well informed and give wrong information all the time.
The food is horrendous! Tv dinner room service with horrible food! Served freeze burned ice cream that was crumbly and made me almost choke on it!
Old bread served at breakfast.
Egg shells in the breakfast scrumbled eggs.
Old used mask found under my bed indicating the cleaning service was not professional!
Dirty bed sheets with holes on it.
Bad sound insolation between rooms! Could hear the neighbors snoring loudly during the night!
No iron to press my clothes.
No bellboy to carry the luggage to the room.
The only good things about this hotel is the location, bottled water at breakfast, and excellent air conditioning.
Messy service. People giving wrong information more than twice.
Horrendous room service. TV dinner in a very thin tin foil partitioned tray. Plastic fork and knife. The beef was the hardest piece of meat I have ever had!
One disappointment for me a British Older man was the lack of Kettle in the Room to make a cup of Tea. This is as far as I'm concerned a must, but on telling the staff all they could say was go to the restaurant and they will boil you some water!!! Not good enough !! Not open at 5am !!
I was born and raised in santos and have stayed in all the hotels and i go back every year for the last 15 years and hands down thats the best hotel/location,its a very nice area I will be staying there from now on,clean hotel with everything you need and amazing staff,and please tip valet attendants,they are amazing.
We stayed in the Comfort Suites while in Santos for a wedding. The location was perfect for us - walking distance to friends. The Ponta da Praia area is an easy walk and there are restaurants nearby and the beach isn't far. We enjoyed the breakfast. The value was excellent. Even though we reserved the basic double, our room had a view of the beach/ocean.