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Hyatt Place San Juan

3.5 star property
Bayside San Juan hotel in Santurce with bars

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt Place San Juan

View from room
Exterior
Lobby sitting area
Room, 1 King Bed with Sofa bed
Room, Multiple Beds ( High Floor)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
Avenida Fernandez Juncos 580, San Juan, 00907
  • Sheraton Casino
    ‪3 min walk‬
  • Distrito T-Mobile
    ‪5 min walk‬
  • Coca-Cola Music Hall
    ‪7 min walk‬
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    ‪20 min walk‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(81 reviews)
  • 29 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Queen Beds with Sofa Bed)

Premium bedding, pillowtop beds, in-room safe, desk

Room (2 Queen Beds with Sofa Bed)

8.8 out of 10
Excellent
(67 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, View

Room, 1 King Bed with Sofa bed | Water view

Room, 1 King Bed with Sofa bed, View

8.4 out of 10
Very good
(25 reviews)
  • 29 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, View (2 Queen Beds with Sofa Bed)

Premium bedding, pillowtop beds, in-room safe, desk

Room, View (2 Queen Beds with Sofa Bed)

9.2 out of 10
Wonderful
(12 reviews)
  • 29 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Pool View

Premium bedding, pillowtop beds, in-room safe, desk

Room, Multiple Beds, Pool View

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Accessible (Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed)

View from room

Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed)

9.4 out of 10
Exceptional
(11 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Accessible (Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Pool View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Pool View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Speciality)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed (Speciality)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed (High Floor)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds ( High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Room, Multiple Beds ( High Floor)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible Bathtub, Bay View

View from room

Room, Multiple Beds, Accessible Bathtub, Bay View

  • Bay view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Front of property

Hyatt House San Juan

Pool
Breakfast included
Pet-friendly
Free WiFi
4.5 out of 5, Wonderful, (1001)
The price is CA $550
per night
CA $696 total
includes taxes & fees
1 Feb - 2 Feb
Hyatt House San Juan

About the area

San Juan

Oceanside stay.Within a 10-minute walk of this Santurce hotel, you'll find Sheraton Casino and Distrito T-Mobile. Puerto Rico Convention Center and Pan American Pier are also within half a mile (1 km).

What's nearby

  • Sheraton Casino - 3 min walk
  • Distrito T-Mobile - 5 min walk
  • Puerto Rico Convention Center - 8 min walk
  • Pan American Pier - 10 min walk
  • Condado Beach - 15 min walk

Getting around

  • Hato Rey Station - 5 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 11 min drive

Restaurants

  • ‪Choices Sheraton - ‬5 min walk
  • ‪Medalla Arena - ‬6 min walk
  • ‪Sazon Cocina Criolla - ‬5 min walk
  • ‪La Central by Mario Pagan - ‬6 min walk
  • ‪Pudge’s Pizza - ‬5 min walk

About this property

Hyatt Place San Juan

3.5-star hotel near Sheraton Casino
Hyatt Place San Juan offers its guests an outdoor pool, a waterslide, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 3184 square feet (296 square meters) and includes a conference center. A terrace, multilingual staff, and a garden are also featured at the business-friendly Hyatt Place San Juan. For a fee, parking is available.

This 3.5-star San Juan hotel is smoke free.

  • 1 building
  • 149 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • Meeting rooms
  • 3184 sq ft of conference space
  • 296 sq m of conference space
  • Built in 2016
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Computer for guest use
  • ATM
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue
Hyatt Place San Juan offers 149 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This San Juan hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Fence around the pool
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Separate living room
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (USD 18.00 per day; includes in/out privileges)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges

Things to do

  • 24-hour fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator
  • Elevator door width (inches): 36
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet (varies based on length of stay)
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 16 percent of room rate
The resort fee includes:
  • Beach towels
  • In-room bottled water
  • In-room coffee
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 18.00 per day (in/out privileges)
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Additional taxes apply to daily parking rates at this property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place San Juan/City Center Hotel
Hyatt Place San Juan/City Center
Hyatt Place Juan/City
Hyatt Place San Juan Hotel
Hyatt Place San Juan San Juan
Hyatt Place San Juan/City Center
Hyatt Place San Juan Hotel San Juan

Hyatt Place San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 671 out of 1004 reviews" "
Rating 8 - Good. 181 out of 1004 reviews" "
Rating 6 - Okay. 84 out of 1004 reviews" "
Rating 4 - Poor. 38 out of 1004 reviews" "
Rating 2 - Terrible. 30 out of 1004 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Stayed 1 night in Dec 2024

8/10 Good

Gustavo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the Pool very much and the breakfast.
Stayed 2 nights in Oct 2024

8/10 Good

gretchen

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room are big and well equipped. Staff is friendly. Location is good
Stayed 1 night in Oct 2024

10/10 Excellent

Dashira

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Jesus Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Darryl

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming and friendly. The location was perfect and the area was nice.
Stayed 3 nights in Oct 2024

10/10 Excellent

Odemarys

Liked: Cleanliness, staff & service, property conditions & facilities
I recently stayed at the Hyatt Place San Juan, and it was a fantastic experience! The staff was incredibly welcoming and attentive, making check-in smooth and easy. The rooms were spacious, clean, and comfortable, with modern amenities. The location is excellent, close to the beach, restaurants, and major attractions, making it convenient for exploring the area. I also loved the breakfast selection—it had a great variety, and everything was fresh and delicious. Overall, it was a wonderful stay, and I would highly recommend Hyatt Place San Juan for anyone looking for comfort, convenience, and top-notch service!
Stayed 3 nights in Oct 2024

8/10 Good

Ximena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nic; comfortable beds, great service. Breakfast is ok.
Stayed 1 night in Oct 2024

10/10 Excellent

Natasha Castillo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien ubicado
Stayed 1 night in Oct 2024

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Lyka, Edison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. Only problem was they charged us extras when we checked in. Its was a lot.
Stayed 4 nights in Aug 2024

10/10 Excellent

Aida Maria Gomez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Khalid

Liked: Cleanliness, amenities
Great team at the front desk. Great and welcoming girl at the bar. Sorry, not remembering their names. Very helpful with beautiful smiles .
Stayed 4 nights in Oct 2024

6/10 Okay

Zaahira Takeya, Valley Stream

Travelled with partner
Liked: Staff & service
My room 311 has a very musty smell upon entering the room . May need to change or clean air conditioner filter. The walls need a fresh coat of paint. Certain people at the front weren’t friendly or knowledgeable about Hyatt place. The Hyatt house employees were friendly and upon entering their establishment it smelled amazing! The shuttle bus crew was amazing! I would stay at establishment again due to convenient access to restaurants and bars. The pool was great!
Stayed 3 nights in Oct 2024

10/10 Excellent

Odemarys Awilda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at Hyatt Place San Juan, and it was a fantastic experience! The staff was incredibly welcoming and helpful from the moment I arrived, ensuring that every aspect of my stay was comfortable. The rooms were spacious, clean, and modern, providing a perfect balance of comfort and style. One of the highlights was the complimentary breakfast—plenty of delicious options to start the day. The location is also ideal, with easy access to Old San Juan and nearby attractions. Whether you’re traveling for business or leisure, Hyatt Place San Juan is a wonderful place to stay. I highly recommend it!
Stayed 5 nights in Oct 2024

4/10 Poor

keniesha

Business traveller
Liked: Cleanliness, staff & service
For guest staying at the property and you drive you have to pay $18 dollar to park overnight. That is mad expensive. I'm already paying alot of money to stay at the hotel why do i have to pay more money to park overnight. Its cheaper to park for a couple hrs. I shouldnt be paying for parking if i'm a staying at the hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Joseph

Thank you for the great service
Stayed 3 nights in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Donald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent enjoyed my stay I’m going back for sure
Stayed 2 nights in Oct 2024

10/10 Excellent

Javier

Stayed 1 night in Oct 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 3 nights in Oct 2024

4/10 Poor

Maria Jose, Bronx

Disliked: Cleanliness
Stayed 4 nights in Oct 2024

10/10 Excellent

Eliane

Liked: Cleanliness, staff & service, property conditions & facilities
Best costumer service
Stayed 3 nights in Oct 2024

8/10 Good

Annelis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

8/10 Good

Jequetta

Travelled with group
Liked: Amenities, property conditions & facilities
The transportation bus was great
Stayed 4 nights in Oct 2024