The hotel is clean, apparently centrally located, the personnel is friendly. There is a nice, clean sitting area in the lobby and upstairs and I liked the decor and paintings everywhere on the walls. It is very close to San Juan airport because coming from the airport I only paid Uber $13 and returning to the airport the next morning my Uber was only $9. I had a 24hr layover in San Juan but I loved the city and think I will be visiting some time soon and definitely this hotel will be on my list. When I ordered food, delivery took less than 5mn, i was surprised and it means the hotel is centrally located and everything is close by. Check-in and check-out was a breeze, AC was ice cold and I even had to turn it off. I don't think I got the room that I booked but I got to the hotel tired late at night and didn't feel like going back down to the reception desk to talk about it. But overall it was a good experience and next time I will be visiting San Juan, I will make sure they give me the room I booked.