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Hotel Massis

3.0 star property
3-star hotel near Paulista Avenue

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Photo gallery for Hotel Massis

Interior detail
Front of property
Breakfast, lunch, dinner served; international cuisine
LCD TV
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Pool
  • Parking included
  • 24/7 front desk

Explore the area

Map
Rua Luis Coelho, 80, São Paulo, SP, 01309000
  • Paulista Avenue
    ‪4 min walk‬
  • Rua 25 de Marco
    ‪7 min drive‬
  • Allianz Parque
    ‪8 min drive‬
  • São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪46 min drive‬

Room options

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Apartamento 2 Camas Solteiro

Apartamento 2 Camas Solteiro

  • 48 sq m
  • Sleeps 3
  • 2 Twin Beds

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Apartamento Casal

Apartamento Casal

  • 48 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

São Paulo

City center stay.With a stay at this Consolação hotel, you'll be within half a mile (1 km) of Paulista Avenue and 2 miles (3 km) of Municipal Theatre of São Paulo. Liberty Square and Rua 25 de Marco are also within 3 miles (5 km).

What's nearby

  • Paulista Avenue - 4 min walk - 0.4 km
  • Frei Caneca Shopping and Convention Center - 10 min walk - 0.9 km
  • Oscar Freire Street - 16 min walk - 1.4 km
  • Rua 25 de Marco - 7 min drive - 4.7 km
  • Allianz Parque - 8 min drive - 6.1 km

Getting around

  • Fradique Coutinho Station - 5 min drive
  • Paulista Station - 8 min walk
  • São Paulo (CGH-Congonhas) - 35 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Pecorino - ‬2 min walk
  • ‪Ofner - ‬2 min walk
  • ‪Taco Bell - ‬1 min walk
  • ‪Divino Fogão - ‬2 min walk

About this property

Hotel Massis

3-star hotel near Paulista Avenue
Hotel Massis offers its guests an outdoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a 24-hour business center and 2 meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Massis. Self parking and valet parking are free.

This 3-star São Paulo hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 17 levels
  • Built in 1993
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Massis offers 80 air-conditioned accommodations with minibars and safes. Rooms open to balconies. LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, Portuguese, Spanish

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Reception

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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • Elevator

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Kitchen
  • Limited room service
  • Microwave
  • Minibar
  • Stovetop

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Massis Five Stars
Massis Five Stars Hotel
Massis Five Stars Hotel Sao Paulo
Massis Five Stars Sao Paulo
Massis Five Stars Suites Sao Paulo, Brazil
Massis Five Stars
Hotel Massis Hotel
Hotel Massis São Paulo
Hotel Massis Hotel São Paulo

Hotel Massis Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 127 out of 357 reviews
Rating 8 - Good. 158 out of 357 reviews
Rating 6 - Okay. 53 out of 357 reviews
Rating 4 - Poor. 13 out of 357 reviews
Rating 2 - Terrible. 6 out of 357 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

ana, Flushing

Disliked: Cleanliness
Stayed 1 night in Nov 2023

10/10 Excellent

MD ALTAF UR

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, spacious room, good breakfast and friendly staff
Stayed 2 nights in Jul 2022

6/10 Okay

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Bedroom
Living room
Bathroom
Stayed 2 nights in Nov 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Do not stay!
The worst experience, unfriendly, unhelpful stuff. I had a business meetings next day and needed to iron few things. The hotel did not have iron! They offered to iron for me at $5 per piece!!! This is unacceptable. The guy at the reception just said that they can't help me. The first impression of the room was good until you see cockroaches...everywhere... in the closet, bathroom, everywhere. The toilet was not working, it was not flashing. Breakfast: only fruits were ok to eat, the rest was not eatable.
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very nice and helpful. I loved the neighborhood
Stayed 4 nights in Feb 2019

8/10 Good

William, Winnipeg, Manitoba Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Spacious apartments. Loved it Would definitely come back
Stayed 3 nights in Oct 2018

8/10 Good

Wagner

Location, Location, Location
Can't find a better location in São Paulo. Right across the street from Center 3 for convenient shopping and eating. Short walk to stations of two of the major Metro lines. A block from the corner of Paulista and Augusta. Comfortable suite, but could have more kitchen stuff (wine glasses, expresso machine). Need a combination lock for the safe, instead of the antiquated key-lock system. Decent breakfast
Stayed 3 nights in Jul 2018

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is in a convenient location with easy access to the metro and buses. Paulista Ave is 1 block away. Shopping mall is across the street. The area is easy to walk and is very safe. Many of the tourist locations and museums are within a 1-2 mile walking distance. Free day for many of the museums is on Saturday. Free day at MASP is on Tuesday. Breakfast buffet is superb. Con: the kitchen utensils and microwave should already be in the room before the guest arrives. Pro: once I put the request in, the items were brought to the room within 30 min. Con:The "safe" in the closet has no lock. Bedroom door doesn't lock.
Stayed 6 nights in Aug 2018

8/10 Good

Favio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to visit and come back
The hotel is really nice, almost on avenida paulista, in a shopping area. Its breaksfast has plenty of fruits, cakes and drinks. There's also two or three hot meals, even though I did not try them because it was summer. The hotel has a gym and a medium size pool at the top. One thing that can be improved is the air. There's only one air conditioner in each apartment enough for the bedroom but there's still the living room and the bathroom . It was hot there. Also the hotel dining room did not have air conditioner. Overall, people from the hotel were really nice and helpful, I phone the concierge because I needed something and the problem was solved almost instantly. Avenida Paulista is a real shopping area even though its surroundings are pretty dangerous in a sense that I was afraid of visiting some local attractions because you really feel unsafe. You have to be aware all the time.
Stayed 3 nights in Jan 2018

8/10 Good

Craig, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to everything
Good hotel behind Paulista street which is one of the main streets, shopping areas. Don't be discouraged by location upon arrival as it appears seedy, but you'll soon find out it's quite good. Hotel is getting old but rooms are good and comfortable.

8/10 Good

Robert, Cincinnati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time in Brazil
They have one English speaker at desk who was helpful. As a first time traveler I did not understand the bathroom setup. I would recommend looking up online the differences in toilets and how to use in Brazil if its your first time. There is a shopping mall across the street with movie theater and food court. I laughed when I saw a KFC and then went and got more local food. Taxi cabs were plentiful on the main street one block away, but none of them had heard of the hotel so make sure you bring the address with you when you leave.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Back again
We've been a couple of times in this hotel years ago. The rooms are better now with the hardwood floors, the bathroom is really big and the breakfast is very good, There are plenty of good restaurants, shops, movie teathers just across the street. When we go back to São Paulo we will probably stay at the Massis Five Stars again ;o)

6/10 Okay

Pedro, Costa Rica

Liked: Property conditions & facilities
Disliked: Staff & service
hotel with good location but terrible staff
Hotel staff where very rude upon arrival, but after that the room was in good condition and breakfast was great!

6/10 Okay

RS, USA

Liked: Cleanliness, staff & service
Sao Paulo Biz Trip
Great location and great service. Hotel is a bit dated, but worked great for our needs.

8/10 Good

Walter Minozzo

Stayed 3 nights in Nov 2024

8/10 Good

Almir

Liked: Cleanliness, property conditions & facilities, room comfort
Um bom hotel.
O hotel é muito bom mas quanto a identificação e registro do hóspede, o sistema não conseguiu realizar o registro da minha face e não pude entrar. Foi um pouco constrangedor. Acredito que a funcionária, no check in, não estava treinada o suficiente para resolver este problema. O que persistiu em toda a nossa estadia.
Stayed 2 nights in Nov 2024

10/10 Excellent

fabio

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gostei
Hotel bom, quarto legal, café da manhã gostoso.
Stayed 1 night in Sep 2024

6/10 Okay

Monica

Business traveller
Para o preço… um pouco defasado
Imponente, quartos grandes com cama aconchegante mas ao mesmo tempo com itens um pouco desfasados e que nem funcionam. Ao chegar pra fazer login, o sistema tinha tido algum problema o que acabou me atrasando. Também não pude aproveitar o café da manhã do primeiro dia já que só conseguiram verificar minha reserva 2 minutos após o encerramento do cafe (mesmo tendo sido culpa deles a demora). No dia seguinte, fui pro café e não tinha mais vários itens como ovo mexido.
Stayed 1 night in Jul 2024

2/10 Terrible

Alexandre

Stayed 1 night in Jun 2024

2/10 Terrible

Rafael

Disliked: Cleanliness, property conditions & facilities
Hotel Massis
Só vale a pena a localização. Hotel em péssimas condições pelo preço cobrado, só a recepção parece ter sido reformada, o restante está bem ruim. Móveis velhos, manchados, descascados, banheiro feio, TVs ultrapassadas, enfim, podiam cobrar metade do preço pelo que oferecem. Não voltarei
Stayed 1 night in May 2024

8/10 Good

Rodrigo

Stayed 3 nights in Apr 2024

10/10 Excellent

Ari

Stayed 2 nights in Apr 2024

6/10 Okay

Eiras

Business traveller
Liked: Cleanliness
Na recepção da chegada não achei o atendente solicito com o futuro hóspede. Empatia zero por uma pessoa que levou quase 14 horas até chegar. A recepção precisa ser mais atenciosa. No quarto, tive a recepção por uma barata. Para completar, não estava o ar da recepção funcionando.
Stayed 1 night in Mar 2024