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Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort

4.0 star property
Family-friendly 4-star resort with 5 restaurants

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Photo gallery for Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort

Front of property - evening/night
Front of property
5 restaurants, breakfast, lunch, dinner served; Chinese cuisine
In-room safe, iron/ironing board, free WiFi
Royal Suite, Non Smoking | Living room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Hot tub
  • Gym
  • Housekeeping

Explore the area

Map
132 Higashibarato, Kita-ku, Sapporo, Hokkaido, 002-8043
  • Hokkaido University
    ‪10 min drive‬
  • Odori Park
    ‪13 min drive‬
  • Tanukikoji Shopping Street
    ‪13 min drive‬
  • Sapporo (OKD-Okadama)
    ‪22 min drive‬

Room options

View all photos for Deluxe Twin Designer's, Non Smoking

In-room safe, iron/ironing board, free WiFi

Deluxe Twin Designer's, Non Smoking

  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double, Non Smoking

In-room safe, iron/ironing board, free WiFi

Double, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin, Non Smoking

In-room safe, iron/ironing board, free WiFi

Deluxe Twin, Non Smoking

  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite Designer's, Non Smoking

In-room safe, iron/ironing board, free WiFi

Suite Designer's, Non Smoking

  • 45 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Single, Non Smoking

In-room safe, iron/ironing board, free WiFi

Single, Non Smoking

  • 19.8 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin, Non Smoking

In-room safe, iron/ironing board, free WiFi

Standard Twin, Non Smoking

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

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About the area

Sapporo

Kita Ward stay.Your stay at this Kita Ward resort places you within 6 miles (10 km) of Yurigahara Park and Aoba Park. Sapporo Community Dome and Moerenuma Park are also within 6 miles (10 km).
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What's nearby

  • Hokkaido University - 10 min drive - 10.3 km
  • Sapporo JR Tower - 12 min drive - 11.9 km
  • Sapporo Beer Museum - 13 min drive - 12.0 km
  • Odori Park - 13 min drive - 13.6 km
  • Tanukikoji Shopping Street - 13 min drive - 13.7 km

Getting around

  • Takuhoku Station - 5 min drive
  • Asabu Station - 8 min drive
  • New Chitose Intl. Airport (CTS) - 60 min drive

Restaurants

  • ‪Hawaiian Foods&Pethotel Silly - ‬4 min drive
  • ‪中華 しょうりゅう - ‬3 min drive
  • ‪六花亭 イオン石狩緑苑台店 - ‬4 min drive
  • ‪本格中華料理店 パンダ美食 - ‬4 min drive
  • ‪ミスタードーナツ - ‬4 min drive

About this property

Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort

Family-friendly 4-star resort with 5 restaurants
Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort offers its guests a full-service spa, hot springs, and 9 hot tubs. There are 5 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

An outdoor pool, an indoor pool, and a children's pool are also featured at the family-friendly Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort. Free self parking is available.

This 4-star Sapporo resort is smoke free.

  • 1 building
  • 283 guestrooms or units
  • 11 levels
  • 5 dining venues
  • Meeting rooms
  • Built in 1992
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort offers 283 air-conditioned accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations with rainfall showerheads, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the resort's full-service spa, Esthetic Chateraise. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna. The spa is open select days. Children under 12 years old are not allowed in the spa without adult supervision.

Public bath/onsen services include an indoor public bath (no minerals). This service features separate men and women areas. There are hot springs on site.

Languages

English, Japanese

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May 19 - May 20
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Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Waterslide

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,000 for adults and JPY 1,200 for children
  • 5 restaurants
  • A bar/lounge

Things to do

  • 9 hot tubs
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Hot springs
  • Indoor pool
  • Lazy river
  • Outdoor pool
  • Sauna
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2000 for adults and JPY 1200 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Chateraise
Chateraise Gateaux Kingdom
Chateraise Gateaux Kingdom Hotel Resort
Chateraise Gateaux Kingdom Sapporo
Chateraise Gateaux Kingdom Sapporo Hotel Resort
Gateaux Kingdom
Gateaux Kingdom Sapporo
Sapporo Gateaux Kingdom
Chateraise Gateaux Kingdom Sapporo Hotel Spa Resort
Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort Resort
Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort Sapporo

Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 182 out of 382 reviews
Rating 8 - Good. 135 out of 382 reviews
Rating 6 - Okay. 45 out of 382 reviews
Rating 4 - Poor. 15 out of 382 reviews
Rating 2 - Terrible. 5 out of 382 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Loved buffet and onsen
Stayed 4 nights in Dec 2024

4/10 Poor

David

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

The rooms need serious love

The pool was nice that you can use it even in winter. But its probably better to just pay for the pool entrance and not stay at this hotel. The bed was very uncomfortable. The room was using archaic central heating and unable to adjust the room temperature. Had to open a window to air out the stuffy room. Even with the air purifier in the room, the room was very outdated. If they spent more money on upgraded the rooms to the 21st centurary, i think guest would have a more comfortable stay. Breakfast was ok. Nothing to write home about.
Stayed 1 night in Dec 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dinner buffet has so many delicious options and such high quality food that you should make it a priority to eat there. The hotel is definitely of the era in which it was built but I think that adds charm. The hotel does provide a free shuttle bus to the sapporo train station. If I come back to sapporo I highly expect to stay there again.
Stayed 2 nights in Jun 2024

6/10 Okay

JOHN RUSSEL

Stayed 2 nights in Aug 2023

10/10 Excellent

Kenneth

Stayed 2 nights in Dec 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A standard resort style hotel with a nice pool and onsen.
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Japanese 和善 is excellent! You have to pay for the water slide.
Stayed 3 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It is a wonderful place for families with children. There were choices for different types of restaurants, although those within the hotel itself were expensive. The spa and swimming area is a plus for families and the restaurants there were reasonably priced.
Stayed 2 nights in Jun 2018

8/10 Good

kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really Enjoy there stay with my kids. Very large water lagoon. Good to stay there.
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Nice. Quiet.

Nice. Quiet. Only suitable for those with car rental.
Stayed 1 night in Jun 2017

6/10 Okay

poor tourist, HK

Liked: Staff & service

Good to stay

Good to have free shuttle bus provided. In general, the staff are nice. But, the room is at the corner of the corridor, no privacy if you want to pull up your curtains. In other words, no view at all. I got sick while using the pool and spa as I could not communicate with the staff in Japanese. I am still paying medical expenses for it.

10/10 Excellent

Andrew J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our 3rd time staying at the Gateaux Kingdom. Great resort hotel with excellent facilities. Front desk staff were excellent, restaurant options were great, breakfast buffet was fantastic. Good location for visiting Ishikari. Shuttle bus service to Sapporo Station was an added bonus. Only negative was the cover charge to go for a cocktail in any of the bars, was very overpriced especially if you were just wanting to go for a few drinks.

4/10 Poor

Jeanette, SF Bay Area, CA

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Hard Bed

The bed was as hard as a rock, and my non-smoking room had a stale smoke smell, and no coffee before ten unless I had breakfast. No Bell service help with luggage.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Fun, Classy Hotel

Absolutely Beautiful Hotel! The WaterPark was So Amazing! Kids loved it! Big water slides and several hot tub area that were very big. No Tattoos, but I just wore a long sleeve surf top to cover them. Awesome time and only about 20 minutes from downtown Sapporo!

10/10 Excellent

Li Ling, SG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a perfect stay

A perfect stay. Breakfast was great with lots of variety. Room was spacious, comfortable and toilet has tv screen. Kids also had fun at the indoor pools. Will stay there again.

6/10 Okay

Chi Mei

Liked: Cleanliness, room comfort
Disliked: Staff & service

8/10 Good

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

yuko, tokyo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

long queue to spa

Non-functional spa reception. Falls short of expectations overall.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

This is a great hotel. Very nice amenities with restaurants, a few shops, pool, onsen, and arcade. Waking trails and park golf onsite. Walking distance to shopping centre 15 minutes. A little far out if you are planning on doing activities in Sapporo but great if you are visiting Ishikari. There is a limousine bus service direct from the hotel to Sapporo station which is very convenient to transfer to Chitose Airport or to subway or train to other places in Hokkaido. Have stayed at this hotel several times and am always pleased with the service and meals.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Maryann, Seattle, Washington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, bad location

This was a nice hotel that would be perfect for a relaxing getaway, but if you're hoping to do some sightseeing, it's not an ideal location. Unless you're driving, you'll have to take a taxi several miles to the nearest train station, which is small and only has several trains heading to Sapporo an hour. Taxi included, it'll take you 45 minutes to an hour just to get into the city, and set you back $40 or $50 round trip every time. Again, great hotel, but if you plan to get around and do some sightseeing you're better off finding something closer to the city. We booked this as it was one of the last hotels with vacancies available in order to see the Sapporo snow festival, and as nice as it was, I can see why it had openings due to its secluded location.

6/10 Okay

Gabor

Disliked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Barry, Vancouver Island, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel close to Ishikari.

I was visiting my daughter living in Ishikari. Staff were very friendly. Restaurants including the breakfast buffet were very nice. The sushi restaurant in the basement was fantastic. The fitness area and hot tub area were very good as well. The rooms were quite spacious (more North American than European sized). The shuttle bus to and from downtown Sapporo was very convenient. The cakes in the hotel are also amazing. Rooms were quiet and clean. Wi-Fi was free and convenient in the rooms. All-in-all a positive stay.

6/10 Okay

Jamie, Melbourne

Disliked: Staff & service, property conditions & facilities, room comfort

Disappointed stay

Was really excited and looking forward for the 3 nights stay even though we took hours to reach but was so disappointed when we were informed by the receptionist that people with tattoo are not allowed to go into the spa. we have to pay extra to use the fitness facilities. It is not a very convenient place for sightseeing and access for Sapporo station is 45 minutes by hotel free shuttle bus. Hotel looks really good from the outside and the surrounding is really relaxing and pretty, good vacation for family with kids to stay a night or two. Definitely waste of time for us. People are really polite but couldn't speak English at all.