This place's self-description, "pension" means it does not attempt to provide all the service of a hotel. It was clean and well-priced. I arrived on a Sunday afternoon, and soon noticed a sign on a window saying to contact the owner/operator by phone, if a problem existed. I called her, and she told me how to get into my room. In addition, when I saw her the next day, she told me that her credit card app didn't work, so I would have to pay her the quantity of Euros in cash. This put me off a bit, but ultimately was not a major problem, as the local banks had ATM type machines that took my US plastic.