2/10 Terrible
John
12 Nov 2024
Liked: Staff & service
Disliked: Cleanliness
Made a reservation while driving from NJ to stay at Best Western Plus. Says it had an 8.8 rating which is probably correct as it looked like a nice place, but when I walked into the first room, there was a roach crawling on bed. Second room, one in the shower. Didn’t even put my bags down. I bugged outta there and decided to keep driving. Nasty. Hotel manager issued a refund for a “non-refundable” reservation through Expedia given the circumstances.
I was warned by people that many hotels in Georgia and SC were infested. I think I’ll drive through those states from now on. Girl at the front desk was excellent.