8/10 Good
James, BAXLEY
21 Dec 2024
Liked: Cleanliness, staff & service, property conditions & facilities
The carpet was clean and vacuumed, but it was stained in a few places and could use replacing. Someone with muscles of steel shut off the shower because it had a tendency to drip. I finally managed to wrestle it free, but perhaps management might want to let maintenance look at it. The office style chair was comfortable enough, but its wheels had seen better days. Perhaps they could be lubricated? It was not the hotel's fault that it rained, but the drops hit something that may have been metallic near my room at 2 a.m. and I awoke to what sounded like someone playing drums. The staff members I met were cheerful and amiable people, and they were very helpful in directions, etc. The bed was quite comfortable. A laminated card with TV channel listings would be helpful if looking for a specific one. No ice maker in the hotel, but there was a full sized refrigerator in the room, and I used its ice maker to get ice cubes.