Hotel Albuquerque at Old Town

3.5 star property
3.5-star hotel in Sawmill Area

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Albuquerque at Old Town

Property entrance
Outdoor pool, pool umbrellas
Lobby
Lobby
Junior Suite

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar

Explore the area

Map
800 Rio Grande Blvd Nw, Albuquerque, NM, 87104
  • Albuquerque Museum
    6 min walk
  • Flora Mexican Restaurant
    2 min walk
  • Alvarado Transportation Center
    11 min drive
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    11 min drive

Room options

Junior Suite, Balcony

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Double Beds, Balcony

  • Sleeps 4
  • 2 Double Beds

Junior Suite

  • 56 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Double Beds

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

Traditional Room, 1 King Bed

  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Albuquerque

Sawmill Area stay.Within a 10-minute walk of this Sawmill Area hotel, you'll find Albuquerque Museum and Atomic Museum. Old Town Plaza and San Felipe de Neri Church are also within half a mile (1 km).

What's nearby

  • Old Town Plaza - 9 min walk
  • ABQ BioPark Aquarium - 18 min walk
  • Indian Pueblo Cultural Center - 3 min drive
  • Albuquerque Convention Center - 4 min drive
  • ABQ BioPark Zoo - 5 min drive

Getting around

  • Alvarado Transportation Center - 11 min drive
  • Albuquerque International Sunport (ABQ) - 11 min drive

Restaurants

  • ‪Baskin-Robbins - ‬11 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Ponderosa Brewing - ‬6 min walk
  • ‪D. H. Lescombes Winery & Bistro - ‬5 min walk
  • ‪Burger King - ‬8 min walk

About this property

Hotel Albuquerque at Old Town

3.5-star hotel in Sawmill Area
Hotel Albuquerque at Old Town offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges.

A business center and meeting rooms are available. Event space at this hotel measures 39719 square feet (3690 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Hotel Albuquerque at Old Town.

This 3.5-star Albuquerque hotel is smoke free.

  • 188 guestrooms or units
  • 11 levels
  • 2 bars or lounges
  • Meeting rooms
  • 39719 sq ft of conference space
  • 3690 sq m of conference space
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue
Hotel Albuquerque at Old Town offers 188 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Premium cable television is provided.

Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Outdoor pool

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–10:00 AM: USD 10-30 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Shopping
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Room amenities

Entertainment

  • Cable channels
  • Premium channels
  • TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee (September 23 - December 31): USD 25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • Internet access
  • Newspaper
  • Parking
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 per person
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Albuquerque Old Town
Hotel Albuquerque Old Town
Hotel Old
Holiday Inn Express And Suites Albuquerque Old Town
Albuquerque At Old Town
At Old Town Hotel Albuquerque
At Old Town Albuquerque
Hotel Albuquerque at Old Town Hotel
Hotel Albuquerque at Old Town Albuquerque
Hotel Albuquerque at Old Town Hotel Albuquerque

Hotel Albuquerque at Old Town Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 656 out of 1010 reviews" "
Rating 8 - Good. 202 out of 1010 reviews" "
Rating 6 - Okay. 71 out of 1010 reviews" "
Rating 4 - Poor. 44 out of 1010 reviews" "
Rating 2 - Terrible. 37 out of 1010 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dusty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to museums, lots of walkable places to eat. Beautiful lobby and grounds

8/10 Good

Ivar

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Oct 2024

10/10 Excellent

Gerri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed being close to old town. It’s nice to walk around the area for shopping and restaurants.
Stayed 1 night in Sep 2024

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Julianne

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property expresses the old world New Mexico in the most perfect way. The grounds are beautiful as well. The employees are kind and helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property maintained to a high standard. Easy access for Ubers etc. Staff all very pleasant and helpful. All in all a very relaxing break. Thank you.
Stayed 11 nights in Sep 2024

10/10 Excellent

Noe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most luxury hotel that I have ever stayed in
Stayed 1 night in Sep 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kayden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and very close to Old Town.
Stayed 1 night in Sep 2024

10/10 Excellent

Henrietta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and romantic
Stayed 3 nights in Sep 2024

4/10 Poor

Dina

Disliked: Cleanliness, staff & service, property conditions & facilities
Charging stations did not work. Staff was rude. Ice make on floor didn’t work. Rugs in hallway disgusting. Waited hours for blanket. Had to call twice. Not worth price.
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
I did not care for the restaurant. Food was mediocre.
Stayed 2 nights in Sep 2024

4/10 Poor

Melvin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We’ve stated here before. We love staying here
Stayed 1 night in Sep 2024

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the grounds were nice. The pool is a bit hidden but a nice space to relax. The staff was friendly and helpful. The rooms feel a bit on the old side and a little small. Overall it was a great experience and the convenience of walking to Old Town in 10 minutes was nice. My only nit was the hidden “amenities” charge when checking out. I was told it was for the Keurig coffee and small water bottles in the room. In every other hotel I’ve stayed at that’s complimentary.
Stayed 1 night in Sep 2024

10/10 Excellent

Ricky

Liked: Amenities
Close to restaurants and freeway access.
Stayed 1 night in Sep 2024

10/10 Excellent

sari

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property - patio garden, pool, lobby, all nice to hang out in.
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy
Stayed 1 night in Sep 2024

10/10 Excellent

Trine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fun to visit this area. We recommend it
Stayed 2 nights in Jul 2024

8/10 Good

Nooshin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, short walk to Old Town and many dining options. Friendly staff, nice pool with food and drink service. Beautiful grounds. Two issues: low water pressure in the shower ( our room was on the 10th floor) & WiFi was weak and kept disconnecting.
Stayed 3 nights in Sep 2024

10/10 Excellent

Noe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Rhonda, Flower Mound

Stayed 1 night in Aug 2024

10/10 Excellent

Raluca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the people working at this hotel were really nice. Their service was impeccable. The hotel is convenient, walking distance from the Old town and museums. The two negatives: 1. Only two elevators and no freight elevator, that's not enough for the size of the hotel. 2. The $20 resort fee (on top of the price we paid) wouldn't have made any sense if we didn't have a car to park. Even so, price per parking is too high
Stayed 10 nights in Sep 2024

10/10 Excellent

Bradley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Chidumebi

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, friendly staff great service
Stayed 3 nights in Sep 2024