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Rixos Borovoe

5.0 star property
Upscale beach hotel with 2 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Rixos Borovoe

Sauna, Turkish bath, body treatments, aromatherapy, Thai massages
Fitness facility
Indoor pool, sun loungers
Casino
Sauna, Turkish bath, body treatments, aromatherapy, Thai massages

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking included
  • Breakfast available
  • Gym

Explore the area

Map
50 Southeastern Shore of Lake Shchuchye, Burabay, 021708
  • Children's Park
    9 min drive
  • Avenue of Remembrance
    9 min drive
  • Lake Borovoe Park
    18 min drive

Room options

View all photos for Deluxe Twin Room, 2 Single Beds, View (Forest View)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Twin Room, 2 Single Beds, View (Forest View)

  • 34 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Lake View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Lake View

  • 34 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, View (Forest View)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, View (Forest View)

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Lake View

Junior Suite, 1 King Bed, Lake View

Junior Suite, 1 King Bed, Lake View

  • 66 sq m
  • Lake view
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Lake View (Premier)

Junior Suite, 1 King Bed, Lake View (Premier) | Living area

Junior Suite, 1 King Bed, Lake View (Premier)

  • 66 sq m
  • Lake view
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds, Lake View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Twin Room, 2 Single Beds, Lake View

  • 34 sq m
  • Lake view
  • Sleeps 4
  • 2 Twin Beds

About the area

Burabay

On lake.Within 6 miles (10 km) of this Burabay hotel, you'll find Children's Park and Avenue of Remembrance. Lake Borovoe Park is 10.2 mi (16.4 km) away.

What's nearby

  • Children's Park - 9 min drive
  • Avenue of Remembrance - 9 min drive
  • Lake Borovoe Park - 18 min drive

Getting around

  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 145 min drive

Restaurants

  • ‪L'olivo Ristorante - ‬1 min walk
  • ‪Экспресс - ‬18 min drive
  • ‪Астана Нуры - ‬8 min drive
  • ‪Lalezar - ‬1 min walk
  • ‪The Bar - ‬1 min walk

About this property

Rixos Borovoe

Upscale beach hotel with 2 restaurants
Rixos Borovoe offers its guests a full-service spa, an outdoor tennis court, and an indoor tennis court. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A casino, an indoor pool, and a children's pool are also featured at the luxury Rixos Borovoe. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Burabay hotel.

  • 1 building
  • 200 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 2012
  • Casino
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Rixos Borovoe offers 200 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Languages

English, Russian

Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: KZT 15000 for adults and KZT 7500 for children
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Indoor tennis court
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Ropes course
  • Sauna
  • Segway rentals/tours
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility

Room amenities

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Individually decorated
  • Individually furnished
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KZT 11000.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: KZT 50000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately KZT 15000 for adults and KZT 7500 for children
  • Rollaway bed fee: KZT 11000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Outside food is not permitted on the premises. Outside beverages will be charged a fee.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Rixos Borovoe
Rixos Hotel Borovoe
Rixos Borovoe Hotel Schuchinsk
Rixos Borovoe Hotel
Rixos Borovoe Schuchinsk
Rixos Borovoe Hotel
Rixos Borovoe Burabay
Rixos Borovoe Hotel Burabay

Rixos Borovoe Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 31 out of 50 reviews" "
Rating 8 - Good. 17 out of 50 reviews" "
Rating 6 - Okay. 0 out of 50 reviews" "
Rating 4 - Poor. 2 out of 50 reviews" "
Rating 2 - Terrible. 0 out of 50 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rabab

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!
Stayed 1 night in May 2024

8/10 Good

Anara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Красивый и удобный номер. Холодная вода в бассейне, маленький детский бассейн.

10/10 Excellent

Anara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best
I truly had an amazing time in the hotel - I didn't know about this chain of hotels till coming here to Kazakhstan but it's comparable to hotels you would find in the Philippines and Indonesia - one of the best I've ever been in.
View of lake from my room
Going around Burabay
View of the lakes from hiking - Little Switzerland.
Hiking a hill.
Stayed 6 nights in Sep 2023

10/10 Excellent

JORGE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the best options in the area
Stayed 1 night in Aug 2023

8/10 Good

Zhuldyz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Rixos Borovoe! The food, breakfast buffet was delicious !
Stayed 1 night in Jan 2023

8/10 Good

Verified traveller

Travelled with family
Environmental
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Stayed 1 night in Jan 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the middle of autumn, most trees had changed color. But the smaller crowds and cool clean air made relaxing there a real treat. The spa services and fitness center were very good. The food at The Bar was also delicious with a varied menu.
Stayed 2 nights in Oct 2020

8/10 Good

J.Ponce, El Salvador

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was my first experience to saty in a hotel whit the new measures due to virus, and i like that they maintained almost the same quality in every aspects
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Getaway
Amazing stay.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing trip, thanks for everything
Stayed 1 night in Aug 2019

8/10 Good

NataBella, New York

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Мы прожили в отеле 2 недели. Отель расположен на берегу озера Щучье, наша комната была с видом на озеро. Персонал в отеле очень дружелюбный. Но на на 5 день нашего пребывания, у нас случился инцидент. Горничная попыталась украсть деньги из моего кошелька, но была поймана с поличным моим супругом. Менеджер сказал, что девушка была уволена из отеля, что такое поведение недопустимо в 5 звездочном отеле. Доверие к отелю было подорвано. Если у вас есть ценные вещи, оставляйте их в сейфе. Не доверяйте даже самым лучшим отелям. Как говорят, не пойман - не вор. А кто знает, как много отдыхающих обокрала эта девушка. В наше пребывание был включен завтрак-буфет. Выбор очень большой.Все очень вкусно. В отеле отдыхает много семей с детьми. На территории находится детская площадка, горка с плюшками и детская комната, но они предназначены для более младшего возраста от 2 до 8 лет. Еще одним минусом, было отсутствие развлекательных программ.По вечерам была живая музыка, либо на лужайке, либо в баре. Но не было определенного расписания на несколько дней вперед. А могло бы быть в брошюрке на всю неделю, так ты знаешь, что если захочешь остаться в отеле, тебе будет чем заняться. Нам очень понравился бассейн и сауны, особенно эвкалиптовая. При повороте на Риксос нужен светофор, когда ты съезжаешь, то не видишь если по дороге едет навстречу машина из отеля. Таким образом происходят много аварий. Только в этом году, там произошло 20 столкновений.
Stayed 14 nights in Jul 2019

4/10 Poor

aizhan

Disliked: Staff & service
Stayed 1 night in Jul 2019

10/10 Excellent

OBAID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2019

10/10 Excellent

Botagoz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Turkish level of hospitality, thx
Everything was great, we didnt get in to room before check in but they let us stay one hour more at check out day. Lake is nice, all the outside cafes were closed because of three weddings same time. The pizza at lobby with salmon is very good, everything else wasnt (we tried caesar and goat cheese sandwich). The tea cost more than a beer and the service is a bit slow. 9/10 overall. Spa doesnt have jaccuzzi and pool is shallow. There is 4 saunas total, best one was steam sauna with menthol smell.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very beautiful property, great selection of international cuisines. I highly recommend this place.
Stayed 2 nights in Mar 2018

10/10 Excellent

Alibek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018

10/10 Excellent

Piers

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A taste of luxury
About the Hotel: Rixos was real slice of luxury for my family and I. I would recommend the full board option, the buffets where quite varied and included some very tasty fish for dinner. The desserts where spot on ! Swimming pool was very nice and I was very impressed by the Spa, I'd never ad a Hamman or a steam bath before but thoroughly recommend both. Honorable mention too for the kids' club, our daughter (4 years) was very happy there and didn't want to leave. About the Area: Outstanding natural beauty, especially beautiful with snow on the ground, would love to return in the spring or summer.
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sheer Perfection...
This is by far the BEST hotel in all of Kazakhstan! The service, the grounds and rooms are top notch. A relaxing and tranquil piece of heaven.... Cant wait to go back soon
Stayed 1 night in Oct 2017

10/10 Excellent

Madina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 nights in May
We stayed at this hotel for 2 nights with family. It was a great experience. Although the weather was quite cold, we have spent most of our time at the SPA. The room was clean and comfy. The staf was friendly and happy to help any time. Overall, recommend!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic area and great hotel.
Although the food was good in the restauraunt, 'all inclusive' didn't mean what you would expect. Only one restauraunt was included. You have to pay for food etc. in the Bar and in the Turkish restauraunt. 'All inclusive drinks' were; water, tea and coffe with meals. We even had to pay for orange juce with breakfast. The staff are very friendly and eager to help and the hotel is spotlessy clean. The countryside is amazing. We were there for Christmas eve & day & Boxing day. Rooms were kept at approx 26 / 27C. We had to open the window to cool the room down - Outside temp dropped to -40C. Hotels.com should explain what 'All inclusive' means on their site.

8/10 Good

Bella, Astana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good facilities but food is so so
Good location, nice rooms. Service was ok. Had a tour in the hotel. Food is horrible, local cafe's could be better. Could improve food selection. 3 years already, same.