5 star service! I stayed here for ease of access to the area after previously staying in Fussen. This is a very beautiful but popular area and the hotel is modern but definitely in keeping with the Bavarian style.
The staff were all very excellent and welcoming, and after a long journey the check in was quick. The room was spacious, clean and the balcony was great. The beds were also comfortable and the oversized pillows like giant marshmallows - lovely.
I didn't eat in the restaurant here but it smelled delicious, serving traditional food. As i was taking part in the marathon over the weekend, i preferred to make my own arrangements. Breakfast however was good, although everyone turned up at the same time on Monday in spite of the service running 7-10am!
Where this hotel stood out for me was the service. On the Saturday night my rental car developed a technical fault leaving me stuck and unable to get to the race on Sunday. The number on the hire car paperwork for emergencies wouldn't work on my mobile so i sought help with the concierge. He was brilliant, making the call and helped me coordinate the necessary arrangements to have the car replaced that night. On top of that, he also prepared me a breakfast for me to take to my room as the marathon race started early. Absolute first-class five star service, thank you.
(after the drama i realised you need to add the country code if you are phoning out on a mobile registered to another country). You live, you learn!