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Neuhaus Zillertal Resort

4.0 star property
Family-friendly 4-star hotel with outdoor pool

Choose dates to view prices

Photo gallery for Neuhaus Zillertal Resort

Indoor pool, outdoor pool, sun loungers
Indoor pool, outdoor pool, sun loungers
Indoor pool, outdoor pool, sun loungers
Exterior
Loft (am See)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Room service

Explore the area

Map
202 Am Marktplatz, Mayrhofen, 6290
  • Erlebnisbad Mayrhofen
    ‪9 min walk‬
  • Penkenbahn Gondola
    ‪11 min walk‬
  • Zillertal Dairy
    ‪18 min walk‬
  • Innsbruck (INN-Kranebitten)
    ‪57 min drive‬

Room options

View all photos for Suite (Garden)

Suite (Garden) | Living area

Suite (Garden)

  • 65 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Apartment, 1 Bedroom

Private kitchen

Apartment, 1 Bedroom

  • 46 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Duplex (Interio)

Duplex (Interio)

Duplex (Interio)

  • 75 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Apartment, 2 Bedrooms (Maisonette)

32-inch flat-screen TV with cable channels, TV, toys

Apartment, 2 Bedrooms (Maisonette)

  • 68 sq m
  • Mountain view
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Room (Interio)

Room (Interio)

Room (Interio)

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Suite

Classic Suite

Classic Suite

  • 50 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Chalet, 2 Bedrooms

Chalet, 2 Bedrooms

Chalet, 2 Bedrooms

  • 95 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Room (Bergblick)

Room (Bergblick)

Room (Bergblick)

  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Private kitchenette

Apartment, 2 Bedrooms

  • 55 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Suite

Family Suite

Family Suite

  • 80 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Loft (am See)

Loft (am See)

Loft (am See)

  • 80 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite (Hamberg)

Suite (Hamberg)

Suite (Hamberg)

  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio

Studio

Studio

  • 36 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Grünberg)

Room (Grünberg)

Room (Grünberg)

  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Room (Marchkopf/Steinerkogel)

Room (Marchkopf/Steinerkogel)

Room (Marchkopf/Steinerkogel)

  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Chalet, 1 Bedroom

Chalet, 1 Bedroom

Chalet, 1 Bedroom

  • 70 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite (Interio)

Family Suite (Interio)

Family Suite (Interio)

  • 55 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite (Romantik)

Suite (Romantik)

Suite (Romantik)

  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Romantik)

Room (Romantik)

Room (Romantik)

  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room

Classic Room

Classic Room

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Duplex (Garden)

Duplex (Garden) | Living area

Duplex (Garden)

  • 105 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Suite

Family Suite

Family Suite

  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Classic Room (Astegg)

In-room safe, free WiFi, bed sheets

Classic Room (Astegg)

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

About the area

Mayrhofen

In Mayrhofen .Your stay at this hotel will put you steps from Congress Zillertal - Europahaus Mayrhofen and a 5-minute walk from Zillertal. Hauptstraße and Zimmereben Fixed-Cable Route are also within half a mile (1 km).

What's nearby

  • Congress Zillertal - Europahaus Mayrhofen - 2 min walk - 0.2 km
  • Erlebnisbad Mayrhofen - 9 min walk - 0.8 km
  • Penkenbahn Gondola - 11 min walk - 1.0 km
  • Ahorn Ski Area - 14 min walk - 1.2 km
  • Zillertal Dairy - 18 min walk - 1.6 km

Getting around

  • Mayrhofen Station - 2 min walk
  • Kranebitten Airport (INN) - 57 min drive

Restaurants

  • ‪Mo's Esscafe-Musicroom GmbH - ‬5 min walk
  • ‪Café Kostner - ‬6 min walk
  • ‪Berg&Tal - ‬8 min walk
  • ‪Restaurant Pane e Vino da Michele - La Bottega dei Sapori - ‬8 min walk
  • ‪Scotland Yard Pub - ‬6 min walk

About this property

Neuhaus Zillertal Resort

Family-friendly 4-star hotel with outdoor pool
Neuhaus Zillertal Resort offers its guests a full-service spa, a waterslide, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

An outdoor pool, a children's pool, and a fitness center are also featured at the family-friendly Neuhaus Zillertal Resort. Free self parking is available.

This 4-star Mayrhofen hotel is smoke free.

  • 150 guestrooms or units
  • Buffet breakfast (free)
  • Supervised kid's activities (free)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Neuhaus Zillertal Resort offers 150 accommodations with safes and bathrobes. Rooms open to balconies. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with cable channels.

Bathrooms include separate bathtubs and showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Languages

English, French, German, Italian

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Property amenities

Family friendly

  • Art supplies
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Bicycle rentals
  • Children's pool
  • Designer stores
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • Waterslide

Accessibility

  • Elevator
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Toilet paper
  • Towels provided

Food and drink

  • Room service

More

  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 8 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.60 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 12 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Alpendomizil Neuhaus Hotel Mayrhofen
Alpendomizil Neuhaus Hotel
Alpendomizil Neuhaus Mayrhofen
Alpendomizil Neuhaus
Neuhaus Zillertal Resort Hotel
Neuhaus Zillertal Resort Mayrhofen
Neuhaus Zillertal Resort Hotel Mayrhofen

Neuhaus Zillertal Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 26 out of 43 reviews
Rating 8 - Good. 10 out of 43 reviews
Rating 6 - Okay. 5 out of 43 reviews
Rating 4 - Poor. 2 out of 43 reviews
Rating 2 - Terrible. 0 out of 43 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Emily

Stayed 6 nights in Dec 2024

10/10 Excellent

Abbie, Elrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. Hope to visit again soon.
Stayed 7 nights in Oct 2024

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a lovely stay. We were in an apartment across from the main hotel, it was bright, clean and roomy. Two balconies with views of the mountains and the garden in front as well as the picturesque hotel building itself. Most evenings there was live music in the beer garden opposite it was pleasant and finished at 10pm. Reception staff were always very helpful and spoke great English, restaurant staff lovely too. Food plentiful, tasty if probably a bit over salted for me, coffee not the best. Nice salad buffet as has been standard in most hotels we've been to in Austria. Choice 2-3 of soups, mains and starters too if you count the vegan options. Free city bikes were good, we pedaled down towards Zell and had a game of mini golf and a gentle pedal back. Ebikes were very reasonably priced to hire to hire from the hotel we pedaled to the end of the Stilluptal hardly touching the battery, you can afford to use much more assistance than we did and you'll be fine! (Be aware the bikes are all sized medium, a bit small for my husband at 6'1 but well suited to everyone else!) The swimming lake was lovely, I'm not sure how long it's been there but the plants still need to bed in to help perfect the filtration. The surroundings were beautiful with the mountains, picturesque buildings and gardens with plenty of shade if needed. (They are building an enormous new bath house at the moment and there was and will be some construction noise over the next couple of months working
Stayed 7 nights in Jul 2024

10/10 Excellent

??? ??????

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superknee staff, thank you for the fantastic service and location. The diner and breakfast were phenomenal..
Stayed 3 nights in Apr 2024

10/10 Excellent

Vicki

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2024

10/10 Excellent

Abbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

We had a beautiful room which was upgraded to a suite on arrival. Room and hotel was very clean. Food at hotel was lovely and staff were really friendly. Spa area was good too
Stayed 5 nights in Mar 2024

10/10 Excellent

Shairon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Fantastic hotel and location. Great facilities. Kinder basement area needs airing.
Stayed 6 nights in Aug 2023

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, slow dinner service

Lovely place and an amazing location next to the train station in the center of Mayrhofen. My only criticism is the speed of service in the restaurant of an evening. If you enjoy a 2.5 hr dinner its great but if you want a quick bite, maybe call half-board.
Stayed 7 nights in Jul 2023

10/10 Excellent

Andreas

Stayed 10 nights in Jan 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 8 nights in Feb 2022

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Manfred

Travelled with group
Liked: Cleanliness, amenities
Man hat das Gefühl, dass das Hotel an gewissen Stellen eine Baustelle ist. -Zum Nebenhaus, keine Beschilderungen aber man kann sich leicht verlaufen. -Im Saunabereich, kein Duschgel -Frühstück geht bis 10:00 Uhr - das Frühstück wird 9:45 Uhr abgebaut und wird ab 9:30 Uhr nicht mehr nachgelegt. Qualitativ jedoch ein hochwertiges Frühstück.
Stayed 2 nights in Dec 2024

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Treu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

4/10 Poor

Kjetil

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Positive: Nice hotel, very good food, helpful and kind people in the reception. Negative: No air condition in our room, some restaurant personell seemed stressed and were forgetting our orders, especially outside area, also did not seem very friendly.
Stayed 4 nights in Jul 2024

10/10 Excellent

Dennis

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Sehr gute Unterkunft im Haupthaus die Zimmer Extrems abgewohnt die Betten zu kurz , für große Menschen eher schlecht, Matratzen völlig durchgelegen! Die renovierten Bereiche kann ich Nix zu sagen aber ich geh davon aus um einiges besser !!
Stayed 1 night in Jun 2024

10/10 Excellent

Sofia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

8/10 Good

Wolfgang Ludwig

Liked: Cleanliness, property conditions & facilities
Unterkunft war sauber, Badesee sehr schön.
Stayed 5 nights in May 2024

10/10 Excellent

Basel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben einen sehr schönen Urlaub gehabt
Stayed 3 nights in May 2024

6/10 Okay

Sonja

Liked: Cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2024

8/10 Good

Jan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024

8/10 Good

Thomas, Berlin

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr großes Resort, dadurch etwas unpersönlich. Aktive Baustelle sowie Hauptstraße vor dem Fenster.
Stayed 7 nights in Feb 2024

8/10 Good

Albert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice traditional hotel with partially modern restaurant. Nice location close to the center, bus stop, Railway station.
Stayed 7 nights in Dec 2023

8/10 Good

Annika

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Liebevoller Empfang zu Beginn, sauberes Zimmer mit tollem Ausblick auf die Berge, super Auswahl beim Frühstück (Auswahl an Alpro Milch, Actimel, verschiedenste Koro Mandelmusvarianten etc.) , lediglich das Abendessen war für uns nichts ,,besonderes“, was man bei einem 5Gang Abendmenü erwartet. Es waren sehr große Portionen, vor allem der Hauptgang und das Dessert. Man könnte hier besser an der Menge sparen und dafür mehr Liebe in die Ausarbeitung, Gewürze und Besonderheiten investieren. Ansonsten ein super unkomplizierter Aufenthalt mit Hund.
Stayed 7 nights in Aug 2023