4/10 Poor
PEGGY, EUGENE
26 Feb 2025
Disliked: Staff & service, amenities
I arrived about 6:15 pm on a Friday evening. The office was locked, no one answered the door bell. I called the emergency phone numbers but got no answer.Their website says the office is manned 9 am to 9 pm, but no one was there. In the foyer I had access to I found an envelope with my name on it tucked away in a mail receptacle. It had keys to another entrance, a room key and an indoor map to my room. The room I chose was the Turret Room. I had to climb steep narrow stairs to get to it. No one was there to help me with luggage. I was there 3 nights and received no maid service. However there was a tip envelope with a note saying it was to show my gratitude for providing a clean room. There were no hand rails in the bathroom.
The place was a quaint historic home converted to vacation lodging. I enjoyed the historic value, but can't recommend the place as the stairs are a safety hazard and check-in was difficult.
PEGGY
Stayed 3 nights in Feb 2025