I only stayed here for one night, but I did not have a good experience.
I did check-in late, however I called the front desk around 5pm and 10pm to let them know. Since I was bringing my dog, I had called beforehand to see if I needed to do anything and was told there was only a pet fee of $25/night.
When I arrived, there was a woman already being helped by the front desk staff, however as soon as I entered the staff disappeared. I waited around 5 minutes occasionally calling out with no answer. Finally, I ended up calling the front desk from my phone. I waited almost 4 minutes for them to pick up and then a few more for them to get to the lobby.
During my check-in, a 2nd staff member entered and began helping him check me in. She did not look at me nor talk to me directly. When I said that I had a pet, the lady looked upset and began talking to the other staff member. She told him “She did not indicate a pet.” in an annoyed tone, then “she needs to be moved to a different room. This room is absolutely not a pet room.” I was not told where my room was in the complex, so I got to wander around at night looking for my room. It took me 1 hour from arrival to finally get to my room.
There was hair from previous guests left in the bathroom - in the shower and on the counter. Countertops were left dirty and my room smelled very strongly of cigarette or fentanyl smoke. The only good thing was the location. The price is insane for how awful this place is.