Ratings based on 531 Guest Reviews

Hear it directly from our travellers
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

The Light - an option for a biz trip

Posted Sep. 28, 2024 on Hotels
The hotel is satisfactory, and the breakfast is quite good with a wide variety of options. However, the in-room amenities leave much to be desired. The slippers are of poor quality, and there are no pajamas provided. Additionally, the selection of complimentary drinks is limited. The staff's English proficiency is lacking, and their service lacks a warm touch. If it weren't for the breakfast, I would choose Sunway instead.
5 out of 5
by A traveller

Posted Aug. 9, 2024 on Hotels
Rooms are cery clean and complimentary snacks available. Never had chance to go for breakfast and dinner. In room dining menu can be improved. Centralized ac is on of the concern in terms of becoming very cool, i dont feel they had ac control remote. I every time on and off manually at wall switch this can be improved.
3 out of 5
by A traveller from Foster City

Posted Aug. 3, 2024 on Expedia
The hotel employees some of them is amazing. Some employees doesn’t know what the rule and no idea what customers want. You pay for the full amount from Expedia but if there are any issue at the room and no alternative available, that mean you are stuck paying the higher rate and no compensation from hotel
5 out of 5
by A traveller

Posted Jul. 31, 2024 on Expedia
Very comfy
4 out of 5
by A traveller

Posted Jun. 28, 2024 on Hotels
Nice room which was comfortable, quiet and clean.
5 out of 5
by A traveller

This traveller left a rating score only Posted Jun. 1, 2024 on Expedia
5 out of 5
by A traveller

Posted May 9, 2024 on Hotels
Excellent place
3 out of 5
by A traveller

Posted May 7, 2024 on Expedia
I did not receive the room type in my reservation.
5 out of 5
by A traveller

This traveller left a rating score only Posted Apr. 27, 2024 on Expedia
5 out of 5
by A traveller

Posted Apr. 15, 2024 on Expedia
I like the gym the most, the equipment is fantastic for hotel gym!