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Steigenberger Grandhotel & Spa

Family-friendly beachfront resort with 4 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Steigenberger Grandhotel & Spa

Indoor pool, outdoor pool, pool umbrellas, sun loungers
On the beach, white sand, beach cabanas, beach towels
Exterior
Lobby
Couples treatment rooms, sauna, spa tub, Turkish bath, body treatments

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk
  • Gym
  • Spa
  • Room service

Explore the area

Map
Liehrstrasse 11, Heringsdorf, MV, 17424
  • Ahlbeck Beach
    1 min walk
  • Heringsdorf Beach
    8 min walk
  • Usedom Treetop Walk
    9 min walk
  • Heringsdorf (HDF)
    20 min drive

Room options

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 65 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite

Executive Suite | Bathroom

Executive Suite

  • 85 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Executive Room

Executive Room

Executive Room

  • 36 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite

Premium bedding, Select Comfort beds, minibar, in-room safe

Family Suite

  • 55 sq m
  • Park view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Room

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room

  • 36 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 55 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 36 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Pool

the breeze

Pool
Breakfast included
Spa
Pet-friendly
4.7 out of 5, Exceptional, (52)
The price is CA $220
per night
CA $244 total
includes taxes & fees
10 Dec - 11 Dec
the breeze

About the area

Seebad Heringsdorf

On the beach.Within a 5-minute walk of the resort, you'll find Islands of the Baltic Sea and Usedom Nature Park. Ahlbeck Beach and Heringsdorf Beach are also within half a mile (1 km).
View more Resorts in Seebad HeringsdorfOpens in a new window

What's nearby

  • Ahlbeck Beach - 1 min walk - 0.1 km
  • Heringsdorf Beach - 8 min walk - 0.7 km
  • Heringsdorf Pier - 9 min walk - 0.8 km
  • Ahlbeck Pier - 17 min walk - 1.5 km
  • Tropenhaus Bansin - 8 min drive - 4.8 km

Getting around

  • Seebad Heringsdorf Station - 8 min walk
  • Heringsdorf (HDF) - 20 min drive

Restaurants

  • ‪Uwe's Fischerhütte - ‬13 min walk
  • ‪Usedomer Brauhaus - ‬11 min walk
  • ‪O'ne - ‬11 min walk
  • ‪Wirtshaus Leo - ‬11 min walk
  • ‪Conditorei Café Röntgen Villa Auguste Viktoria - ‬13 min walk

About this property

Steigenberger Grandhotel & Spa

Family-friendly beachfront resort with 4 restaurants
Steigenberger Grandhotel & Spa offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this resort measures 1549 square feet (144 square meters) and includes conference space. A health club, a sauna, and spa services are also featured at the family-friendly Steigenberger Grandhotel & Spa. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this Heringsdorf resort.

  • 169 guestrooms or units
  • 5 levels
  • 7 buildings
  • 4 dining venues
  • 1549 sq ft of conference space
  • 144 sq m of conference space
  • Built in 2011
  • Deli
  • Kid's club (free)
  • Cabanas on the beach (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Computer for guest use
  • Fireplace in lobby
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Steigenberger Grandhotel & Spa offers 169 accommodations with minibars and safes. Rooms open to balconies or patios. Select Comfort beds feature premium bedding. A pillow menu is available. 32-inch LED televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Baltic Sea Grand SPA has 15 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Children under 3 years old are not allowed in the spa without adult supervision.

Languages

English, German, Polish

Property amenities

Family friendly

  • Arcade/game room
  • Baby monitor
  • Beach toys
  • Children's club
  • Children's games
  • Children's toys
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (EUR 24 per day)
  • Extended parking on site (EUR 24 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Free train station pick-up shuttle

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–11:00 AM: EUR 39 for adults and EUR 39 for children
  • 4 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness classes
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Mountain biking
  • Outdoor pool
  • Playground
  • Sauna
  • Segway rentals/tours
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Elevator door width (inches): 39
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Magnifying mirror
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 32-inch LED TV
  • Satellite channels

Bedroom

  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort bed

Bathroom

  • Bathrobes
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 55.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 31 March, EUR 2.50 per person, per night. This tax does not apply to children under 6 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 3.30 per person, per night. This tax does not apply to children under 6 years of age.
  • A tax is imposed by the city: From 1 November - 31 December, EUR 2.70 per person, per night. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 39 for adults and EUR 39 for children
  • Airport shuttle fee: EUR 30 per person (one-way)
  • Self parking fee: EUR 24 per day
  • Extended parking fee: EUR 24 per night
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 55.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking and high chair. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and outdoor lighting in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Steigenberger Grandhotel Heringsdorf Resort
Steigenberger Grandhotel Heringsdorf
Steigenberger Grandhotel Hotel Heringsdorf
Steigenberger Grandhotel Spa Heringsdorf
Steigenberger Grandhotel Spa
Steigenberger Grandhotel & Spa Resort
Steigenberger Grandhotel Spa Heringsdorf
Steigenberger Grandhotel & Spa Heringsdorf
Steigenberger Grandhotel & Spa Resort Heringsdorf

Steigenberger Grandhotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 213 out of 299 reviews" "
Rating 8 - Good. 70 out of 299 reviews" "
Rating 6 - Okay. 13 out of 299 reviews" "
Rating 4 - Poor. 1 out of 299 reviews" "
Rating 2 - Terrible. 2 out of 299 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

K, Chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel perhaps some attention needs to be paid to replenishing shampoo/soap in the wellness area
Stayed 2 nights in Jan 2020

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was even better than we expected from the advertisements that led us to choose it. We stayed for three nights and would happily have stayed longer. The catering for breakfast was first class as was everything about the hotel. No effort was spared to help guests to be comfortable.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Svetlana

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel in a nice location, with a very good breakfast selection. Prices are reasonable and food is great. What dented our experience was the inconsistent level of friendliness of the staff, which ranged from a genuine very eager to please to (from a UK perspective plain) rude.
Stayed 3 nights in Feb 2018

10/10 Excellent

james, new zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel. every thing is your finger tips
everything about the hotel was very good. especially for an english speaking person. food was very good and is such a nice place for a holiday.

10/10 Excellent

Ina, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
The hotel fits perfectly into this great place. The room is great, as well as the restaurants, breakfast and Spa. Rent a bicycle to explore the town or cross the street to the beach. I'll come back!

8/10 Good

Thomas, Zug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel for relexed weekend
Great Hotel for a relaxed stay - very friendly staff - great opening hours for spa and breakfast Only minus: Pools in the spa area are fairly small and not very warm (no jacuzzi)- Breakfast was good overall good but for hotels at this price & star level they usually tent to be a bit better

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good facilities, service needs improving.
Hotel is new and shiny and the facilities are clearly the best in town. However, the service level is patchy and does not reflect the excellent infrastructure. Credit where it’s due, the restaurant staff are very good. The food outlets we tried, the main restaurant and the bistro bar, both ran very well. The front desk and the bar service however are not delivering 5 star service. The front desk team seemed unsure about everything. Whilst we were there the internet went down i.e. both the business centre and the wifi. There seemed no urgency to do anything about this. By day 4 when we left, still not working. I imagine that had the tills stopped then the IT hiccup might have been fixed! There is a lot of technology in this hotel and they must have in-house IT. Totally unacceptable at these prices and more annoying by the shrugging of shoulders when asked when it would be fixed. The bar area too is most unwelcoming verging on intimidating. Overall not good enough to guarantee a return visit.

10/10 Excellent

Stefanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Sehr schönes Hotel, Frühstück sehr lecker, große Auswahl, Personal an der Rezeption leider nicht sehr kompetent. Stritt sich mit einem Auszubildenem direkt vor den Kunden
Stayed 3 nights in Aug 2024

10/10 Excellent

Daniela

Travelled with partner
Liked: Amenities
Modernes sehr gepflegtes Haus mit sehr gutem Service. Sehr leckeres Frühstück mit allen Wünschen, die erhüllt werden und ein toller erwährmter Pool. Rundum haben wir uns sehr wohlgefühlt und kommen gerne wieder.
Stayed 4 nights in Aug 2024

10/10 Excellent

Uwe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Angenehm und jederzeit erholsam. Schönes Restaurantkonzept. Tolles Frühstück.
Stayed 7 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 6 nights in Aug 2024

10/10 Excellent

Mirko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jederzeit wieder!
Stayed 2 nights in Jul 2024

8/10 Good

Ole Haakon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Simone

Stayed 8 nights in Jul 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

8/10 Good

Willi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Valerij

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2024

10/10 Excellent

Ursula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es hat mir sehr gut gefallen. Das Zimmer war top und auch das Frühstücksangebot war super.Auch der Spa Bereich, besonders die Sauna hat mir gefallen.
Stayed 5 nights in Apr 2024

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schöne helle Zimmer, nettes Personal und super Frühstück.
Stayed 1 night in Feb 2024

10/10 Excellent

Beate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Andreas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist absolut top. Eine Wohlfühloase in direkter Strandnähe. Leider ist es im Flurbereich und in den Fahrstühlen zu warm und stickig.
Stayed 2 nights in Sep 2023

10/10 Excellent

René

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr tolle großzügige Anlage mit einem tollen Außenpool. Fantastisches Frühstück und sehr freundliches Personal in allen Bereichen
Stayed 5 nights in Sep 2023

10/10 Excellent

Cleopatra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wunderbarer Aufenthalt
Stayed 3 nights in Sep 2023

6/10 Okay

Stefanie

Stayed 2 nights in Sep 2023