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Áurea Convento Capuchinos by Eurostars Hotel Company

5.0 star property
Upscale historic hotel in Segovia Old Town

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Photo gallery for Áurea Convento Capuchinos by Eurostars Hotel Company

Reception
Junior Suite
Front of property
Reception
Junior Suite

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • Bar
  • Room service

Explore the area

Map
Plazuela Capuchinos 2, Segovia, Segovia, 40001
  • Plaza Mayor
    ‪3 min walk‬
  • Segovia Aqueduct
    ‪10 min walk‬
  • Alcazar of Segovia
    ‪10 min walk‬

Room options

Junior Suite

  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Superior Double Room (Parking)

Minibar, in-room safe, desk, blackout drapes

Superior Double Room (Parking)

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Triple Room (Adult)

Triple Room (Adult)

Triple Room (Adult)

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Presidential Suite

  • Sleeps 1
  • 1 Double Bed

Superior Double Room Single Use

  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout drapes

Superior Double Room

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

Presidential Suite

  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room Single Use

  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

Single Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

Segovia

Heart of Segovia.With a stay at this Segovia Old Town hotel, you'll be steps from San Esteban Church and Episcopal Palace. Juan Bravo Theater and Plaza Mayor are also within half a mile (1 km).

What's nearby

  • Plaza Mayor - 3 min walk - 0.3 km
  • Segovia Cathedral - 4 min walk - 0.3 km
  • Segovia Aqueduct - 10 min walk - 0.8 km
  • Alcazar of Segovia - 10 min walk - 0.9 km
  • Mirador de la Pradera de San Marcos - 12 min walk - 1.1 km

Getting around

  • Segovia Station - 12 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 82 min drive

Restaurants

  • ‪Pasteleria Limon y Menta - ‬4 min walk
  • ‪Cafes y Tes la Colonial - ‬5 min walk
  • ‪Restaurante José María - ‬3 min walk
  • ‪El Sitio - ‬4 min walk
  • ‪Restaurante la Concepción - ‬3 min walk

About this property

Áurea Convento Capuchinos by Eurostars Hotel Company

Upscale historic hotel in Segovia Old Town
Áurea Convento Capuchinos by Eurostars Hotel Company offers its guests a full-service spa, a sauna, and a fitness center. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 2530 square feet (235 square meters) and includes conference space. A library, a terrace, and tour/ticket assistance are also featured at the luxury Áurea Convento Capuchinos by Eurostars Hotel Company. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Segovia hotel is smoke free.

  • 1 building
  • 62 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 2530 sq ft of conference space
  • 235 sq m of conference space
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Áurea Convento Capuchinos by Eurostars Hotel Company offers 62 air-conditioned accommodations with minibars and safes. A pillow menu is available. Plasma televisions come with satellite channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 7 years old are not allowed in the spa.

Languages

English, French, Italian, Spanish

Similar properties

Exterior

Eurostars Plaza Acueducto

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
4.3 out of 5, Excellent, 715 reviews
The price is CA $120
CA $132 total
includes taxes & fees
24 Mar - 25 Mar
Eurostars Plaza Acueducto

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 15 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 20 for adults and EUR 20 for children
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Library
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • Plasma TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spa fee: EUR 30 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 20 for children
  • Self parking fee: EUR 15 per day
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

Access to the spa facility is available by reservation only.
The listed optional spa fee is charged per person, per entrance to access the spa area.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Eurostars Convento Capuchinos Segovia
Hotel Eurostars Convento Capuchinos
Eurostars Convento Capuchinos Segovia
Eurostars Convento Capuchinos
Hotel Eurostars Convento Capuchinos
Áurea Convento Capuchinos by Eurostars Hotel Company Hotel
Áurea Convento Capuchinos by Eurostars Hotel Company Segovia

Áurea Convento Capuchinos by Eurostars Hotel Company Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 548 out of 704 reviews
Rating 8 - Good. 124 out of 704 reviews
Rating 6 - Okay. 23 out of 704 reviews
Rating 4 - Poor. 7 out of 704 reviews
Rating 2 - Terrible. 2 out of 704 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location. Beautiful views. Clean hotel. But..
Good location. Beautiful views. Clean hotel. But... Wasted a lot of water filling up the tub to take a relaxing jetted bath, for the jets to not work and the button for them had exposed wires. The shower also flooded the bathroom because there was no seal. Definitely not 5 star hotel quality. Also, no smart tv or anything. Not a huge deal but its supposed to be a 5 star hotel. Something that simple should be an option.
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel set in an ancient monastery. Very good experience.
Stayed 3 nights in Dec 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE Place to Stay
Beautiful, historic property, which has been elegantly restored
Stayed 1 night in Sep 2024

10/10 Excellent

HEATHER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the spa! Only issue was getting the coffee machine to work
Stayed 5 nights in Nov 2024

10/10 Excellent

Craig

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Maritza

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay.
Beautiful place, centrally located in the historic center. All services were excellent. The staff was very helpful, especially Luis Enrique at the front desk. He was very courteous and informative.
Stayed 1 night in Nov 2024

6/10 Okay

Alexander

Travelled with group
Liked: Cleanliness, staff & service, amenities
Bathroom needs to be repainted.
Stayed 1 night in Nov 2024

10/10 Excellent

moira

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful, restored old convent in a great location just a few minutes walk to the main square and restaurants. The room was lovely with a great view. They offer breakfast but there is no restaurant. There is a bar and sitting area The Spa was nice. We did have a problem with the steam room and sauna as they had not been turned on early enough for our session. We.mentioned this to the staff and without asking they didn't charge us. We would stay there again
Stayed 3 nights in Oct 2024

10/10 Excellent

Bram, Quito

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful setting in the center with nice and spacious rooms.
Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stellar property in a an incredibly lovely city. Well within walking distance of all we wanted to see and do. The entire property was spotless with great amenities and a beauty and charm that makes it very special. I wish we had more time there.
Stayed 1 night in Oct 2024

10/10 Excellent

Jose

Stayed 1 night in Oct 2024

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Janie

Stayed 2 nights in Sep 2024

10/10 Excellent

carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Bohdan

Travelled with partner
Beautiful room. Good breakfast. Good location. Bathrobes and turndown service should be provided for a hotel that rates itself as 5*
Stayed 2 nights in Oct 2024

8/10 Good

Rauan, addison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Excellent staff. Well located. Good parking. Nice spa. My only issue is that the Expedia photos for the room (we chose a Junior suite) are misleading. The photos include one of a large patio but there are several junior suites and only one has the patio and it was already occupied.
Stayed 2 nights in Oct 2024

10/10 Excellent

robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was absolutely amazing, amazing beautiful, stunning views, beautiful rooms with the best staff ever!
Stayed 2 nights in Sep 2024

10/10 Excellent

Holly

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a hidden gem. Very pleased with the accommodations. It is clean, close to everything and quiet. Beds are super comfortable and staff are very friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

Carla

Stayed 1 night in Oct 2024

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Unique property in a great location, but run like a hotel owned by teenagers or one run by a chain that's trying to cut costs. It's probably the latter. While there were no big problems, it was all the small ones that detracted from the experience: the wifi never worked, even with the alternative guest code; no wash cloths; no replenishment of towels; the fuse box buzzed loudly 24 hours/day unless you turned off every light; a device in the ceiling blinked at night; hangers were those kind that suggest the staff is afraid you're going to steal them...they can't be taken off, and they were so high up in the closet, a 5'7 woman couldn't reach them; water from the shower spread all over the bathroom floor making it wet and slippery non-stop; there weren't any umbrellas so when it suddenly rained (you have to go outside to get to the lobby) you got wet and there were no hooks in the bathroom to hang wet clothes to dry.. no laundry service on the weekend; and no restaurant (even though there is one right next door...).
Stayed 2 nights in Sep 2024

8/10 Good

Gita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ivan, Bristol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge was very helpful, fielding a call from the airline about our lost bags and holding them for us even after we checked out. Room was comfortable and bath had good amenities.
Stayed 1 night in Sep 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024