8/10 Good
GEETHA
Travelled with family
20 Aug 2024
Liked: Cleanliness, staff & service, amenities
My 2 teenagers & myself enjoyed our stay in Svarga Hotel. It’s a big hotel spread out over some inclines, which needed several steps to get around the different areas of the hotel. The views from the restaurant where we had our breakfast were spectacular. Excellent breakfast with a good mix of local & western cuisine. However I would advise to go early for dinner, as we went around 2210 and we were told no further orders could be taken as the restaurant ran out of ingredients! The last orders at the restaurant was supposed to be at 2230 and unfortunately there was no room service at night.
Location is good - easy to get around, the hotel arranged Bluebird Taxis which used meter and much cheaper than Grab for areas around Senggi. There was an excellent Express Laundry 10 minutes walk away who picked up laundry and delivered at the time you wanted.
To plan local trips around, the hotel recommended Mr Ibrahim - who live nearby and would come to the hotel to show you options. He was very good, and also open to negotiating the price.
The hotel gardens were beautiful and well maintained, but the hotel itself did look a little tired and could do with a ‘facelift’ However except for this issue, everything else made our overall experience good.
GEETHA
Stayed 4 nights in Aug 2024