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Phoenix Island

4.5 star property
4.5-star beach resort near Sukji Koji Beach

Choose dates to view prices

Photo gallery for Phoenix Island

Land view from property
Indoor pool, outdoor pool, open 1:00 PM to 9:00 PM, cabanas (surcharge)
Exterior
1 bedroom, down comforters, individually decorated
1 bedroom, down comforters, individually decorated

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Spa
  • Pool
  • Pet-friendly
  • Breakfast available
  • Air conditioning

Explore the area

Map
107, Seopjikoji-ro, Seongsan-eup, Seogwipo, Jeju Island, 699-900
  • Sinyang Beach
    ‪2 min walk‬
  • Aqua Planet Jeju
    ‪5 min walk‬
  • Sukji Koji Beach
    ‪17 min walk‬
  • Jeju (CJU-Jeju Intl.)
    ‪45 min drive‬

Room options

View all photos for [Kids Play Coin] Royal Room(Pet Room) + Pet amenity + Warm pool & Sauna for 4+ Kids Play Lounge

1 bedroom, down comforters, individually decorated

[Kids Play Coin] Royal Room(Pet Room) + Pet amenity + Warm pool & Sauna for 4+ Kids Play Lounge

  • 112 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Futons

View all photos for [Kids Play 4P PKG] Royal Room + Kids Play Bounce + Beverage Voucher + Kids Play Coin + Pool

1 bedroom, down comforters, individually decorated

[Kids Play 4P PKG] Royal Room + Kids Play Bounce + Beverage Voucher + Kids Play Coin + Pool

  • 112 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Futons

View all photos for [Kids Play Coin] Royal Suite (54PY) + Warm pool & Sauna for 6 + Kids Play Lounge

Indoor pool, outdoor pool, open 1:00 PM to 9:00 PM, cabanas (surcharge)

[Kids Play Coin] Royal Suite (54PY) + Warm pool & Sauna for 6 + Kids Play Lounge

  • 178 sq m
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 2 Twin Futons

View all photos for [Kids Play Coin] Royal Ocean View Room (34PY) + Warm pool & Sauna for 4 + Kids Play Lounge

Indoor pool, outdoor pool, open 1:00 PM to 9:00 PM, cabanas (surcharge)

[Kids Play Coin] Royal Ocean View Room (34PY) + Warm pool & Sauna for 4 + Kids Play Lounge

  • 112 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Futons

View all photos for [Kids Play Coin] Royal Room(34PY) + Warm pool & Sauna for 4 + Kids Play Lounge

Indoor pool, outdoor pool, open 1:00 PM to 9:00 PM, cabanas (surcharge)

[Kids Play Coin] Royal Room(34PY) + Warm pool & Sauna for 4 + Kids Play Lounge

  • 112 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Futons

View all photos for [Kids Play 3P PKG] Royal Room + Kids Play Bounce + Beverage Voucher + Kids Play Coin + Pool

1 bedroom, down comforters, individually decorated

[Kids Play 3P PKG] Royal Room + Kids Play Bounce + Beverage Voucher + Kids Play Coin + Pool

  • 112 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Futons

View all photos for [Kids Play Coin] Royal Suite(54PY)3 Bedrooms + Warm pool & Sauna for 6 + Kids Play Lounge

Indoor pool, outdoor pool, open 1:00 PM to 9:00 PM, cabanas (surcharge)

[Kids Play Coin] Royal Suite(54PY)3 Bedrooms + Warm pool & Sauna for 6 + Kids Play Lounge

  • 178 sq m
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 2 Twin Futons

View all photos for [Kids Play Coin] Royal Suite OceanView (54PY) + Warm pool & Sauna for 6 + Kids Play Lounge

Indoor pool, outdoor pool, open 1:00 PM to 9:00 PM, cabanas (surcharge)

[Kids Play Coin] Royal Suite OceanView (54PY) + Warm pool & Sauna for 6 + Kids Play Lounge

  • 178 sq m
  • Ocean view
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 2 Twin Futons

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About the area

Seogwipo

Seaside stay .Your stay at this Seongsan resort places you within 2 miles (3 km) of Sukji Koji Beach and Seopjikoji. Honinji Pond and Seongsan Ilchulbong are also within 3 miles (5 km).
View more Resorts in SeogwipoOpens in a new window

What's nearby

  • Aqua Planet Jeju - 5 min walk - 0.4 km
  • Sukji Koji Beach - 17 min walk - 1.5 km
  • Seopjikoji - 19 min walk - 1.7 km
  • Seongsan Ilchulbong - 5 min drive - 4.4 km
  • Seongsan Pohang General Passenger Terminal - 6 min drive - 5.2 km

Getting around

  • Jeju Intl. Airport (CJU) - 45 min drive

Restaurants

  • ‪아쿠아 플라넷 제주 - ‬5 min walk
  • ‪글래스하우스 - ‬17 min walk
  • ‪서귀피안베이커리 - ‬7 min walk
  • ‪민트카페 - ‬18 min walk
  • ‪Mango Ray Philippines Dessert Cafe - ‬7 min walk

About this property

Phoenix Island

4.5-star beach resort near Sukji Koji Beach
Phoenix Island offers its guests a full-service spa, a lazy river, and an indoor pool. There are 3 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. A 24-hour business center and 3 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this resort measures 9289 square feet (863 square meters) and includes a conference center. An outdoor pool, a children's pool, and a sauna are also featured at the luxury Phoenix Island. Free self parking is available.

This 4.5-star Seogwipo resort is smoke free.

  • 300 guestrooms or units
  • 5 levels
  • 3 buildings
  • 3 dining venues
  • 2 coffee shops
  • 9289 sq ft of conference space
  • 863 sq m of conference space
  • Deli
  • Kid's club (free)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
Phoenix Island offers 300 accommodations, which are accessible via exterior corridors and feature complimentary bottled water and hair dryers. Rooms open to balconies. These individually decorated and furnished accommodations include dining tables. Beds feature down comforters. Accommodations at this 4.5-star resort have kitchenettes with refrigerators, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with deep soaking bathtubs and bidets.

This Seogwipo resort provides complimentary wireless Internet access. 43-inch LCD televisions come with cable channels. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the resort's full-service spa, 르 쏠레이 테라피. Services include hot stone massages and massages. The spa is open select days.

Languages

English, Korean

Property amenities

Family friendly

  • Arcade/game room
  • Baby bath
  • Children's pool
  • Dining table
  • Fence around the pool
  • Free children's club
  • Grocery/convenience store
  • Highchair
  • Indoor pool
  • Kitchenette
  • Laundry facilities
  • Lazy river
  • Microwave
  • Outdoor pool
  • Playground
  • Refrigerator
  • Separate dining area
  • Separate living room
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: KRW 43000 for adults and KRW 36000 for children
  • 3 restaurants and 2 coffee shops
  • Coffee/tea in common area(s)

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 43-inch LCD TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating

Bathroom

  • 2 bathrooms
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Shampoo
  • Toilet paper
  • Towels

Food and drink

  • Cleaning supplies
  • Dining room
  • Dining table
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Freezer
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Guidebooks/recommendations
  • Heated floors
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Mobile key entry
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests traveling with a pet must present their pet's vaccination record (issued within 1 year) at check-in.

Renovations and closures

The following facilities or services will be unavailable from March 9 2025 to March 21 2025 (dates subject to change):
  • Sauna
The following facilities are closed seasonally each year. They will be closed from March 9 to March 21:
  • Sauna
The property will be renovating from March 9 2025 to March 14 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the resort will make every effort to minimize noise and disturbance.
The following facilities are closed on Wednesday:
  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Sauna

Access methods

Access code, staffed front desk

Pets

  • Pets: KRW 100000 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-leash area are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately KRW 43000 for adults and KRW 36000 for children
  • Pet fee: KRW 100000 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 1:00 PM to 9:00 PM.
  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Phoenix Jeju Hotel Seogwipo
Phoenix Island Resort Seogwipo
Phoenix Island Seogwipo
Phoenix Jeju Hotel
Phoenix Jeju Seogwipo
Phoenix Jeju Seogwipo Island
Phoenix Jeju Resort Seogwipo
Phoenix Jeju Resort
Phoenix Jeju
Phoenix seopjikoji
Phoenix Island Resort
Phoenix Island Seogwipo
Phoenix Island Resort Seogwipo

Phoenix Island Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 524 out of 1002 reviews
Rating 8 - Good. 292 out of 1002 reviews
Rating 6 - Okay. 92 out of 1002 reviews
Rating 4 - Poor. 54 out of 1002 reviews
Rating 2 - Terrible. 40 out of 1002 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

ILHYUNG

Stayed 1 night in Nov 2024

10/10 Excellent

sungeun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가족3인 대만족! 또 갈거랍니다:))
가족 3인 방문했어요~ 결론은 매우매우 만족입니다:)) 저희처럼 힐링여행 쉼여행의 취지라면 더욱 추천드리고 싶어요. 수영장/사우나(무료), 키즈 라운지(무료) 및 키즈 클래스(유료)도 운영해서 아이 심심치않고 저희도 모처럼 잘 쉬었네요~ 조식도 맛있어요!! 바로 걸어서 섭지코지, 유민 미술관은 꼭 들르시고요. 10분거리 성산일출봉 말모죠. 근처 아쿠아리움도 있어 3박 4일 알차게 보내다 갑니당!!
Stayed 3 nights in Sep 2024

10/10 Excellent

yunhee

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

4/10 Poor

Caroline

Travelled with group
Liked: Cleanliness, staff & service
We did not enjoy stay for many reasons. Breakfast is expensive. 5 start price but 3 star buffet spread. We thought we booked for 2 days breakfast for 5 pax but they insisted that we booked for only 2 persons for 2 days only. Why would we buy breakfast for 2 when there are 5 of us? The room did not come ready with bath towels. We had only face towels. Last but not least, the Korean restaurant only served set meals and insisted we order a set each when we are 5 small ladies with small appetite.
Stayed 2 nights in Sep 2024

6/10 Okay

SUYONG

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Gwangsoo

Stayed 3 nights in Sep 2024

2/10 Terrible

SEOKJIN

Stayed 1 night in Aug 2024

10/10 Excellent

Sun

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

8/10 Good

Sookja

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

gun woo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Jin

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Wanjoo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

HANA

Stayed 1 night in Aug 2024

8/10 Good

sun kyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

soi

Travelled with family
Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

EUN SEON

Stayed 1 night in Aug 2024

8/10 Good

Ju

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
대부분 훌륭
리셉션 직원들은 매우 친절. 하지만 수영장 접대 직원중에 가장 대표되는 직원(회색옷?) 응대가 매우 불친절하고 위압적으로 대처
Stayed 2 nights in Jul 2024

2/10 Terrible

sungwoo

Stayed 3 nights in Jun 2024

6/10 Okay

Huseyin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2024

6/10 Okay

Daphne Bondal

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Only small towels (face towels) were provided when we first came. We had to request for big towels on the Phoenix chatbot. Chatbot was quite difficult to use as everything was in korean so we had to use a translator to communicate. The place have signs of wear but room was spacious. If you dont have a car, better not get a room here. The nearest bus stop is 15mins walk from the hotel and the buses there are very irregular, expect to wait 30mins to 1.5hr. Taxi drivers will pass by the bus stop to try to get customers. Tried the breakfast once and it was average. Do note that there is a separate bulding for checking in called 'Check in Centre' which is not known to taxi drivers and is not shown in naver map. Check in staff was helpful and tried their best to communicate in english, although they struggled. Only advantage of booking this place is that Seopjikoji is only a few mins walk from the hotel so you can enjoy the scenery.
Stayed 7 nights in Jun 2024

10/10 Excellent

Albert

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Lots of potential...sad to see such a lovely property in such bad shape. Hope they fix it up and maintain it much better.
Stayed 3 nights in Jun 2024

10/10 Excellent

Myunghwa

Stayed 3 nights in Jun 2024

10/10 Excellent

SURO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice to have many programs to experience while I was there.
Stayed 4 nights in Jun 2024

10/10 Excellent

yoonsu

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

DONG EON

Stayed 3 nights in May 2024