View all photos for Deluxe Double Room, 1 King Bed, Garden View
Deluxe Double Room, 1 King Bed, Garden View
24 sq m
Sleeps 2
1 King Bed
View all photos for Standard Twin Room
Standard Twin Room
24 sq m
City view
Sleeps 3
2 Twin Beds
About the area
Serei Saophoan
In Serei Saophoan .Within the region of this Serei Saophoan hotel, you'll find Banteay Top.
What's nearby
Holiday Palace Casino & Hotel - 41 min drive - 47.2 km
Rong Kluea Market - 43 min drive - 48.3 km
Banteay Top - 69 min drive - 53.8 km
Restaurants
Phakay Pruk - 11 min walk
Talk2Coffee - 8 min walk
Dragons Cafe - 20 min drive
Coconut House - 9 min walk
Ratanachey168 - 12 min walk
About this property
Botoum Hotel
Enjoy the free WiFi at this 3-star Serei Saophoan hotel
As a guest of Botoum Hotel, you'll find a terrace, barbecue grills, and tour/ticket assistance. Public spaces have free WiFi. Botoum Hotel also features a garden, concierge services, and laundry facilities. Self parking is free.
42 guestrooms or units
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Terrace
Garden
BBQ grill(s)
Botoum Hotel offers 42 accommodations with complimentary bottled water and slippers. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.
This Serei Saophoan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Languages
English, Khmer, Thai
Property amenities
Family friendly
Laundry facilities
Refrigerator
Soundproofed rooms
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
Room service available
Things to do
Bicycle rentals
Room amenities
Entertainment
Cable channels
Flat-screen TV
Bedroom
Bed sheets
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels
Food and drink
Free bottled water
Refrigerator
More
Desk
Electrical adapters/chargers
Free local calls
Phone
Slippers
Soundproofing
Policies
Check-in
Check-in start time: 11:30 AM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 12:30 PM
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, JCB International, Union Pay, and cash.
Property is also known as
Botoum Hotel Serei Saophoan
Botoum Serei Saophoan
Botoum Hotel Hotel
Botoum Hotel Serei Saophoan
Botoum Hotel Hotel Serei Saophoan
Botoum Hotel Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 4 out of 24 reviews" "
10 - Excellent
4
Rating 8 - Good. 16 out of 24 reviews" "
8 - Good
16
Rating 6 - Okay. 3 out of 24 reviews" "
6 - Okay
3
Rating 4 - Poor. 1 out of 24 reviews" "
4 - Poor
1
Rating 2 - Terrible. 0 out of 24 reviews" "
2 - Terrible
0
8.4/10
Cleanliness
8.6/10
Staff & service
5.4/10
Amenities
7.8/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
6/10 Okay
Sean, Seattle
Business traveller
21 Jul 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
I really thought that the staff was super friendly and I felt safe. The WiFi was great but I have to be honest. The hotel did not look like the pictures and maybe it’s because I’m a foreigner but I’ll never get used to a bathroom that doubles as a shower where EVERYTHING gets wet when you take a shower, and I mean everything, so you’re walking in water for the rest of the day whenever you need to use the toilet or wash your hands. No hot water and no toilet paper.
The customer service needs to be more considerate!
It is a nice hotel.
Staff are a bit business- like and not very caring! My friend who shared the room with me ( nearly 70 years old) was asked to wait in the outdoor foyer area (40 degree day) until I arrived- because the booking was in my name! She waited outside more than 1hour!!
This matter could have been resolved very easily by doing an ID CHECK on me!
The staff needed to show more human kindness- which they failed to do! It was transactional service!
Simple easy lodging, traditional khmer atmosphere with surrounding areas worth a visit for a day or two , i would recommend for a visit if traveling from thailand through to siem reap/ phnom phen.
Sisophon is a great place to visit ancient ruins that you can really explore without the crowds that you see at Angkor Wat. The hotel was ok but the greeting at the reception is a bit aggressive and her prices for a taxi to the ruins and laundry is more expensive than other touristy places. However, you don't need to spend more than 1 or 2 nights there.
There's not a huge choice in Serey Sophorn so we were pleased to find the Botoum, check in was pretty functional, and we never worked out whether there was any in hotel dining, but the room was very clean and comfortable, as are the common areas. The cleaning staff were very friendly and happy, which I think shows in the general appearance.
Es war ein angenehmer Aufenthalt in einer tollen Stadt. Vielen, vielen Dank für den fantastischen Service! Das Personal half beim Organisieren einer Tour, beim Kauf einer SIM Karte oder auch beim Buchen des Busses zur Weiterreise.
Einziger kleiner Kritikpunkt: die Dusche war durchgehend kalt. Bei einem kleinen Guesthouse eher zu erwarten, bei einem Hotel dieser Größe sollte das nicht so sein.
peu d’hôtel à Sisophon et donc le choix reste limité. aucun par exemple avec une piscine pour se rafraichir un peu. malgré tout cet hôtel est très correct pour un tarif très raisonnable. un seul bémol: pas à notre connaissance de petit déjeuner qu'il faut prendre en ville dans un des nombreux restaurants. la ville est intéressante à découvrir !
pascal
Stayed 1 night in Aug 2017
8/10 Good
Verified traveller
20 Mar 2017
Liked: Cleanliness, staff & service
Guter Standort für Ausflüge in die Umgebung
Guter Standort für Ausflüge in die Umgebung. Sehr hilfsbereits Personal. Gutes Frühstück gegen geringen Aufpreis.