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Metzy Residence Hotel

4.0 star property
4-star guestrooms with balconies

Choose dates to view prices

Photo gallery for Metzy Residence Hotel

Exterior
Terrace/patio
Front of property
Lobby
Restaurant

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Kololi, Kotu, Serrekunda, Kanifing
  • Tropic Shopping Centre
    ‪12 min walk‬
  • Kololi Beach
    ‪19 min walk‬
  • Senegambia Beach
    ‪19 min walk‬
  • Banjul (BJL-Banjul Intl.)
    ‪37 min drive‬

Room options

View all photos for Deluxe Apartment, 2 Bedrooms

LCD TV

Deluxe Apartment, 2 Bedrooms

  • 80 sq m
  • Sleeps 6
  • 1 King Bed and 2 Large Twin Beds

View all photos for Deluxe Apartment, 3 Bedrooms

Deluxe Apartment, 3 Bedrooms

Deluxe Apartment, 3 Bedrooms

  • 100 sq m
  • Sleeps 6
  • 3 King Beds

View all photos for Deluxe Double or Twin Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Double or Twin Room

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Sundeck

Kololi Beach Resort

  • On private beach
  • Pool
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, (63)
The price is CA $105
per night
CA $120 total
includes taxes & fees
17 Mar - 18 Mar
Kololi Beach Resort

About the area

Serrekunda

Close to the beach.Within 2 miles (3 km) of this Serrekunda hotel, you'll find Tropic Shopping Centre and Kololi Beach. Senegambia Beach and Senegambia Craft Market are also within 2 miles (3 km).

What's nearby

  • Kololi Beach - 19 min walk
  • Senegambia Beach - 19 min walk
  • Sir Dawda Kairaba Jawara International Conference Center - 3 min drive
  • Senegambia Craft Market - 3 min drive
  • Bijilo Beach - 9 min drive

Getting around

  • Banjul (BJL-Banjul Intl.) - 37 min drive

Restaurants

  • ‪Gusto - ‬3 min drive
  • ‪El Sol - ‬16 min walk
  • ‪kadie kadie restaurant - ‬18 min walk
  • ‪African Queen - ‬3 min drive
  • ‪The Vineyard, Gambia - ‬10 min walk

About this property

Metzy Residence Hotel

4-star guestrooms with balconies
Metzy Residence Hotel offers its guests an outdoor pool and a children's pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business center and 3 meeting rooms. Event space at this hotel measures 3229 square feet (300 square meters) and includes a conference center. The business-friendly Metzy Residence Hotel also features a terrace, a garden, and concierge services. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4-star Serrekunda hotel is smoke free.

  • 75 guestrooms or units
  • 3 levels
  • 3 buildings
  • 3229 sq ft of conference space
  • 300 sq m of conference space
  • Built in 2017
  • Breakfast available (free)
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Metzy Residence Hotel offers 75 air-conditioned accommodations with minibars and safes. Rooms open to balconies. LCD televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Serrekunda hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Refrigerators and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Refrigerator (on request)
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free self-serve breakfast available daily 6 AM–11 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Children's pool
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • LCD TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator (on request)

More

  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

Property is also known as

Metzy Residence Hotel Serrekunda
Metzy Residence Serrekunda
Metzy Residence Hotel Hotel
Metzy Residence Hotel Serrekunda
Metzy Residence Hotel Hotel Serrekunda

Metzy Residence Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 48 out of 114 reviews
Rating 8 - Good. 35 out of 114 reviews
Rating 6 - Okay. 23 out of 114 reviews
Rating 4 - Poor. 7 out of 114 reviews
Rating 2 - Terrible. 1 out of 114 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Terry

Travelled with group
Liked: Staff & service
Stayed 12 nights in Nov 2024

8/10 Good

jay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for two days only to experience the rooms at the hotel. I was placed in a room with no cleaning before arrival. No towels no toilet paper and a broken toilet seat. My plan was to stay 7 days but I changed my mind and went to another hotel. The front desk clerk girl acted like I was bother to her for asking of my demands for a clean room.
Stayed 1 night in Nov 2024

8/10 Good

Fatmata

Liked: Cleanliness, staff & service
The place was clean, their staff are nice and it is close to other tourist attractions spots
Stayed 4 nights in Nov 2024

8/10 Good

Fatmata

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2024

8/10 Good

Leshonda, Springfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my second stay at Metzy. The staff so very friendly and accommodating. Only wish for more variety breakfast for non pork nor beef eaters.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gueladio

Stayed 1 night in Jul 2024

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. Staff was great, friendly, and very accommodating. Rooms were spacious
Stayed 6 nights in Feb 2024

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and obviously in the process of making improvements
Stayed 5 nights in Feb 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was really nice, the only downfall was the internet had no wife for best part of my stay, I had to go out of the room to get it… staff are very professional and very polite…. Will def recommend and will stay here again
Stayed 10 nights in Apr 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like there was security gate. The cook did outstanding on the food. The cleaner alway provides extra', they alway accommodate. The staff at desk was protest of they guest piracy. My room had a view of lots natural, on last a saw a monkey, lors birds, and butterfly.
Stayed 12 nights in Apr 2024

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the property were excellent. Everyone was very friendly, helpful and very accommodating. We ended up staying there nearly 3 weeks and in that time it was comforting to know that staff was concerned for you if you were away from your routine. This was particularly reassuring as we were two senior women travelling without our husbands. We felt very safe. If there was an issue with anything the issue was addressed in a timely manner. It is clear that the facility is working to improve the quality of its property. Without a doubt I would recommend this property as a great place to stay.
Stayed 6 nights in Mar 2024

6/10 Okay

Margery

On a whole the staff was welcoming, polite and very professional. Couldn't come to the reasoning for only 1 bottle of water in the room on arrival. Service was slightly slow when requested anything for the room. A few things that needed to be put right, No shower gel in the dispensers, Do not disturb or room cleaning required did not work. Flushing of the toilet jammed but I worked it out before I left so that it the water never kept running all the time in the system. All in all a pretty comfortable stay.
Stayed 7 nights in Feb 2024

10/10 Excellent

Beverley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Fabulous friendly hotel great for children lovely pool spacious rooms with air con cleaned every day great breakfast with different choices daily we had a brilliant 2 weeks definitely go back again
Stayed 14 nights in Feb 2024

8/10 Good

Musao Mary

Travelled with partner
Staff are friendly exceptionally hardworking and enjoying their job
Stayed 14 nights in Jan 2024

6/10 Okay

MAMADOU LAMINE

Disliked: Staff & service, property conditions & facilities
Room and bed are confortable. But the staff who take care of cleaning and cleanliness do not do their job well, especially in the toilets. More effort will be needed to provide customers with clean towels. The swimming pool is very beautiful
Stayed 6 nights in Jan 2024

4/10 Poor

Christiana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel from Hell
Location was good but the access road needs upgrading. The whole building needs refurbishing because of poor maintenance the building is dilapidated. Aisha was a fantastic receptionist always trying her best to solve difficult issues. Cleaning was extremely bad. Breakfast choice was limited. A big Shout out to Ibrahim in the restaurant.
Stayed 11 nights in Dec 2023

4/10 Poor

Simeon

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There’s potential in the hotel
The hotel needs to be closed for serious refurbishment, maintenance is poor cleanliness is poor staff shortages lack of training
Stayed 11 nights in Dec 2023

6/10 Okay

D

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The Metzy Experience
The Metzy Hotel has potential but requires: 1. Capital injection to upgrade facilities and improve the structure generally. 2. Trained and effective management team to support main areas of services 3. Cleaning staff- they are continuously under strain and ill equipped to carry out their work. The location of the hotel is ideal with access to other resorts, businesses and local communities. Isha at the reception desk was vey helpful and professional. She however needs support from management as she takes a lot of customer grief.
Stayed 11 nights in Dec 2023

6/10 Okay

Janny Hendrika

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 11 nights in Nov 2023

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Metzy Residence Hotel Stay
A-metzy-ing! I felt safe and well taken care of at Metzy. The ambiance was great, the staff were friendly and responsive. The meals were decent and the housekeeping did a good job with amazing honesty. The power supply was mostly on and outages lasted only five seconds at most. The internet connectivitty was good. It would be even better if the management fixes the wall of the dining room and positions the breakfast chef outdoors. Keep up the good work Metzy.
Stayed 3 nights in Nov 2023

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our 4tb stsy
Stayed 14 nights in Nov 2023

4/10 Poor

Simon

Disliked: Staff & service, property conditions & facilities
1st impressions the hotel looked nice. But there many renovations going on which should have been completed in the low season & not at the start of the high season.. Breakfast was describe as a buffet, but one always had to ask for milk, bread, rolls, juice & even glasses / cups.. Wi-Fi was a hit & miss. Router kept on disappearing during the day & would return if one queried where it had gone. Swimming Pool looked nice, but unfortunately to much chlorine as it affected the eyes & skin. No real service for those @ the pool for drinks & food - one had to go into the restaurant. Food was expensive. Staff were always friendly & helpful.
Stayed 25 nights in Oct 2023

10/10 Excellent

Idrissa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 2 nights in Oct 2023

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Good prices 5min to the beach Friendly staff Overall: Really good
Stayed 1 night in Oct 2023

8/10 Good

Isatta

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023