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Palm Beach Hotel

3.0 star property
3-star hotel with a private beach, connected to a shopping center

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Palm Beach Hotel

Private beach, white sand, sun loungers, beach umbrellas
Exterior
Minibar
Outdoor pool, sun loungers
Reception

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry

Explore the area

Map
Kotu Stream Road, Serrekunda
  • Senegambia Craft Market
    9 min walk
  • Tropic Shopping Centre
    4 min drive
  • Kololi Beach
    11 min drive
  • Banjul (BJL-Banjul Intl.)
    20 min drive

Room options

View all photos for Superior Double Room, Sea View

Minibar

Superior Double Room, Sea View

  • 25 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room

Minibar

Standard Room

  • 16 sq m
  • Sleeps 3
  • 1 Twin Bed OR 2 Twin Beds

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About the area

Serrekunda

On the beach.Stay at this Serrekunda hotel and you'll be within half a mile (1 km) of Senegambia Craft Market and 2 miles (3 km) of Tropic Shopping Centre. African Living Art Centre and Kololi Beach are also within 3 miles (5 km).

What's nearby

  • Senegambia Craft Market - 9 min walk
  • Senegambia Beach - 5 min drive
  • Sir Dawda Kairaba Jawara International Conference Center - 6 min drive
  • Kololi Beach - 11 min drive
  • Bijilo Beach - 25 min drive

Getting around

  • Banjul (BJL-Banjul Intl.) - 20 min drive

Restaurants

  • ‪La Parisienne - ‬4 min drive
  • ‪El Sol - ‬4 min drive
  • ‪kadie kadie restaurant - ‬4 min drive
  • ‪African Queen - ‬5 min drive
  • ‪The Vineyard, Gambia - ‬3 min drive

About this property

Palm Beach Hotel

3-star hotel with a private beach, connected to a shopping center
Simply walk outside to feel the sun on your face at the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at Palm Beach Hotel like an outdoor pool and a children's pool.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This beach hotel also offers a garden and a terrace.

Smoking is allowed in designated areas at this 3-star Serrekunda hotel.

  • 165 guestrooms or units
  • 16 levels
  • 2 buildings
  • Meeting rooms
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Palm Beach Hotel offers 165 air-conditioned accommodations with minibars. Rooms open to balconies or patios. Bathrooms include showers. Housekeeping is provided daily.

Languages

Dutch, English

Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 poolside bar and 1 bar

Things to do

  • Billiards/pool table
  • Children's pool
  • Outdoor pool

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • TV

Bedroom

  • Air conditioning

Bathroom

  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Minibar

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 12:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palm Beach Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 18 per person (one way)
  • Air conditioning fee: EUR 11 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa and Mastercard. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 10 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Palm Beach Hotel Serrekunda
Palm Beach Serrekunda
Palm Beach Hotel Hotel
Palm Beach Hotel Serrekunda
Palm Beach Hotel Hotel Serrekunda

Palm Beach Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 15 out of 58 reviews" "
Rating 8 - Good. 25 out of 58 reviews" "
Rating 6 - Okay. 8 out of 58 reviews" "
Rating 4 - Poor. 4 out of 58 reviews" "
Rating 2 - Terrible. 6 out of 58 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Rosemary

Disliked: Staff & service, amenities, property conditions & facilities
The a condition of the room was not safe the keys was ot working properly the hotal was durty the breakfast you i could not eat it it was terrible. O fridge in roo. You had to pay if you wanted one.i paid to stay for one week i check out the next day. In to i ither hotel cheeper and a hole two bedroom property self contained i would not recommend this hotal the manger was rude. And no refund. Very bad experiences
Stayed 7 nights in Apr 2024

8/10 Good

Allison

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2024

10/10 Excellent

Eliyas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2024

2/10 Terrible

Norbert

Disliked: Room comfort
Stayed 4 nights in Jan 2024

8/10 Good

Bintu

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Quite ok
Stayed 5 nights in Dec 2023

4/10 Poor

Alexander

Liked: Cleanliness
Disliked: Property conditions & facilities
The standard was quite low. No Refigerators in the rooms, no water was provided.the TV didn’t work and after 2 days one channel only. WiFi was dismal even in the lobby Was asked to pay for late checkout even though I got in at three am Breakfast did not have any Gambian food and omelettes were only with onions and nothing else
Stayed 4 nights in Nov 2023

10/10 Excellent

Modou

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience. I will definitely consider coming back in the future.

8/10 Good

Geoffrey

Stayed 2 nights in Jan 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort
Need tea and coffee and kettle in room also small fridge . Would make it a lot more comfortable.
Stayed 28 nights in Feb 2020

8/10 Good

Ramlat

Liked: Cleanliness
Had initial issues with front desk at check in but the manager was later involved and resolved my issue in a somewhat amicable way
Stayed 5 nights in Feb 2020

10/10 Excellent

Imtiaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
Stayed 6 nights in Feb 2019

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
Hotel was lovely. Staff friendly and really helpful. Would happily use this hotel again
Stayed 7 nights in Mar 2019

8/10 Good

Lamin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel on the beach. Real value for money
Nice, clean and unassuming hotel on the beach. Well appointed rooms. Very good entertainment, pool and food. Excellent and welcoming staff. Real value for money. Part of the access road could be better but will recommend hotel anytime.
Stayed 2 nights in Mar 2018

8/10 Good

Ruth

Liked: Cleanliness, staff & service, room comfort
Location good for my needs
Good value for money and a great location for a bird watcher or those who like a quiet beach. Breakfasts were unexciting; staff friendly; some areas shabby but clean. I found the entertainment intrusive but others liked the activities and it was easy to get away. I preferred to eat just down the beach at the Konta Kinte

8/10 Good

Joshua

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice hotel with some issues
Had a nice stay at Palm Beach despite ongoing issues with water going off all the time (room A76). Very annoying when you're trying to have a shower! We also found it very difficult to get a sun lounger around the pool so spent most of our time at the beach. Otherwise, as described. Staff very friendly and room was clean but basic. Due to the issues with the water, I would not stay at the hotel again.
Stayed 11 nights in Jan 2018

2/10 Terrible

Kenneth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Tired hotel lacking facilities
This is a run down hotel in an indifferent location. While the staff were friendly and the restaurant/ breakfast was OK, the service provided by the hotel is short of acceptable. The room was grubby and in desperate need of a spring clean/ refurbishment. There was a single towel (a second reluctantly given) and a small tablet of soap, but absolutely nothing else in the room (no toiletries, phone, hair dryer, glasses, information, etc.). Also expect to pay extra for a fridge (about £25 per week and about £20 a week to use the hotel safe). The rooms have air conditioning, but the hotel will try to charge extra to have it connected (around £35 per week). Mosquito nets are available if you ask. The wifi in the pool and reception areas (none in the rooms) seems to work reasonably well. I was there for three nights only, but would not recommend a longer stay. Like a number of other reviewers, I too had trouble with the lock on my room (which was replaced). Fortunately, security does not seem to be an issue in the area.
Stayed 3 nights in Jan 2018

6/10 Okay

Susan

The hotel was okay for what we paid. Quite basic and a small pool for the size of the hotel.

2/10 Terrible

Hans

Disliked: Staff & service, property conditions & facilities, room comfort
A nightmare.
I booked a room with airconditioning, minibar and daily housekeeping. But I got a room without airconditioning, without minibar and I didn't automatically get a clean towel daily. The first day there was no hot water, only a cold shower in this so-called three star hotel. There was not any mosquito protection in the room. The room was awfully hot, it was impossible to sleep. The doorlock was broken and difficult to unlock. The reception was totally uncapable, they couldn't care less, made up nonsense, denied all responsibility and refused to do anything. There is no shop anywhere near the hotel. Water must be bought in the hotel for 1,70 euro each bottle! The hotelshopkeeper clearly abuses his monopoly in a shameful way. The hotel is on the beach in the middle of nowhere in a tourist ghetto. Around the hotel it is full of parasite people that bother you all the time. You must take a taxi and haggle about prices any time you want to leave the hotel or need something.

8/10 Good

JENNEH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was lovely but Breakfast needs to be improve and also the WiFi.

8/10 Good

Ruth

Liked: Property conditions & facilities, room comfort
Good overnight stop
Stayed twice for a single night when I needed a stopover to/from the north. Clean, comfortable, well-positioned, friendly staff. Food was OK. However I found the evening entertainment (first night cultural show; second night karaoke) intrusive as I wanted something more peaceful. Easy access to the beach and beach bar, plus less hassle than you get elsewhere once on the beach, made this a good overnight stop. I might find it a bit restrictive for a long stay.

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but nice
Nice Hotel considering its 2 star status, close to the beach which is nice and they spray the rooms with bug spray which is good! Hotel is basic but nice, overall good value for money but don't expect luxury because you won't get it, you can't beat it for Value in Gambia though.

4/10 Poor

anthony, barnsley

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
palm beach hotel......your joking
our original room did not have air con so it cost us £70 each to upgrade for the remaining 13 nights..the area around the pool was beautiful bt the water in the pool itself was below standard due to the fact the filters were NEVER turned on.the food bar and service around the pool was very good. the pool sun beds are a joke as is the breakfast inside the restaurant . its self service and the food is left uncovered with flies all over the place. having said all that you cant really grumble for £300 a week. its not a place I would go on my honeymoon but its spot on if you don't mind roughing it. lots and lots of the guests go back there time and time again.

4/10 Poor

Al Ceesay, London

Liked: Cleanliness, staff & service
Palm beach experience.
The hotel was ok very basic had lots of problems with the wifi and the taxi drivers at the entrance who are always asking for money not a good image, Apart from that the staffs are very helpful and friendly I got on very well with them.

6/10 Okay

PeterT, France

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great location, very friendly, value for money
The Palm Beach is a good holiday and package hotel, not expensive, well located, and excellent value for money. Rooms were large, housekeeping was good - fresh sheets and towels every day, rooms well cleaned, staff very friendly and pleasant. No aircon in rooms, which is OK as long as the nights are cool. No TV in my room despite asking several times. But big screen in lobby bar made up for it. My room was at the back, well away from the pool and the evening entertainment, which I appreciated - although the music stops around 10.30 which is fine. I was impressed with the good security of the hotel and the lovely beach. The only downside was the breakfasts, which can definitely do with improvement (e.g. real coffee, more types of cereal).