8/10 Good
Gregory
Travelled with group
5 Oct 2024
Liked: Cleanliness, staff & service, amenities
Very close to being perfect, but a few final touches are missing which prevents me giving 5 stars.
Rooms were large with fantastic air conditioning, but everyone in our group experienced some minor issues including rain water flooding, broken windows or damage to walls and fittings. Nothing unsafe, nothing worth shouting about, but it prevents a perfect rating.
Staff were friendly and spoke varying degrees of English, however restaurant service was slow and highly variable depending on your server! On the subject of the restaurant and bar, common items like diet coke were unavailable for my entire stay - again preventing 5 stars. That said the food that was available was decent enough and fairly priced.
Reception were wonderful and I can't complain about anything there!
The beach was accessible and felt safe, even going for an early morning run without any staff around. The pool was big and a very nice temperature, unfortunately one day it was covered in dead bugs which made swimming unpleasant and a regular net clean every few hours would make a huge difference, but was still enjoyable on the other days and probably would have been cleaned if I'd asked.
WiFi was excellent. Housekeeping fantastic and thorough, even folding my dirty laundry I'd left on the floor!
Overall a lovely stay, and so close to being amazing. All that said it's probably still the best in the area, having looked at others.
Gregory
Stayed 9 nights in Sep 2024