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SureStay Plus Hotel by Best Western Sevierville

2.5 star property
Hotel near Wilderness at the Smokies in Sevierville

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Photo gallery for SureStay Plus Hotel by Best Western Sevierville

Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Exterior
Lobby
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
680 Winfield Dunn Pkwy, Sevierville, TN, 37876
  • Floyd Garrett's Muscle Car Museum
    ‪13 min walk‬
  • Wild WaterDome
    ‪2 min drive‬
  • Soaky Mountain Waterpark
    ‪3 min drive‬
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Quality Inn & Suites Sevierville - Pigeon Forge

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
3.6 out of 5, Good, (1002)
The price is CA $84
per night
CA $94 total
includes taxes & fees
23 Feb - 24 Feb
Quality Inn & Suites Sevierville - Pigeon Forge

About the area

Sevierville

Heart of Sevierville.You'll find Wilderness at the Smokies and Floyd Garrett's Muscle Car Museum within 2 miles (3 km) of this hotel. Wild WaterDome and Soaky Mountain Waterpark are also within 2 miles (3 km).

What's nearby

  • Wild WaterDome - 2 min drive
  • Soaky Mountain Waterpark - 3 min drive
  • Wilderness at the Smokies - 3 min drive
  • Sevierville Convention Center - 3 min drive
  • Sevierville Golf Club - 3 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 47 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Freddy’s Frozen Custard & Steakburgers - ‬4 min walk
  • ‪Taco Bell - ‬3 min drive
  • ‪Golden Corral - ‬12 min walk
  • ‪Cracker Barrel - ‬4 min walk

About this property

SureStay Plus Hotel by Best Western Sevierville

Hotel near Wilderness at the Smokies in Sevierville
As a guest of SureStay Plus Hotel by Best Western Sevierville, you'll find a seasonal outdoor pool, coffee/tea in a common area, and an elevator. WiFi is free in public spaces. Self parking is free.

This Sevierville hotel is smoke free.

  • 80 guestrooms or units
  • 3 levels
  • Coffee in lobby
  • Front desk (24 hours)
  • Elevator
  • No smoking on site
SureStay Plus Hotel by Best Western Sevierville offers 80 accommodations with coffee/tea makers and hair dryers. Televisions come with premium satellite channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

Languages

English

Property amenities

Family friendly

  • Microwave
  • Refrigerator
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee/tea in common area(s)

Things to do

  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Premium channels
  • Satellite channels
  • TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 30 to May 22:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Econo Lodge Hotel Sevierville
Econo Lodge Sevierville
Econo Lodge Sevierville Hotel
Econo Lodge Sevierville
Surestay Plus By Sevierville
SureStay Plus Hotel by Best Western Sevierville Hotel
SureStay Plus Hotel by Best Western Sevierville Sevierville

SureStay Plus Hotel by Best Western Sevierville Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 435 out of 1006 reviews
Rating 8 - Good. 279 out of 1006 reviews
Rating 6 - Okay. 146 out of 1006 reviews
Rating 4 - Poor. 78 out of 1006 reviews
Rating 2 - Terrible. 68 out of 1006 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Srinivas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location for dining and shopping. But for some reason there is musty smell
Stayed 1 night in Nov 2024

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Lewis

Stayed 1 night in Oct 2024

6/10 Okay

Freddie, Bethel Springs

Stayed 1 night in Nov 2024

8/10 Good

Keeping Up

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This was one of the better hotels we've stayed in. If you are looking for a clean, well-managed place to sleep? This is a great option, especially considering what is around it. We will probably book again when we travel to Kodak, TN.
Stayed 1 night in Nov 2024

8/10 Good

Joe

Business traveller
Liked: Staff & service
No body wash in the dispenser, killed a roach in the tub. Everything else was fine, great staff and seemed to be well kept.
Stayed 2 nights in Nov 2024

6/10 Okay

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Too much noise
Too much noise thru out the night over head and in the hall
Stayed 1 night in Oct 2024

6/10 Okay

Rhonda

Liked: Cleanliness, property conditions & facilities
Short Fall Getaway
Hotel was clean, AC worked fine, loved the coffee 24/7. Breakfast was ok. Location was fine. Pretty nice hotel for the price. The only thing was the bed was so uncomfortable, too hard.
Stayed 3 nights in Oct 2024

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Taja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Taja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The workers
Stayed 2 nights in Oct 2024

10/10 Excellent

dewayne, Versailles

Travelled with partner
Very clean people that work there very professional Kroger convenient across the street to get snacks
Stayed 2 nights in Oct 2024

8/10 Good

Carl

Travelled with family and small children
Liked: Staff & service, amenities
Had plenty of parking spots
Stayed 1 night in Oct 2024

8/10 Good

Irene, Lakeland

Liked: Staff & service, amenities, property conditions & facilities
Great job!
Stayed 1 night in Sep 2024

8/10 Good

James

Stayed 1 night in Jul 2024

4/10 Poor

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Oct 2024

8/10 Good

Carl

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and would stay here again
Stayed 1 night in Oct 2024

8/10 Good

randy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Liked the comfy bed. Nice area away from the business of pigeon forge. Didn't like that the person taking care of the breskfast area and the food supply was not doing his job. He sayed out of sight. New hire receptionist was rude, needs to work on his people skills
Stayed 4 nights in Oct 2024

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved my stay. Very. Nice and friendly staff
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Good stay would recommend
The hotel was clean. No problems with check in. The staff was friendly. My only complaint was the beds were hard.
Stayed 2 nights in Oct 2024

8/10 Good

Don

Stayed 4 nights in Sep 2024

8/10 Good

Whitney

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Nice location
Stayed 3 nights in Oct 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice!
Nice place to stop over. Close to gas, food, shopping and plenty of activities nearby. Parking was safe and the area was well lit. We had a pleasant stay.
Stayed 1 night in Oct 2024

8/10 Good

WILLIAM, PULASKI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to attractions. They need to work on their breakfast options and maintain ample food for it for their posted breakfast hours. I would only give it 2 stars.
Stayed 3 nights in Oct 2024