Though the owner tried to bribe us for a perfect score, I refused the money so I could be honest. We rented a 4 bath home with 2 hot tubs and a pool table, but the upstairs shower was inoperable and one hot tub had been removed. The pool table was covered with fan parts for 1/3 of our stay, as a couple handymen came in and out trying to repair a light. While we were there, the grill was replaced leaving a mess of charcoal on the deck. The wi-fi is very limited, we would take turns trying to check the weather or purchase tickets for outings.
The home itself is beautiful, but many things need to be repaired, e.g., lights, tvs, hinge on upstairs door. The owner was responsive to our requests and did send a handyman to fix things, but we didn't even mention everything we found just things that interfered with our stay. The setting is peaceful and it isn't too far from Pigeon Forge.