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Quality Inn & Suites Sevierville - Pigeon Forge

2.5 star property
Hotel near Wilderness at the Smokies in Sevierville

Choose dates to view prices

Photo gallery for Quality Inn & Suites Sevierville - Pigeon Forge

Indoor spa tub
Bar (on property)
Exterior
Lobby
Room, 1 King Bed, Non Smoking, Hot Tub

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
860 Winfield Dunn Pkwy, Sevierville, TN, 37876
  • Soaky Mountain Waterpark
    ‪17 min walk‬
  • Wilderness at the Smokies
    ‪17 min walk‬
  • Sevierville Convention Center
    ‪18 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪48 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Non Smoking, Balcony

Desk, laptop workspace, free cribs/infant beds, free WiFi

Standard Room, Non Smoking, Balcony

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

  • 42 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Desk, laptop workspace, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Balcony

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Non Smoking

Desk, laptop workspace, free cribs/infant beds, free WiFi

Standard Room, Non Smoking

  • 42 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Hot Tub

Room, 1 King Bed, Non Smoking, Hot Tub

Room, 1 King Bed, Non Smoking, Hot Tub

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

About the area

Sevierville

In Sevierville .You'll find Wilderness at the Smokies and Wild WaterDome within 2 miles (3 km) of this hotel. Soaky Mountain Waterpark and Sevierville Convention Center are also within 2 miles (3 km).

What's nearby

  • Wild WaterDome - 14 min walk - 1.2 km
  • Soaky Mountain Waterpark - 17 min walk - 1.4 km
  • Wilderness at the Smokies - 17 min walk - 1.5 km
  • Sevierville Convention Center - 18 min walk - 1.5 km
  • Sevierville Golf Club - 18 min walk - 1.5 km

Getting around

  • McGhee Tyson Airport (TYS) - 48 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Freddy’s Frozen Custard & Steakburgers - ‬7 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪Golden Corral - ‬19 min walk
  • ‪Cracker Barrel - ‬11 min walk

About this property

Quality Inn & Suites Sevierville - Pigeon Forge

Hotel near Wilderness at the Smokies in Sevierville
Quality Inn & Suites Sevierville - Pigeon Forge offers its guests a seasonal outdoor pool, a hot tub, and a children's pool. WiFi is free in public spaces. Free breakfast is available. Quality Inn & Suites Sevierville - Pigeon Forge also features gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.

This Sevierville hotel is smoke free.

  • 1 building
  • 93 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Quality Inn & Suites Sevierville - Pigeon Forge offers 93 air-conditioned accommodations with coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply).

Languages

English

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  • Breakfast included
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Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Hot tub
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night, plus a deposit of USD 250 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in May and close in August.
  • Pool access available from 10 AM to 11 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality Inn River
Quality Inn River Suites
Quality Inn River Suites Sevierville
Quality River Suites
Quality River Suites Sevierville
River Suites
Quality Inn & Suites River Hotel Sevierville
Quality Inn And Suites River Suites
Quality Inn & Suites Sevierville - Pigeon Forge Hotel
Quality Inn & Suites Sevierville - Pigeon Forge Sevierville

Quality Inn & Suites Sevierville - Pigeon Forge Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 325 out of 1001 reviews
Rating 8 - Good. 271 out of 1001 reviews
Rating 6 - Okay. 176 out of 1001 reviews
Rating 4 - Poor. 98 out of 1001 reviews
Rating 2 - Terrible. 131 out of 1001 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Joan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

MERCEDES

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Late check in.
Booked room online due to late arrival from trip. Checked in at 12 midnight. Gary the night manager was very cordial and accommodating. Room was very clean, bed was comfortable. Bathroom was clean and had plenty of clean white new towels and plenty of toiletries. Room had coffee maker and supplies. Breakfast was plentiful with cold and hot selections including waffles, sausage, eggs, biscuits. Lots of breakfast choices. Fresh fruit and yogurt. I would recommend to anyone traveling to this area.
Stayed 1 night in Jan 2025

6/10 Okay

Ivan

Travelled with pets, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Bathroom mirror was dirty and the balcony door hasn't been cleaned in awhile.When the did clean our room all they did was change the trash can . Almost ran out of toilet paper.
Stayed 3 nights in Jan 2025

4/10 Poor

Mark

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Halis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect.
Stayed 4 nights in Dec 2024

10/10 Excellent

Mario

Stayed 4 nights in Dec 2024

10/10 Excellent

Crystal

Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Sherry

Stayed 3 nights in Dec 2024

8/10 Good

Anand

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good one
Stayed 1 night in Dec 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Tina

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
It was alright nothing extra. Price was a little too high. Rooms were dated. Check in person was not friendly.
Stayed 3 nights in Dec 2024

10/10 Excellent

Aaron

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Leonel

Stayed 1 night in Dec 2024

2/10 Terrible

Sean

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is listed as pet friendly and when I booked they charged a non-refundable pet fee. On arrival they refused to honor the reservation because I had a cat. At 1 AM in the morning I had to find another hotel, and this property has refunded neither the prepaid cost paid through Expedia nor have the refunded the pet fee. I would strongly recommend finding somewhere else to stay in Sevierville.

2/10 Terrible

Denise

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in and tried to open the door to the room. We couldn't open it so we went back to the front desk. The attendant said to push really hard on the handle and door and to have my husband do it. We finally got in the room and started relaxing. My husband went to take a shower and the faucet was out of the wall about an inch . The water was coming from a hole just below the knob not the faucet and we could not turn the shower head on. Then i see a bed bug crawling across the bed. I started taking pictures of everything and went to the front desk. The attendant said all he could do was give us a different room and that he would have to investigate. I told him i did not want a different and that we was leaving. I have email the property manager and still have not heard anything back.
Stayed 1 night in Dec 2024

8/10 Good

DEANNA

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service
Not bad for an overnight stay
Arriving to a vacated room that wasn't cleaned yet didn't give the best first impression, but we were switched to the room next door which was fine. Room was fine but the pillows weren't so great and the couch was really uncomfortable. On the positive side, great pool and hot tub!
Stayed 1 night in Dec 2024

2/10 Terrible

Sarina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible with bugs and no comp
There were bugs in the room. It has a deop ceiling and they were crawling in ans out and you can tell there was water damage from above. It looked more like a motel. You walk in from the outside directly to room. I asked if they disnt have any drop ceiling rooms ans they said no. We told them about bugs and they only gave a discount instead of comp my stay and i have called and spoke to general manager Shirley and she said they wont comp my stay they only do it for bed bugs which I dont know whay bugs it was. Some say bed bugs some say roaches. She said they had someone there that day taking care of the bugs. Breakfast wasnt good. Online saw it say workout room and there was no workout room. We asked. I have pictures but it wont let me add them.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tessa

Liked: Cleanliness, property conditions & facilities
Bus
Stayed 2 nights in Dec 2024

6/10 Okay

barbara

Liked: Cleanliness
Disliked: Staff & service
Needs updated!
Stayed 2 nights in Dec 2024

10/10 Excellent

Toby

Stayed 2 nights in Nov 2024