View all photos for Room, 2 Queen Beds, Accessible, Non Smoking
Room, 2 Queen Beds, Accessible, Non Smoking
42 sq m
Sleeps 4
2 Queen Beds
View all photos for Standard Room, Non Smoking, Balcony
Standard Room, Non Smoking, Balcony
42 sq m
Sleeps 4
1 King Bed and 1 Queen Bed
View all photos for Standard Room, 2 Queen Beds, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking
42 sq m
Sleeps 4
2 Queen Beds
View all photos for Suite, Non Smoking
Suite, Non Smoking
42 sq m
Sleeps 5
2 Queen Beds and 1 Double Sofa Bed
View all photos for Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
42 sq m
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony
Standard Room, 1 King Bed, Non Smoking, Balcony
42 sq m
Sleeps 2
1 King Bed
View all photos for Standard Room, Non Smoking
Standard Room, Non Smoking
42 sq m
Sleeps 6
3 Queen Beds
View all photos for Room, 1 King Bed, Non Smoking, Hot Tub
Room, 1 King Bed, Non Smoking, Hot Tub
42 sq m
Sleeps 2
1 King Bed
View all photos for Standard Room, 2 Queen Beds, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking
42 sq m
Sleeps 4
2 Queen Beds
About the area
Sevierville
In Sevierville .You'll find Wilderness at the Smokies and Wild WaterDome within 2 miles (3 km) of this hotel. Soaky Mountain Waterpark and Sevierville Convention Center are also within 2 miles (3 km).
What's nearby
Wild WaterDome - 14 min walk - 1.2 km
Soaky Mountain Waterpark - 17 min walk - 1.4 km
Wilderness at the Smokies - 17 min walk - 1.5 km
Sevierville Convention Center - 18 min walk - 1.5 km
Sevierville Golf Club - 18 min walk - 1.5 km
Getting around
McGhee Tyson Airport (TYS) - 48 min drive
Restaurants
McDonald's - 2 min drive
Freddy’s Frozen Custard & Steakburgers - 7 min walk
Taco Bell - 2 min drive
Golden Corral - 19 min walk
Cracker Barrel - 11 min walk
About this property
Quality Inn & Suites Sevierville - Pigeon Forge
Hotel near Wilderness at the Smokies in Sevierville
Quality Inn & Suites Sevierville - Pigeon Forge offers its guests a seasonal outdoor pool, a hot tub, and a children's pool. WiFi is free in public spaces. Free breakfast is available. Quality Inn & Suites Sevierville - Pigeon Forge also features gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.
This Sevierville hotel is smoke free.
1 building
93 guestrooms or units
3 levels
Buffet breakfast (free)
Coffee in lobby
Self-service laundry
Front desk (24 hours)
Gift shop
Newspapers in lobby (free)
Elevator
No smoking on site
Quality Inn & Suites Sevierville - Pigeon Forge offers 93 air-conditioned accommodations with coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply).
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Room amenities
Entertainment
32-inch flat-screen TV with cable channels
Bedroom
Bedsheets provided
Free crib
Bathroom
Private bathroom
Shower/bathtub combination
Towels provided
Food and drink
Coffee/tea maker
Refrigerator
More
Air conditioning
Connecting rooms available
Desk
Free local calls
Laptop workspace
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets: USD 35 per pet, per night, plus a deposit of USD 250 per stay
Only dogs are allowed
Maximum 1 (weight limit: 25 lbs per pet)
Pets cannot be left unattended
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Kids stay free! Children 18 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet deposit: USD 250 per stay
Pet fee: USD 35 per pet, per night
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
We should mention
The seasonal pool will open in May and close in August.
Pool access available from 10 AM to 11 PM.
Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
Property is also known as
Quality Inn River
Quality Inn River Suites
Quality Inn River Suites Sevierville
Quality River Suites
Quality River Suites Sevierville
River Suites
Quality Inn & Suites River Hotel Sevierville
Quality Inn And Suites River Suites
Quality Inn & Suites Sevierville - Pigeon Forge Hotel
Quality Inn & Suites Sevierville - Pigeon Forge Sevierville
Quality Inn & Suites Sevierville - Pigeon Forge Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
It's a great place to stay in the winter. They have a Jacuzzi and indoor pool and another outdoor pool. Beds are so very comfortable. We stay here all the time and it's pet friendly.
Overall good. Best breakfast buffet. The rooms are outdated. They have very poor housekeeping and maintenance. The room was very spacious and set up nice with plenty of room to move around. There was something spilled all over the phone, the clock, and nightstand when we arrived and housekeeping came and cleaned it up. The floors are dirty. Big stains in the chairs. All the dresser draws were full of dust and dirt. The shower wouldn’t drain, it was full of grime. The shower stopper was broken. The shower knob was broken which made it extremely hard to adjust it to get a hot shower. The room is set up like a 3 room setup; living/dining room, bathroom/ vanity, and then the bedroom was in the back away from front door. I really like the room layout because we are door level with the parking lot. The room we were in had two levels above us; you hear everything. I think someone had a child play basketball above my bed until 3am. The place is outdated and the hotel maps shows they have laundry and vending on all 3 levels which the do not have any at all. The only time you can get a beverage at this hotel is when breakfast is being served. Overall the price is good; we were staying for a volleyball trip and it was not a vacation; we were not looking for luxury but for comfort. The beds were very comfortable and clean. They do have indoor and outdoor pool. The pools are pretty small. There’s no view at all; parking lot, interstate. Hard to drive in and out. Nothing within walking.
It was very good. Beds were very comfortable. Clean rooms. 2 TV sets and a little living room. So you could both watch what you wanted. Great for an overnight stay or a week long stay. Will go back again. Very nice.
We were in town for a national volleyball club tournament at the Sevierville Convention Center which was 3 minutes away. The hotel's location was great however the condition and cleanliness of the hotel and hotel rooms were disappointing, especially for what we paid. I would have expected this if it were less expensive than the other area hotels, but it was not. The sheets on the beds were stained, one of the comforters had blood on it, the shower and sink were just not clean, and the floors were beyond gross. Our hotel room phone and safe did not work and was not fixed during our stay. I told someone about the safe once and the phone twice but it was never fixed. It was a bit of an inconvenience to have to call the direct line to get the front office, I would get sent to the call center that is not at the hotel if I was left on hold too long. On the last day of our 4-day/3 night stay the elevator didn't work so I had to make 3 trips up and down from the 3rd floor in 11-degree weather (this wasn't fun). The hotel has the potential to be so nice...they need to clean it up a bit. The indoor pool and hot tub were a plus for the girls and their teammates and the breakfast each morning was good..the dining area was very clean and sanitary. If they cleaned their rooms the way they do the dining area this place would be a B+, A- hotel. I will say that all of the staff were very nice and respectful.
I had an extremely disappointing stay at this hotel. From the moment we arrived, it was clear cleanliness and safety were not a priority. The front desk attendant was coughing while checking us in and did not cover her mouth, which was very concerning.
The room was unacceptable. It was dirty, with a hole in the bathroom ceiling, and the faucet was loose, causing extra water to run off the handle. The back sliding glass door wouldn't lock, making us feel unsafe. The fold-out couch had a stain on it, and the bed sheets had stretches and tears. The outdated furniture and dirty carpet only added to the poor impression.
Our room was located near the indoor pool and jacuzzi, which made it hot and humid. Worse, there was a strong chlorine odor that was overwhelming every time we opened the door.
We decided to leave the hotel and chalk up our losses. It was a horrible experience, and I cannot recommend this place to anyone. Avoid staying here if you value cleanliness, safety, and comfort.
First timers in this area. We wanted to be a littler further from the main city this time since it was a quick trip.
It was highly affordable, yet, that I’m not sure it was reflected with the conditions.
Staff was friendly and simple check in.
Room was dirty-ish as far as a through cleaning. The pull out bed had crumbs on it. Didn’t use. Noticed some old cheese puffs down there too. :/
Sink was clogged up and had stuff coming out of it. :/
Bathroom had mold spots on ceiling and the curtain.
Main tv in bedroom was broken. I notified them but they just took a “note.” :/
Thankfully we didn’t stay in there often but I didn’t really feel clean during my stay.
Otherwise i would say it was a basic stay for a budget. The indoor pool and hot tub wasn’t bad but only if it isn’t crowded.
We have been staying here periodically for years. Its quality has been falling for some time, especially more recently. Staff seemed disinterested. Housekeeping is not great, the breakfast was a shadow of what it once was, the bed broken down and soft, and things line inoperable ice machines are now the norm. It does not appear that any capital is being invested to maintain or upgrade the facility. The room had a balcony but it overlooks a large very near auto dealership. On checkout the desk clerk was coughing continually and making no effort to cover her cough raising concerns regarding communicable winter respiratory illnesses. It is less expensive than other hotel/motel choices in the area and you get what you pay for.
Booked room online due to late arrival from trip. Checked in at 12 midnight. Gary the night manager was very cordial and accommodating. Room was very clean, bed was comfortable. Bathroom was clean and had plenty of clean white new towels and plenty of toiletries. Room had coffee maker and supplies. Breakfast was plentiful with cold and hot selections including waffles, sausage, eggs, biscuits. Lots of breakfast choices. Fresh fruit and yogurt. I would recommend to anyone traveling to this area.
Bathroom mirror was dirty and the balcony door hasn't been cleaned in awhile.When the did clean our room all they did was change the trash can . Almost ran out of toilet paper.