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Grand Metropark Hotel Hangzhou

2.5 star property
Hotel near West Lake in Hangzhou

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Metropark Hotel Hangzhou

Lobby
Living area
Front of property - evening/night
Exterior
Interior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Housekeeping
  • Breakfast available
  • Pool
  • 24/7 front desk
  • Room service

Explore the area

Map
No 2 Pinghai Road, Shangcheng District, Hangzhou, Zhejiang, 310006
  • Zhejiang University First Affiliated Hospital
    5 min walk
  • Wushan Night Market
    7 min walk
  • West Lake
    14 min walk
  • Hangzhou (HGH-Xiaoshan Intl.)
    31 min drive

Room options

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • Sleeps 2
  • 2 Queen Beds

View all photos for Delicate Twin Room

Delicate Twin Room

Delicate Twin Room

  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Suite

Classic Suite

Classic Suite

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Free minibar items, in-room safe, desk, soundproofing

Executive Suite

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Elite Twin Room

Elite Twin Room

Elite Twin Room

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Elite Double or Twin Room

Elite Double or Twin Room

Elite Double or Twin Room

  • 28 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Delicate Room (Kingsize Bed)

Delicate Room (Kingsize Bed)

Delicate Room (Kingsize Bed)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Business Double or Twin Room

Business Double or Twin Room

Business Double or Twin Room

  • Sleeps 2
  • 2 Queen Beds

View all photos for Business Twin Room

Business Twin Room

Business Twin Room

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Room (Kingsize Bed)

Superior Room (Kingsize Bed)

Superior Room (Kingsize Bed)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • Sleeps 2
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Room

Sofitel Hangzhou Westlake

Pool
Parking included
Free WiFi
Restaurant
4.2 out of 5, Very good, (416)
The price is CA $174
per night
CA $203 total
includes taxes & fees
13 Dec - 14 Dec
Sofitel Hangzhou Westlake

About the area

Hangzhou

Downtown Hangzhou stay.Within a 10-minute walk of this Downtown Hangzhou hotel, you'll find Zhejiang University First Affiliated Hospital and Wushan Night Market. Also, Si Cheng Church is within half a mile (1 km) and West Lake is within 2 miles (3 km).

What's nearby

  • Wushan Night Market - 7 min walk - 0.7 km
  • West Lake - 14 min walk - 1.2 km
  • Wulin Square - 3 min drive - 2.4 km
  • Hangzhou China Silk Town - 3 min drive - 2.4 km
  • Hangzhou Tower Shopping Mall - 4 min drive - 3.3 km

Getting around

  • Hangzhou Station - 10 min drive
  • Wan’an Bridge Station - 11 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 31 min drive

Restaurants

  • ‪大江户居酒屋 - ‬2 min walk
  • ‪富美家 - ‬1 min walk
  • ‪杭州维景国际大酒店 - ‬1 min walk
  • ‪老家锅贴 - ‬1 min walk
  • ‪笑颜酒吧 - ‬1 min walk

About this property

Grand Metropark Hotel Hangzhou

Hotel near West Lake in Hangzhou
Grand Metropark Hotel Hangzhou offers its guests an outdoor pool, a sauna, and a fitness center. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Grand Metropark Hotel Hangzhou. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This Hangzhou hotel is smoke free.

  • 1 building
  • 359 guestrooms or units
  • 21 levels
  • 3 dining venues
  • Meeting rooms
  • Built in 1997
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Grand Metropark Hotel Hangzhou offers 359 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Satellite television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, and hair dryers.

This Hangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Family friendly

  • Babysitting services
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: CNY 68 per person
  • 3 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Outdoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable/satellite channels
  • TV

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)
  • Refrigerator

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The host will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property does not provide disposable items such as toothbrushes, toothpastes, combs, soaps, bath foam and slippers.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 230.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 68 per person
  • Rollaway bed fee: CNY 230.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Grand Metropark
Grand Metropark Hangzhou
Metropark Hangzhou Hangzhou
Grand Metropark Hotel Hangzhou
Hangzhou Grand Hotel
Hangzhou Grand Metropark Hotel
Grand Metropark Hotel Hangzhou Hotel
Grand Metropark Hotel Hangzhou Hangzhou
Grand Metropark Hotel Hangzhou Hotel Hangzhou

Grand Metropark Hotel Hangzhou Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 54 out of 208 reviews" "
Rating 8 - Good. 111 out of 208 reviews" "
Rating 6 - Okay. 27 out of 208 reviews" "
Rating 4 - Poor. 12 out of 208 reviews" "
Rating 2 - Terrible. 4 out of 208 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay
Central location suitable for downtown shopping and within walking distance to the West Lake, breakfast is more geared towards oriental taste. The bathroom in the standard room is a bit tight if you’re if larger size. The staff are keen and helpful. Great green tea leaves in room.
Stayed 2 nights in Mar 2021

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Worth the price
This hotel has to be located in one of the most convenient areas for tourists. Within walking distance from many popular sites. The building itself is quite old and has very thin walls which makes it quite difficult for a good night sleep.
Stayed 2 nights in Dec 2019

10/10 Excellent

WL, Hong Kong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel looked dated but the room was clean and confortable with excellent housekeeping service.
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Stayed 3 nights in Nov 2019

10/10 Excellent

ZanyTraveler, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well appointed hotel with a pleasant staff and a lovely restaurant. Breakfast buffet is very good. About a 10 minutes walk to the nearest subway station and another 5 minutes to the West Lake.
Stayed 3 nights in Oct 2019

10/10 Excellent

Ji

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Chen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
More of an American type hotel with all the amenities. It was very nice and the staff were very helpful. Close to shopping downtown and the lake is within walking distance.
Stayed 2 nights in Jul 2019

8/10 Good

XUE QIONG KAREN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

8/10 Good

Yoke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel
Easy and fast check in. Service good. Just a bit far to walk to west lake
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Kok Weng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with friendly staff.
Superb staff, super helpful and treated with good hospitality. Good location, close to west lake 10-15 minutes walk and close to some outlet shopping area. Recommended for sure. I will stay again at the hotel for sure.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Room is nice, bright and clean. Great to have the air purifier in the room too. But toilet is abit dated and small.
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2019

8/10 Good

Ellie

Liked: Cleanliness, room comfort
吃方便(老娘舅白饭蛮好吃), family mart nearby. 交通方便 around 10min walk to longxiangqiao metro station, also can walk to westlake around 15min. 公交车和地铁很便宜, hotel 叫的租出车比外面的贵。 Beside 华辰 hotel (community) 可以买 bus ticket to airport rmb20 per person.
Stayed 6 nights in Jan 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service
Stayed 7 nights in Dec 2018

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel. Very good location, around 10 min walk to the subway and 12min to the west lake. The breakfast is very good with lots of western food options. The rooms are clean and comfortable, just the air conditioning was a little too hot! The staff can speak English. I highly recommend for foreigners.
Stayed 2 nights in Dec 2018

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location that most taxi drivers know about. Near enough to Hangzhou train station. Clean and comfortable room.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly check-in, room upgrade without asking, information provided. Good size room and amenities.
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Oct 2018

8/10 Good

Kok Kwong, good location, starbuck & subway station is just b

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Bath room is outdated. Lighting is dark and the color temperature of the mirror light is to low.
Stayed 4 nights in Jul 2018