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Crowne Plaza Hotel Shanghai by IHG

4.5 star property
4.5-star luxury hotel near Xujiahui Shopping District

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Photo gallery for Crowne Plaza Hotel Shanghai by IHG

Reception
Exterior
Indoor pool
Down comforters, minibar, in-room safe, desk
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Parking available
  • Housekeeping
  • Room service

Explore the area

Map
400 Pan Yu Road, Shanghai, Shanghai, 200052
  • Former French Concession
    ‪8 min walk‬
  • Xujiahui Shopping District
    ‪16 min walk‬
  • Hengshan Road
    ‪3 min drive‬
  • Shanghai (SHA-Hongqiao Intl.)
    ‪27 min drive‬

Room options

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (Kids Theme)

Standard Room, 2 Single Beds (Kids Theme)

Standard Room, 2 Single Beds (Kids Theme)

  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Club Lounge Access

Standard Room, 1 King Bed, Accessible Bathtub, Club Lounge Access

Standard Room, 1 King Bed, Accessible Bathtub, Club Lounge Access

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Down comforters, minibar, in-room safe, desk

Standard Room

  • 31 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom (Kids Theme)

Suite, 1 Bedroom (Kids Theme)

Suite, 1 Bedroom (Kids Theme)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub, Club Lounge Access

Suite, 1 Bedroom, Accessible Bathtub, Club Lounge Access

Suite, 1 Bedroom, Accessible Bathtub, Club Lounge Access

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Down comforters, minibar, in-room safe, desk

Premium Room

  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room (Upgraded)

Down comforters, minibar, in-room safe, desk

Standard Room (Upgraded)

  • 31 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds, Accessible Bathtub, Club Lounge Access

Down comforters, minibar, in-room safe, desk

Standard Room, 2 Single Beds, Accessible Bathtub, Club Lounge Access

  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

Crowne Plaza Shanghai Nanjing Road by IHG

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (260)
The price is CA $134
per night
CA $156 total
includes taxes & fees
21 Feb - 22 Feb
Crowne Plaza Shanghai Nanjing Road by IHG

About the area

Shanghai

Xuhui stay.Your stay at this Xuhui hotel places you within 2 miles (3 km) of Xujiahui Shopping District and Jing'an Temple. Also, Zhongshan Park is within 2 miles (3 km) and People's Square is within 6 miles (10 km).

What's nearby

  • Xujiahui Shopping District - 16 min walk
  • Jing'an Temple - 3 min drive
  • Zhongshan Park - 4 min drive
  • People's Square - 5 min drive
  • Xintiandi Style Shoppping Centre - 6 min drive

Getting around

  • Jiao Tong University Station - 2 min walk
  • Shanghai South Railway Station - 8 min drive
  • Hongqiao International Airport (SHA) - 27 min drive

Restaurants

  • 星巴克
  • 爱茜茜里意大利手工冰淇淋
  • 赛百味
  • 淡水老街
  • 兴圆苑

About this property

Crowne Plaza Hotel Shanghai by IHG

4.5-star luxury hotel near Xujiahui Shopping District
As a guest of Crowne Plaza Hotel Shanghai by IHG, you'll find an indoor pool, a health club, a hot tub, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center, 12 meeting rooms, and limo/town car service are available. Event space at this hotel measures 18084 square feet (1680 square meters) and includes conference space. A library, a vending machine, and an arcade/game room are also featured at the luxury Crowne Plaza Hotel Shanghai by IHG. Parking is available for a fee.

This 4.5-star Shanghai hotel is smoke free.

  • 465 guestrooms or units
  • 26 levels
  • 18084 sq ft of conference space
  • 1680 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Library
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Crowne Plaza Hotel Shanghai by IHG offers 465 accommodations with minibars and safes. Beds feature down comforters. A pillow menu is available. Satellite television is provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, bathrobes, slippers, and hair dryers.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

Languages

Chinese (Mandarin), Dutch, English, Japanese

Property amenities

Family friendly

  • Arcade/game room
  • Free cribs/infant beds
  • Indoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CNY 20 per night)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: CNY 150 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Arcade/game room
  • Fitness center
  • Indoor pool
  • Sauna
  • Shopping
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Satellite channels
  • TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Free cribs/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Hair dryer
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 230.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 150 per person
  • Self parking fee: CNY 20 per night
  • Rollaway bed fee: CNY 230.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Crowne Plaza Hotel Shanghai
Crowne Plaza Shanghai
Shanghai Crowne Plaza Hotel
Crowne Plaza Shanghai Hotel Shanghai
Shanghai Crowne Plaza
Crowne Plaza Hotel Shanghai
Crowne Plaza Shanghai
Hotel Crowne Plaza Hotel Shanghai Shanghai
Shanghai Crowne Plaza Hotel Shanghai Hotel
Hotel Crowne Plaza Hotel Shanghai
Crowne Plaza Hotel Shanghai Shanghai
Crowne Plaza Hotel
Crowne Plaza

Crowne Plaza Hotel Shanghai by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 84 out of 222 reviews
Rating 8 - Good. 88 out of 222 reviews
Rating 6 - Okay. 36 out of 222 reviews
Rating 4 - Poor. 12 out of 222 reviews
Rating 2 - Terrible. 2 out of 222 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dawei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaning ladies did a great job in cleaning my room
Stayed 13 nights in Oct 2024

8/10 Good

Yan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is great, little far from subway station.
Stayed 2 nights in Oct 2024

8/10 Good

Zahra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Sep 2024

10/10 Excellent

Yongjian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Leyi

Liked: Cleanliness, staff & service, amenities
The facility is old. I experienced a water leak and had to move to a different room during the night!
Stayed 13 nights in May 2024

8/10 Good

acacia

Travelled with family
Liked: Cleanliness, staff & service
Overall good location
Stayed 1 night in Dec 2023

10/10 Excellent

D. Michael, Palm Springs

Stayed 3 nights in Jan 2024

10/10 Excellent

Yongjian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We have been staying in this hotel for couple of times now. We like the friendly staff and breakfast buffet. They are removating this hotel stay rooms. The room is clean and the inside is new. This is very close to American IHG hotel standard. The only place I would like to ask that this hotel has access to American sites like Google or YouTube. It is very difficult for us to use the internet without Google access.
Stayed 3 nights in Nov 2023

10/10 Excellent

Ran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in an excellent location, lots of good restaurant and shops
Stayed 1 night in Nov 2023

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, good location, close to the metro. Fantastic buffet breakfast
Stayed 1 night in Nov 2023

8/10 Good

XIMENG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in the center of Shanghai with 2 subway lines within walking distance and many restaurants, coffee shops, and convenient stores. It’s next to a movie theatre, people can easily enjoy the latest movies.
Stayed 20 nights in Oct 2023

8/10 Good

Leyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near my parents house
Stayed 14 nights in Oct 2023

10/10 Excellent

fang, San Gabriel

Business traveller
Great location, great service
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Location
The hotel is in a convenient location and about 10 minutes easy walk to a subway station. The lounge on the main floor was excellent. The business lounge was nice to but lacked atmosphere. Background music would have been nice.
Stayed 3 nights in Sep 2023

8/10 Good

Qian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

David

Stayed 1 night in Jul 2023

6/10 Okay

Chris

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
my biggest issue is with the Wi-Fi. so poor. it is not possible t maintain any work on this
Stayed 12 nights in Jun 2023

4/10 Poor

Laura

Stayed 1 night in Jan 2023

10/10 Excellent

Regina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Xinxin

Stayed 3 nights in Apr 2021

8/10 Good

jianjun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

BENJAMIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous service
Cozy and spacious room with the movie decoration. Only 5 mins walk to the subway station line 10/11. Receptionist and concierge were friendly and willing to help. Thank you for the great service!
Stayed 5 nights in Dec 2019

6/10 Okay

Verified traveller

Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 5 nights in Nov 2019

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best real Shanghai neighborhood - love it for biz
I look forward to staying at this hotel every Fall. From the front desk service to the discreet and kind cleaning staff, this is my choice for Shanghai. There is Yunnan, sushi, Beijing hot pot and great quality massage right on Panyu Road.
Stayed 3 nights in Oct 2019