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Grand Hyatt Shanghai

5.0 star property
5-star luxury hotel near The Bund, connected to a shopping center

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Photo gallery for Grand Hyatt Shanghai

Exterior
Serves lunch and dinner
Premium bedding, down comforters, minibar, desk
Indoor pool
Premium bedding, down comforters, minibar, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Parking included
  • Air conditioning

Explore the area

Map
88 Century Avenue, Pudong New Area, Shanghai, Shanghai, 200121
  • Shanghai Tower
    ‪12 min walk‬
  • Oriental Pearl Tower
    ‪13 min walk‬
  • The Bund
    ‪17 min walk‬
  • Shanghai (SHA-Hongqiao Intl.)
    ‪38 min drive‬

Room options

View all photos for Club Room, 1 King Bed

Premium bedding, down comforters, minibar, desk

Club Room, 1 King Bed

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Deluxe)

Premium bedding, down comforters, minibar, desk

Club Room, 1 King Bed (Deluxe)

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 Queen Bed

Premium bedding, down comforters, minibar, desk

Club Room, 1 Queen Bed

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 1 King Bed, River View (Deluxe)

Premium bedding, down comforters, minibar, desk

Club Room, 1 King Bed, River View (Deluxe)

  • 42 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, River View

Premium bedding, down comforters, minibar, desk

Room, 2 Single Beds, River View

  • 42 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed

Premium bedding, down comforters, minibar, desk

Room, 1 Queen Bed

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, River View

Premium bedding, down comforters, minibar, desk

Room, 1 King Bed, River View

  • 42 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Premium bedding, down comforters, minibar, desk

Room, 2 Single Beds

  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 2 Single Beds

Premium bedding, down comforters, minibar, desk

Club Room, 2 Single Beds

  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Suite, 1 King Bed

Premium bedding, down comforters, minibar, desk

Grand Suite, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, minibar, desk

Room, 1 King Bed

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, River View

Premium bedding, down comforters, minibar, desk

Club Room, 1 King Bed, River View

  • 40 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 Queen Bed, River View

Premium bedding, down comforters, minibar, desk

Club Room, 1 Queen Bed, River View

  • 40 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, River View

Premium bedding, down comforters, minibar, desk

Room, 1 Queen Bed, River View

  • 40 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Suite, 1 King Bed, City View

Premium bedding, down comforters, minibar, desk

Grand Suite, 1 King Bed, City View

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Business Twin Room, 2 Double Beds, City View

Premium bedding, down comforters, minibar, desk

Business Twin Room, 2 Double Beds, City View

  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite (Diplomat)

Suite (Diplomat) | Living room

Suite (Diplomat)

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 54 reviews
The price is CA $238
CA $278 total
includes taxes & fees
Apr 13 - Apr 14
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About the area

Shanghai

City center retreat .Within a 15-minute walk of this Downtown Shanghai hotel, you'll find Shanghai Tower and Oriental Pearl Tower. The Bund and Nanjing Road Shopping District are also within 2 miles (3 km).

What's nearby

  • Shanghai Tower - 12 min walk - 1.0 km
  • Oriental Pearl Tower - 13 min walk - 1.2 km
  • The Bund - 17 min walk - 1.4 km
  • Yu Garden - 5 min drive - 4.0 km
  • Nanjing Road Shopping District - 5 min drive - 3.9 km

Getting around

  • Lujiazui Station - 9 min walk
  • Shanghai South Railway Station - 15 min drive
  • Hongqiao International Airport (SHA) - 38 min drive

Restaurants

  • ‪Din Tai Fung - ‬2 min walk
  • ‪City Bull by Julie's - ‬4 min walk
  • ‪Jean-Paul Hevin Chocolatier - ‬3 min walk
  • ‪品面 - ‬3 min walk
  • ‪東京カレー - ‬4 min walk

About this property

Grand Hyatt Shanghai

5-star luxury hotel near The Bund, connected to a shopping center
As a guest of Grand Hyatt Shanghai, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 30139 square feet (2800 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the luxury Grand Hyatt Shanghai. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Shanghai hotel.

  • 548 guestrooms or units
  • 88 levels
  • Meeting rooms
  • 30139 sq ft of conference space
  • 2800 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Grand Hyatt Shanghai offers 548 shared accommodations with fireplaces and minibars. Beds feature down comforters and premium bedding. Premium cable television is provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and hair dryers.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Similar properties

Exterior

Pudong Shangri-La, Shanghai

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
4.5 out of 5, Wonderful, 848 reviews
The price is CA $164
CA $192 total
includes taxes & fees
Apr 20 - Apr 21
Pudong Shangri-La, Shanghai

Property amenities

Family friendly

  • Dining table
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 258 for adults and CNY 128 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchairs on site

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fireplace
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Shared accommodations
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Hyatt Shanghai

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 408.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 258 for adults and CNY 128 for children
  • Airport shuttle fee: CNY 650 per vehicle (roundtrip)
  • Rollaway bed fee: CNY 408.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Grand Hyatt Shanghai
Grand Hyatt Shanghai Hotel
Hyatt Shanghai Grand
Shanghai Grand Hyatt
Grand Hyatt Shanghai Hotel Shanghai
Hyatt Shanghai
Shanghai Hyatt
Grand Hyatt Shanghai Hotel
Grand Hyatt Shanghai Shanghai
Grand Hyatt Shanghai Hotel Shanghai

Grand Hyatt Shanghai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 627 out of 1002 reviews
Rating 8 - Good. 250 out of 1002 reviews
Rating 6 - Okay. 76 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 17 out of 1002 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Malvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Frank, Santa Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Yuening Renee

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at grand Hyatt every time in Shanghai. Immaculate room with wonderful view.

10/10 Excellent

Francis

Stayed 3 nights in Dec 2024

10/10 Excellent

Xin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, but the inside is a little antique
Stayed 1 night in Dec 2024

10/10 Excellent

Yun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and the staffs are very kind and helpful. Highly recommended.
Stayed 1 night in Dec 2024

6/10 Okay

Glen

Liked: Staff & service
The location and view are amazing. Worth it for the experience. The gym is a little dated, definitely needs updating from the mid 2000s vibe. Breakfast buffet on Sunday was a big disappointment. Dirty tables, not enough staff, not enough food for the crowd. Cloud 9 bar is cool, but slow service and limited menu. Typical post-pandemic Chinese hotel lack of English skills throughout.
Stayed 2 nights in Nov 2024

10/10 Excellent

Renato, Errington

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay! Incredible hotel. I was very happy with location and view.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ari

Stayed 2 nights in Nov 2024

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Likun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location and has the million dollar view of Bund. However, it's not a location for people to walk around.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Stayed 7 nights in Oct 2024

10/10 Excellent

Claudio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Geisy

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
We traveled with our 10 year old son, and a couple friends of us. We booked a Suite, and our friends stayed a Suite too. This hotel was very beautiful and clean. We booked a suite for us and another for our friends. However, the food that was included at the lounge was very disappointing. Their food selection was very poor, compared to other hotels that we experienced in this trip, like the Park Hyatt in Seoul, the Grand Hyatt in Hong Kong, the Shangri-la in Guilin, and the Intercontinental in Beijing. We were surprised that such a large hotel with that amazing location, was not better. Though, this gave us the opportunity to go outside to the mall next to the hotel, and there we experienced such incredible foods from China and Japan, full of amazing flavors... that was an unforgettable food tasting experience.

10/10 Excellent

Xiaolei, mcean

Stayed 1 night in Sep 2024

10/10 Excellent

ng

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Given room at Level 70, view was fantastic. Within walking distance to IFC & 正大。 Breakfast buffet Average.
Stayed 3 nights in Oct 2024

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
78th floor room an awesome experience. Thanks also for the early check-in
Stayed 1 night in Sep 2024

10/10 Excellent

Ian

Stayed 1 night in Sep 2024

8/10 Good

Wei, N Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Miguel

Stayed 3 nights in Aug 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

OMAR

Liked: Cleanliness, property conditions & facilities
I like the area of hotel and the staffs
Stayed 2 nights in Aug 2024

10/10 Excellent

Charlie, Muang Bang Phli

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location offers very scenic views of the Bund, especially revered at nighttime. The connivence of close proximity to Shanghai Metro Lines 2 & 14 allows for effortless transport across the Huangpu River to many different scenic locations, like the Bund, Yuyuan Old Street and Shanghai Disneyland within minutes. Additionally, Line 2 transports directly to the airport with availability to shorten transit time by taking the Maglev as an alternative.
Stayed 3 nights in Aug 2024