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Grand Kempinski Hotel Shanghai

5.0 star property
5-star luxury hotel near The Bund, connected to a shopping center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Kempinski Hotel Shanghai

View from room
Executive lounge
Indoor pool, sun loungers
View from room
Executive Suite

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Parking included
  • Spa
  • 24/7 front desk

Explore the area

Map
1288 Lujiazui Ring Road, Shanghai, Shanghai, 200120
  • IFC Mall
    11 min walk
  • Tavola
    5 min walk
  • South Pudong Road Station
    6 min walk
  • Shanghai (PVG-Pudong Intl.)
    43 min drive

Room options

View all photos for Grand Skyline View King Room

Grand Skyline View King Room | City view

Grand Skyline View King Room

  • 56 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Skyline Suite

Skyline Suite | City view

Skyline Suite

  • 102 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Club Skyline View King Room

Grand Club Skyline View King Room | City view

Grand Club Skyline View King Room

  • 56 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Bund View Twin Room

Deluxe Bund View Twin Room | Lake view

Deluxe Bund View Twin Room

  • 43 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Skyline View Twin Room

City view

Grand Skyline View Twin Room

  • 56 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Skyline View Twin Room

Club Skyline View Twin Room | City view

Club Skyline View Twin Room

  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Bund View Twin Room

Club Bund View Twin Room | Lake view

Club Bund View Twin Room

  • 43 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Club Skyline View Twin Room

City view

Grand Club Skyline View Twin Room

  • 56 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Bund View King Room

Deluxe Bund View King Room | Lake view

Deluxe Bund View King Room

  • 43 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Skyline View Twin Room

Premier Skyline View Twin Room | City view

Premier Skyline View Twin Room

  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Skyline View King Room

Club Skyline View King Room | City view

Club Skyline View King Room

  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Bund View King Room

Club Bund View King Room | Lake view

Club Bund View King Room

  • 43 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | City view

Executive Suite

  • 85 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Diplomatic Suite

Diplomatic Suite | Lake view

Diplomatic Suite

  • 104 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Skyline View King Room

Premier Skyline View King Room | City view

Premier Skyline View King Room

  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Bund View King Room

Grand Bund View King Room | Lake view

Grand Bund View King Room

  • 56 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

About the area

Shanghai

City center retreat .Within a 10-minute walk of this Downtown Shanghai hotel, you'll find Lujiazui Central Greenland and Huangpu River. IFC Mall and Oriental Pearl Tower are also within half a mile (1 km).

What's nearby

  • Oriental Pearl Tower - 11 min walk
  • Shanghai Tower - 16 min walk
  • The Bund - 18 min walk
  • Yu Garden - 6 min drive
  • Nanjing Road Shopping District - 6 min drive

Getting around

  • South Pudong Road Station - 6 min walk
  • Shanghai South Railway Station - 15 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 43 min drive

Restaurants

  • ‪Tavola - ‬5 min walk
  • ‪顺峰 - ‬5 min walk
  • ‪中融碧玉蓝天大厦 - ‬5 min walk
  • ‪Fifty 8° Grill - ‬6 min walk
  • ‪晶采轩 - ‬4 min walk

About this property

Grand Kempinski Hotel Shanghai

5-star luxury hotel near The Bund, connected to a shopping center
Grand Kempinski Hotel Shanghai offers its guests a full-service spa, an indoor pool, and a health club. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

A business center, meeting rooms, and limo/town car service are available. A spa tub, a sauna, and spa services are also featured at the luxury Grand Kempinski Hotel Shanghai. Free self parking is available.

This Art Deco Shanghai hotel is smoke free.

  • 1 building
  • 686 guestrooms or units
  • 30 levels
  • 4 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 2009
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
Grand Kempinski Hotel Shanghai offers 686 air-conditioned accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature down comforters. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Yhi Spa has 3 treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Spanish

Property amenities

Family friendly

  • Children's toys
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 208 for adults and CNY 104 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Designer stores
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • Elevator

Room amenities

Entertainment

  • 42-inch LCD TV
  • iPod dock
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Eco-friendly cleaning products used
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee: 100-percent of room rate for check-in between noon and 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Renovations and closures

The following facilities or services will be unavailable from January 6 2025 to January 17 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Kempinski Hotel Shanghai

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 350 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 208 for adults and CNY 104 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: 100-percent of room rate for check-in between noon and 6:00 PM
  • Rollaway bed fee: CNY 350 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

A swimming cap is mandatory in the swimming pool.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Grand Kempinski
Grand Kempinski Hotel
Grand Kempinski Hotel Shanghai
Grand Kempinski Shanghai
Shanghai Grand Kempinski
Gran Melia Shanghai Hotel Shanghai
Kempinski Shanghai Shanghai
Grand Kempinski Hotel Shanghai Hotel
Grand Kempinski Hotel Shanghai Shanghai
Grand Kempinski Hotel Shanghai Hotel Shanghai

Grand Kempinski Hotel Shanghai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 637 out of 1000 reviews" "
Rating 8 - Good. 252 out of 1000 reviews" "
Rating 6 - Okay. 64 out of 1000 reviews" "
Rating 4 - Poor. 31 out of 1000 reviews" "
Rating 2 - Terrible. 16 out of 1000 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Abbas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Respectful staff, helpful people,very professional…
Stayed 4 nights in Sep 2024

6/10 Okay

davidson

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Jilbert, La Crescenta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been staying in this property for 10 years on every visit to Shanghai. By far the best service
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good location and nice property
Would have loved a room with Pearl tower river that we didn't get :( We had a river view room though. Breakfast spread was very nice. Room service was fast.
Stayed 2 nights in Aug 2024

8/10 Good

kiattichai

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility looks old and hasn't been renovated.
Stayed 3 nights in Aug 2024

4/10 Poor

Pavel, Sunny Isles Beach

Stayed 1 night in Aug 2024

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great and couldn't help you enough, room was spacious and comfortable, and hotel was in close proximity to anything or anywhere I needed to go. Only annoying thing was that there was only 2 of 50 channels that catered for English speaking countries.
Stayed 3 nights in Aug 2024

6/10 Okay

Ling Feng

Liked: Cleanliness, staff & service
None
Stayed 2 nights in Aug 2024

4/10 Poor

Julia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Overall this hotel which the only hotel I always stay when visiting Shanghai is excellent except my last visit on the 04th of August. I put my AirPods on the side table and when the female cleaner finished cleaning up, it wasn’t there anymore and the hotel insisted the cleaner didn’t take it. I checked my Find My Device and the location is somewhere unknown to me on that certain street. My fault should not have left valuable item like this.
Stayed 1 night in Aug 2024

10/10 Excellent

Laurizaida Soares

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the hotel. It's very clean and has a classy atmosphere. The Pearl Tower is just a 5-minute walk away, and the Shanghai Aquarium is only 2 minutes away. The staff are extremely helpful and polite.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodation, situated close to a lot of anemeties.
Stayed 1 night in Jul 2024

10/10 Excellent

Kangning

Stayed 1 night in Jul 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property with lovely staff ! hope to return again soon
Stayed 2 nights in Jul 2024

10/10 Excellent

HI ALLIANCE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
All perfect
Stayed 6 nights in Jul 2024

10/10 Excellent

Lijun

Stayed 1 night in Jul 2024

4/10 Poor

Yiming

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old and broken room system
Stayed 2 nights in Jul 2024

2/10 Terrible

Tony

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Bad Service of a 5 Star hotel
Random lady stand at lift lobby at 1.30am asking me want service. When i report to front desk, they dont seem to be apologetic. Stayed 2 night, first night my room air con not working, sweating whole night while sleeping. Report the next day and the technician confirmed air con malfunction and change my room, again not apologetic at all for causing inconveniences to me.
Stayed 2 nights in Jul 2024

10/10 Excellent

Shree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room are spacious and bund view is great
Stayed 2 nights in Jul 2024

10/10 Excellent

Antoine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

4/10 Poor

seyed hani elamahdi mortazavi

Business traveller, Travelled with partner
Disliked: Staff & service
it was average
Stayed 4 nights in Jul 2024

6/10 Okay

Chelsa

Liked: Cleanliness, room comfort
Disliked: Staff & service
3 star
First impression of this hotel: Failed. The check in staff is absolutely not friendly not all. You won’t feel like you are welcome at all. The security staff is much friendlier. The room is quite old looking. They need to renovate the hotel. Location: Around 10 plus mins to the train station. There’s not much food option available here.
Stayed 4 nights in Jun 2024

10/10 Excellent

Neil

Stayed 3 nights in Jun 2024

6/10 Okay

Steve

Business traveller
Liked: Staff & service
Great location but the propert is showing it’s age and could use some repairs
Stayed 1 night in Jun 2024

10/10 Excellent

Joseph

Stayed 2 nights in Jun 2024