4/10 Poor
Geoffrey
18 Oct 2023
Disliked: Staff & service, amenities, property conditions & facilities
The hotel portrays a good looking freshly painted property, the reality is the the paint work is covering up many poorly finished features! The entry into the hotel has bare floor boards that need better finishing. In our two room booking there was not a wardrobe just the cheapest hangers hanging of coat hook rails. The biggest room our bedroom was approximately 8’ x 11 feet.we could barely get around the room without getting in each others way! The electric water heater that was inside the shower enclosure was poor hot water out of the base of the unit and did not look safe. We also had no heater in either room on the first night! It was miserable getting up the following morning as the temperate plunged! After our first night there we talked to the front desk. He said they would look into these matters. The heating was corrected by turning on the power to the two wall heaters and supplying one remote to adjust them. That certainly helped and should have been ready for our first day there! The water heater had a note on it saying out of service use shower in other bedroom! When I talked to the front desk they said it was not safe as the water was leak from inside the unit. really 240volt this is horrendous! So we had to share air sons shower. This is one the worst hotel we have stayed in. The breakfast offerings were actually very good and we had no complaints as the choices were vast from cereals fruit to cooked full breakfast! we can only comment on rooms 10 & 11!
Geoffrey
Stayed 2 nights in Oct 2023