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Comfort Inn

2.5 star property
Enjoy free breakfast at this Shelby hotel

Choose dates to view prices

Photo gallery for Comfort Inn

Lobby
Lobby
Seasonal outdoor pool, pool umbrellas, sun loungers
Room, 2 Queen Beds, Non Smoking
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
2012 E Marion St, Shelby, NC, 28150
  • Don Gibson Theater
    ‪6 min drive‬
  • Shelby City Park
    ‪8 min drive‬
  • Catawba Two Kings Casino
    ‪12 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪39 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard King Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Shelby

In shopping district.You'll be within 3 miles (5 km) of Moss Lake and 6 miles (10 km) of Don Gibson Theater with a stay here. Cleveland County Arts Council and Olde Tyme Courtsquare Opry are also within 6 miles (10 km).

What's nearby

  • Don Gibson Theater - 6 min drive - 7.1 km
  • Earl Scruggs Center - 7 min drive - 7.6 km
  • Atrium Health Cleveland - 8 min drive - 8.6 km
  • Shelby City Park - 8 min drive - 9.5 km
  • Catawba Two Kings Casino - 12 min drive - 14.9 km

Getting around

  • Gastonia Station - 23 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 39 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Waffle House - ‬2 min drive
  • ‪McDonald's - ‬9 min walk
  • ‪Subway - ‬5 min drive

About this property

Comfort Inn

Enjoy free breakfast at this Shelby hotel
Comfort Inn offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Comfort Inn. Self parking is free. A complete renovation of Comfort Inn was completed in May 2019.

This Shelby hotel is smoke free.

  • 1 building
  • 76 guestrooms or units
  • 2 levels
  • Built in 1989
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
Comfort Inn offers 76 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

Similar properties

Lobby

Country Inn & Suites by Radisson, Shelby, NC

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, 805 reviews
The price is CA $133
CA $149 total
includes taxes & fees
20 Apr - 21 Apr
Country Inn & Suites by Radisson, Shelby, NC

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel Shelby
Comfort Inn Shelby
Comfort Shelby
Comfort Inn Hotel
Comfort Inn Shelby
Comfort Inn Hotel Shelby

Comfort Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 298 out of 619 reviews
Rating 8 - Good. 208 out of 619 reviews
Rating 6 - Okay. 61 out of 619 reviews
Rating 4 - Poor. 22 out of 619 reviews
Rating 2 - Terrible. 30 out of 619 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia, Chesapeake

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and helpful staff
Stayed 1 night in Dec 2024

10/10 Excellent

MARY

Liked: Cleanliness, staff & service, property conditions & facilities
The location
Stayed 1 night in Dec 2024

2/10 Terrible

Timothy

Disliked: Cleanliness, amenities, property conditions & facilities
I didn't even stay i accidentally went to the wrong hotel and checked in. Now i cant get my money back, poor customer service.
Stayed 1 night in Dec 2024

10/10 Excellent

Natassia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Funso

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Dec 2024

8/10 Good

Rob

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Jeremy

Stayed 2 nights in Nov 2024

10/10 Excellent

Alisha

Stayed 2 nights in Oct 2024

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Nina

Stayed 1 night in Oct 2024

2/10 Terrible

Jonathan

I didnt get a room there they were over booked and i require a full refund by tomorrow at noon
Stayed 3 nights in Nov 2024

2/10 Terrible

dave

Reserved a 2 queen bed room I was told it was not available.I was also told that even though you reserve a room and pay in advance there is no guarantee the room you reserve will be available when you arrive.still waiting for a call from the manager
Stayed 1 night in Nov 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My father and i stayed there for the first time. Check in was easy and fast. Room was great. Waffle maker was fun and breakfast was delicious. Staff was more than friendly and helpful. Will definately stay there next year. Thank you.
Stayed 2 nights in Nov 2024

8/10 Good

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient place to stay because it was close to downtown and affordable, plus the mall is close by.
Stayed 1 night in Nov 2024

10/10 Excellent

Rebecca

Business traveller
Liked: Staff & service, amenities
👍
Stayed 1 night in Nov 2024

10/10 Excellent

amanda

Travelled with family
Liked: Staff & service, room comfort
Room was comfortable everything worked great. Bathroom needs some updates though. Pool was unusable!
Stayed 3 nights in Oct 2024

10/10 Excellent

Sherita

Stayed 1 night in Oct 2024

8/10 Good

Steven

Liked: Property conditions & facilities
Stayed there multiple times over the last year. Staff and Managers were all very helpful. Room 130 needs some repairs and updating of furniture and bathroom sink etc. Ice maker unreliable and not convenient unless you are located on the west end of the hall . Breakfast buffet is just “ok” . Attendant very helpful !
Stayed 2 nights in Oct 2024

6/10 Okay

Sandi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old hotel
The room was dingy looking, the woman at the front was very kind and even let me switch rooms.
Stayed 1 night in Oct 2024

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet. Nice staff. Quick check in.
Stayed 1 night in Oct 2024

2/10 Terrible

Carolyn

Smoking pot in end of hallway one room wasn’t clean so we couldn’t even stay and we had four rooms. Only one man there to check in and he would have had to clean room. Said had to call manager about room with pot in it overflowing to hallway and another ladies room. Very disappointed and had to drive to our grandsons house for all 10 of us to sleep would never stay at comfort inns again.
Stayed 1 night in Oct 2024

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good, except for the bathroom-need an update, especially the bathtub
Stayed 1 night in Oct 2024

8/10 Good

gordon

Y
Stayed 1 night in Oct 2024

6/10 Okay

Amy

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Will not stay again
Reception was friendly. However the rooms are in dire need of updating. One of the beds did not have clean sheets. The shower rod was broken so the curtain would not stay closed.
Stayed 4 nights in Oct 2024