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Comfort Inn

2.5 star property
Enjoy free breakfast at this Shelby hotel

Choose dates to view prices

Photo gallery for Comfort Inn

Lobby
Lobby
Seasonal outdoor pool, pool umbrellas, sun loungers
Lobby
Room, 2 Queen Beds, Non Smoking

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Breakfast included
  • Air conditioning

Explore the area

Map
2012 E Marion St, Shelby, NC, 28150
  • Don Gibson Theater
    ‪6 min drive‬
  • Earl Scruggs Center
    ‪7 min drive‬
  • Catawba Two Kings Casino
    ‪12 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪39 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard King Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

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Country Inn & Suites by Radisson, Shelby, NC

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, (797)
The price is CA $171
per night
CA $192 total
includes taxes & fees
25 Mar - 26 Mar
Country Inn & Suites by Radisson, Shelby, NC

About the area

Shelby

In shopping district.You'll be within 3 miles (5 km) of Moss Lake and 6 miles (10 km) of Don Gibson Theater with a stay here. Cleveland County Arts Council and Olde Tyme Courtsquare Opry are also within 6 miles (10 km).

What's nearby

  • Don Gibson Theater - 6 min drive - 7.1 km
  • Earl Scruggs Center - 7 min drive - 7.6 km
  • Atrium Health Cleveland - 8 min drive - 8.6 km
  • Shelby City Park - 8 min drive - 9.5 km
  • Catawba Two Kings Casino - 12 min drive - 14.9 km

Getting around

  • Gastonia Station - 23 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 39 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Waffle House - ‬2 min drive
  • ‪McDonald's - ‬9 min walk
  • ‪Subway - ‬5 min drive

About this property

Comfort Inn

Enjoy free breakfast at this Shelby hotel
Comfort Inn offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Comfort Inn. Self parking is free. A complete renovation of Comfort Inn was completed in May 2019.

This Shelby hotel is smoke free.

  • 1 building
  • 76 guestrooms or units
  • 2 levels
  • Built in 1989
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
Comfort Inn offers 76 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Laundry facilities
  • Microwave
  • Refrigerator
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:30 AM
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel Shelby
Comfort Inn Shelby
Comfort Shelby
Comfort Inn Hotel
Comfort Inn Shelby
Comfort Inn Hotel Shelby

Comfort Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 293 out of 611 reviews
Rating 8 - Good. 208 out of 611 reviews
Rating 6 - Okay. 60 out of 611 reviews
Rating 4 - Poor. 21 out of 611 reviews
Rating 2 - Terrible. 29 out of 611 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Jeremy

Stayed 2 nights in Nov 2024

10/10 Excellent

Alisha

Stayed 2 nights in Oct 2024

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Nina

Stayed 1 night in Oct 2024

2/10 Terrible

Jonathan

I didnt get a room there they were over booked and i require a full refund by tomorrow at noon
Stayed 3 nights in Nov 2024

2/10 Terrible

dave

Reserved a 2 queen bed room I was told it was not available.I was also told that even though you reserve a room and pay in advance there is no guarantee the room you reserve will be available when you arrive.still waiting for a call from the manager
Stayed 1 night in Nov 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My father and i stayed there for the first time. Check in was easy and fast. Room was great. Waffle maker was fun and breakfast was delicious. Staff was more than friendly and helpful. Will definately stay there next year. Thank you.
Stayed 2 nights in Nov 2024

8/10 Good

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient place to stay because it was close to downtown and affordable, plus the mall is close by.
Stayed 1 night in Nov 2024

10/10 Excellent

Rebecca

Business traveller
Liked: Staff & service, amenities
👍
Stayed 1 night in Nov 2024

10/10 Excellent

amanda

Travelled with family
Liked: Staff & service, room comfort
Room was comfortable everything worked great. Bathroom needs some updates though. Pool was unusable!
Stayed 3 nights in Oct 2024

10/10 Excellent

Sherita

Stayed 1 night in Oct 2024

8/10 Good

Steven

Liked: Property conditions & facilities
Stayed there multiple times over the last year. Staff and Managers were all very helpful. Room 130 needs some repairs and updating of furniture and bathroom sink etc. Ice maker unreliable and not convenient unless you are located on the west end of the hall . Breakfast buffet is just “ok” . Attendant very helpful !
Stayed 2 nights in Oct 2024

6/10 Okay

Sandi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old hotel
The room was dingy looking, the woman at the front was very kind and even let me switch rooms.
Stayed 1 night in Oct 2024

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet. Nice staff. Quick check in.
Stayed 1 night in Oct 2024

2/10 Terrible

Carolyn

Smoking pot in end of hallway one room wasn’t clean so we couldn’t even stay and we had four rooms. Only one man there to check in and he would have had to clean room. Said had to call manager about room with pot in it overflowing to hallway and another ladies room. Very disappointed and had to drive to our grandsons house for all 10 of us to sleep would never stay at comfort inns again.
Stayed 1 night in Oct 2024

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good, except for the bathroom-need an update, especially the bathtub
Stayed 1 night in Oct 2024

8/10 Good

gordon

Y
Stayed 1 night in Oct 2024

6/10 Okay

Amy

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Will not stay again
Reception was friendly. However the rooms are in dire need of updating. One of the beds did not have clean sheets. The shower rod was broken so the curtain would not stay closed.
Stayed 4 nights in Oct 2024

8/10 Good

Katie Beth

Stayed 1 night in Sep 2024

10/10 Excellent

ANGELA-WITHROW

Stayed 2 nights in Oct 2024

2/10 Terrible

Jerry T

Stayed 1 night in Oct 2024

4/10 Poor

JAVONTE

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First room I was put in the toilet wasn’t functioning properly. Got put in another room immediately after bringing it up to front desk. Moldy bathroom in the crevices of tub and ceiling of both rooms so I guess they are all like that. Breakfast was ok, you can make your own Belgian waffles that was the highlight. The juices from the machine are watered down and was told there really wasn’t anything that could be done about that. Overall I felt uneasy, but it was all I could manage to pay for at the time. At night time there are tons of work trucks and men hanging around outside. While they weren’t offensive at all it made me a bit uncomfortable. The remote was dirty but the grand finale was that after 3 nights, in the am of my last day I saw something crawling near my head on the pillow. It was a bed bug! I was absolutely disgusted and grossed out. I noticed blood on my finger so it definitely bit me. I went to the front desk immediately and asked for bags to bag up my belongings. They did provide that and tried to inform me that they were not aware of an infestation issue and that they would shut down the room and have it exterminated. The front office manager Lanisha said they would refund one day of my stay and while I do appreciate the gesture I just don’t feel it’s completely appropriate because now I have this looming fear of bringing these bugs into my home and no access to using these items in the meantime.
Stayed 3 nights in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Alejandra

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I liked that it was right off the main road and had a waffle maker. The hotel room was yuck. It smelled bad like mildew/moldy mixed with cigarette smoke. There was mold in the bathroom and the wall A/C unit couldn’t be adjusted or turned off. So rundown with wall paper coming off, damages everywhere, needs total revamp.
Stayed 1 night in Sep 2024