See all properties

Crowne Plaza Shenzhen Futian, an IHG Hotel

4.5 star property
4.5-star luxury hotel near Coco Park Shopping Center, connected to a rail/subway station

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Shenzhen Futian, an IHG Hotel

Front of property
Exterior
Premium bedding, down comforters, minibar, in-room safe
Lobby
Premium bedding, down comforters, minibar, in-room safe

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Parking included
    Parking included
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
Fuhua 1st Road, Futian CBD, Shenzhen, Guangdong, 518048
  • Coco Park Shopping Center
    17 min walk
  • Shenzhen City Hall
    18 min walk
  • Shenzhen Civic Center
    18 min walk
  • Shenzhen (SZX-Shenzhen Intl.)
    35 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, down comforters, minibar, in-room safe

Standard Room, 1 King Bed, Accessible

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Upgrade Premium Room

Premium bedding, down comforters, minibar, in-room safe

Upgrade Premium Room

  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Business Lounge Access

Standard Room, 1 King Bed, Club Lounge Access

Standard Room, 1 King Bed, Business Lounge Access

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Business Lounge Access

Premium bedding, down comforters, minibar, in-room safe

Premium Room, 1 King Bed, Business Lounge Access

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, down comforters, minibar, in-room safe

Standard Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for 2 Twin Beds Premium Room

2 Twin Beds Premium Room

2 Twin Beds Premium Room

  • 38 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for 2 Twin Beds Standard High Floor

Premium bedding, down comforters, minibar, in-room safe

2 Twin Beds Standard High Floor

  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for 2 Twin Beds Standard

Premium bedding, down comforters, minibar, in-room safe

2 Twin Beds Standard

  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for 1 King Bed Standard High Floor

Premium bedding, down comforters, minibar, in-room safe

1 King Bed Standard High Floor

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Standard

Premium bedding, down comforters, minibar, in-room safe

1 King Bed Standard

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds, Business Lounge Access, City View

Premium bedding, down comforters, minibar, in-room safe

Premium Room, 2 Single Beds, Business Lounge Access, City View

  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Business Lounge Access

Room amenity

Suite, 1 Bedroom, Business Lounge Access

  • 91 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, City View

Premium bedding, down comforters, minibar, in-room safe

Suite, 1 Bedroom, City View

  • 72 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Business Lounge Access, City View

Premium bedding, down comforters, minibar, in-room safe

Premium Room, 1 King Bed, Business Lounge Access, City View

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Premium Room

Premium bedding, down comforters, minibar, in-room safe

1 King Bed Premium Room

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room (Upgraded)

Premium bedding, down comforters, minibar, in-room safe

Standard Room (Upgraded)

  • City view
  • Sleeps 3
  • 1 Twin Bed

Similar properties

Exterior

Holiday Inn Express Shenzhen Futian Center, an IHG Hotel

Breakfast included
Parking included
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (116)
The price is CA $109
per night
CA $127 total
includes taxes & fees
8 Dec - 9 Dec
Holiday Inn Express Shenzhen Futian Center, an IHG Hotel

About the area

Shenzhen

City center stay.Your stay at this Futian hotel places you within 2 miles (3 km) of Coco Park Shopping Center and Shenzhen Convention and Exhibition Center. Also, Huaqiangbei is within 3 miles (5 km) and Window of the World is within 6 miles (10 km).

What's nearby

  • Coco Park Shopping Center - 17 min walk - 1.4 km
  • Huaqiangbei - 3 min drive - 2.8 km
  • Shenzhen Convention and Exhibition Center - 4 min drive - 3.4 km
  • Huanggang Border Crossing - 5 min drive - 5.2 km
  • Window of the World - 8 min drive - 9.9 km

Getting around

  • Hong Kong Lok Ma Chau Station - 5 min drive
  • Shopping Park Station - 5 min walk
  • Shenzhen Intl. Airport (SZX) - 35 min drive

Restaurants

  • ‪知本味 - ‬3 min walk
  • ‪子都概念川菜 - ‬2 min walk
  • ‪海苑酒家 - ‬3 min walk
  • ‪雅舍私房菜 - ‬3 min walk
  • ‪小辣椒 - ‬2 min walk

About this property

Crowne Plaza Shenzhen Futian, an IHG Hotel

4.5-star luxury hotel near Coco Park Shopping Center, connected to a rail/subway station
Crowne Plaza Shenzhen Futian, an IHG Hotel offers its guests an outdoor pool and a fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center, meeting rooms, and limo/town car service are available. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Crowne Plaza Shenzhen Futian, an IHG Hotel. An airport shuttle (available 24 hours) and a cruise ship terminal shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Shenzhen hotel.

  • 1 building
  • 391 guestrooms or units
  • 41 levels
  • 3 dining venues
  • Meeting rooms
  • Built in 2006
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Crowne Plaza Shenzhen Futian, an IHG Hotel offers 391 accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English

Property amenities

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Shopping center shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 173 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness classes
  • Fitness center
  • Outdoor pool
  • Shopping
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Desk chair
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 292.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 173 per person
  • Airport shuttle fee: CNY 480 per vehicle (one-way, maximum occupancy 5)
  • Rollaway bed fee: CNY 292.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Marco Polo Hotel Shenzhen
Marco Polo Shenzhen
Shenzhen Marco Polo
Marco Polo Shenzhen Hotel Shenzhen
Marco Polo Shenzhen Hotel
Shenzhen Marco Polo Hotel
Marco Polo Hotel Shenzhen
Shenzhen Marco Polo Hotel

Crowne Plaza Shenzhen Futian, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 265 out of 602 reviews" "
Rating 8 - Good. 251 out of 602 reviews" "
Rating 6 - Okay. 63 out of 602 reviews" "
Rating 4 - Poor. 16 out of 602 reviews" "
Rating 2 - Terrible. 7 out of 602 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

MAN YEE JOANNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Firstly I highly rate the staff. They are polite and helpful. Fast check-in. I was in the twins bedroom, room is nice and bright, clean washroom.
Stayed 1 night in Aug 2024

10/10 Excellent

Hae Sung

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was suprised how close this property was from the metro station and Coco Shopping Centre and bars. Great location, great staff.
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay - Breakfast made it!
Fantastic stay in the hotel. Great room, very comfortable, was able to control the air conditioning and one of the best hotel breakfasts that I can remember.
Stayed 1 night in Jul 2024

10/10 Excellent

Fareed

Stayed 6 nights in Apr 2024

8/10 Good

Rafiqul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable
This is the 2nd time that i stayed here. Nice, clean and comfortable hotel. What I noticed is missing is the employees aren't well trained at the front desk and restaurant.
Stayed 1 night in Jul 2024

8/10 Good

Anthony

Stayed 2 nights in Jul 2024

10/10 Excellent

Antonio, Markham

Liked: Cleanliness, staff & service, property conditions & facilities
And the food was great all inclusive
Stayed 1 night in Jun 2024

6/10 Okay

Baltazar

Stayed 1 night in Jun 2024

6/10 Okay

Felicia

Business traveller
Disliked: Staff & service
Stayed 3 nights in Jun 2024

10/10 Excellent

Humberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Option, Great Value
Great Location, clean and good size rooms, fast check inn, good service.
Stayed 2 nights in Jun 2024

10/10 Excellent

Benjamin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently renovated and complete breakfast
Stayed 1 night in May 2024

8/10 Good

Juan Pablo

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in May 2024

10/10 Excellent

Leo

Stayed 1 night in May 2024

10/10 Excellent

Daniel

Business traveller
Great place.
I stay a a lot of hotels. This hotel was a great hotel. Great room, friendly staff and spacious and new. I would stay here again.
Stayed 1 night in May 2024

10/10 Excellent

esmond

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stay was fantastic and staff were very helpful! Thank you to the bell service boys (eg. Caesar, Benjamin etc the whole crew!) for helping me get my parcels :) really appreciate it!
Stayed 2 nights in Apr 2024

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean and staff is nice. Always stay at Crowne Plaza in other cities. Service is consistent.
Stayed 2 nights in Mar 2024

10/10 Excellent

Debby, Walnut Creek

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Zhaojiang

Stayed 1 night in Mar 2024

10/10 Excellent

Francis

Good hotel, new and modern. Courteous staff with at least broken English, no problem with communication. Walking distance to a huge shopping centre and subway. Lots of eating choices. Definitely will return.
Stayed 1 night in Mar 2024

6/10 Okay

Krishnan

Business traveller
Need new recommendations for hotels in SZ
It was just OK.
Stayed 3 nights in Mar 2024

6/10 Okay

Chantelle Yuk Ying Mui

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Stay 2 nights during Chinese New Year. Feb 9-11, 2024. No heat in the room. Freezing cold for the first night. Checked with front-desk the next morning and to my surprises to find out an upscale brand hotel has no heating system setup. I was given a portable heater for the 2nd night. Front-desk did not tell me at check-in. I would not have selected this hotel if I had known this in advance.
Stayed 2 nights in Feb 2024

10/10 Excellent

Thomas

Stayed 1 night in Jan 2024

10/10 Excellent

Qiang, Los Angeles

Stayed 1 night in Oct 2023

8/10 Good

ANDY

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good location hotel if you are visiting shenzhen.
Been visiting the hotel many times before the pandemic, it was previous named Marco Polo, I guess now been taking over by Crowne Plaza. Very safe and convenient area, love it a lot!!
Stayed 2 nights in Oct 2023

10/10 Excellent

yuanli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023