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Felicity Hotel Shenzhen

4.0 star property
4-star hotel near Luohu Commercial City, connected to a rail/subway station

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Photo gallery for Felicity Hotel Shenzhen

Reception hall
Exterior
Superior Room 2 Twin Beds, River View
Superior Room 2 Twin Beds, River View
Elevator

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Breakfast available
  • Gym
  • Air conditioning

Explore the area

Map
1085 Heping Road, Shenzhen, Guangdong, 518010
  • Luohu Commercial City
    ‪2 min walk‬
  • Luohu Port
    ‪7 min walk‬
  • Dongmen Pedestrian Street
    ‪3 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪42 min drive‬

Room options

View all photos for Superior Suite

Superior Suite

Superior Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Deluxe Room 1 King Bed

Executive Deluxe Room 1 King Bed

Executive Deluxe Room 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room 1 King Bed, River View

Deluxe Room 1 King Bed, River View

Deluxe Room 1 King Bed, River View

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room 2 Twin Beds, City View

Deluxe Room 2 Twin Beds, City View

Deluxe Room 2 Twin Beds, City View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room 2 Twin Beds, River View

Deluxe Room 2 Twin Beds, River View

Deluxe Room 2 Twin Beds, River View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Deluxe Suite

Executive Deluxe Suite

Executive Deluxe Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room 1 King Bed, City View

Superior Room 1 King Bed, City View

Superior Room 1 King Bed, City View

  • Sleeps 3
  • 1 King Bed

View all photos for Healthy Sleep King Room

Healthy Sleep King Room

Healthy Sleep King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room 1 King Bed, City View

Deluxe Room 1 King Bed, City View

Deluxe Room 1 King Bed, City View

  • Sleeps 3
  • 1 King Bed

View all photos for Healthy Sleep Twin Room

Healthy Sleep Twin Room

Healthy Sleep Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room 1 King Bed, River View

Superior Room 1 King Bed, River View

Superior Room 1 King Bed, River View

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room 2 Twin Beds, City View

Superior Room 2 Twin Beds, City View

Superior Room 2 Twin Beds, City View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room 2 Twin Beds, River View

Superior Room 2 Twin Beds, River View

Superior Room 2 Twin Beds, River View

  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

Shangri-La Shenzhen

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.2 out of 5, Very good, (1000)
The price is CA $112
per night
CA $131 total
includes taxes & fees
25 Mar - 26 Mar
Shangri-La Shenzhen

About the area

Shenzhen

Central Shenzhen getaway .You'll be steps from Luohu Commercial City and within a 10-minute walk of Luohu Port with a stay at this Luohu hotel. Also, Dongmen Pedestrian Street is within 2 miles (3 km) and Shenzhen Convention and Exhibition Center is within 6 miles (10 km).

What's nearby

  • Luohu Commercial City - 2 min walk - 0.2 km
  • Luohu Port - 7 min walk - 0.6 km
  • Dongmen Pedestrian Street - 3 min drive - 2.6 km
  • Huaqiangbei - 4 min drive - 4.6 km
  • Shenzhen Convention and Exhibition Center - 8 min drive - 7.6 km

Getting around

  • Shenzhen Station - 1 min walk
  • Luohu Station - 16 min walk
  • Shenzhen Intl. Airport (SZX) - 42 min drive

Restaurants

  • ‪麥當勞 - ‬11 min walk
  • ‪小南洋东北餐厅 - ‬7 min walk
  • ‪意合园 - ‬8 min walk
  • ‪麦当劳 - ‬6 min walk
  • ‪港逸茶餐厅 - ‬8 min walk

About this property

Felicity Hotel Shenzhen

4-star hotel near Luohu Commercial City, connected to a rail/subway station
Felicity Hotel Shenzhen offers its guests a seasonal outdoor pool, a sauna, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

6 meeting rooms and limo/town car service are available. The business-friendly Felicity Hotel Shenzhen also features a garden, laundry facilities, and dry cleaning/laundry services. An airport shuttle (available on request) is available for a fee. Free self parking is available.

This 4-star Shenzhen hotel is smoke free.

  • 514 guestrooms or units
  • 25 levels
  • 2 dining venues
  • Meeting rooms
  • Deli
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Wedding services available
  • Convenience store
  • Garden
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Felicity Hotel Shenzhen offers 514 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English

Property amenities

Family friendly

  • Babysitting services
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Roundtrip airport shuttle (surcharge) from 7:30 AM - 11:30 PM
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: CNY 108 for adults and CNY 108 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Fitness center
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible airport shuttle
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Pay movies
  • Satellite channels
  • TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Felicity Hotel Shenzhen

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 190.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 108 for adults and CNY 108 for children
  • Airport shuttle fee: CNY 500 per vehicle (one-way, maximum occupancy 6)
  • Rollaway bed fee: CNY 190.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • The seasonal pool will open in July and close in October.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Felicity Hotel Shenzhen
Felicity Shenzhen
Hotel Felicity Shenzhen
Felicity Hotel Shenzhen Hotel
Felicity Hotel Shenzhen Shenzhen
Felicity Hotel Shenzhen Hotel Shenzhen
Best Western Premier Shenzhen Felicity Hotel

Felicity Hotel Shenzhen Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 226 out of 1000 reviews
Rating 8 - Good. 489 out of 1000 reviews
Rating 6 - Okay. 184 out of 1000 reviews
Rating 4 - Poor. 66 out of 1000 reviews
Rating 2 - Terrible. 35 out of 1000 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Lin

Stayed 2 nights in Nov 2024

10/10 Excellent

GANWEI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick Shenzhen Visit
Excellent breakfast and location (from port of entry).
Stayed 2 nights in Oct 2024

10/10 Excellent

Billy Chi Ching

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Luohu Part, can get a taxi to different parts of Shenzhen conveniently. 5-10 walk to subway
Stayed 1 night in Oct 2024

6/10 Okay

Calum

Dated
The room was absolutely insane. Dated, like the rest of the hotel. Genuinely looks like it hasn't been renovated in at least 40 years, if not more. It is a very very convenient location, about 5-8 minute walk to the train station, and it has a 7 eleven inside, but that's about it. Would return if I had an early train as I did on this occasion, but by god if I was staying in Suzhou for any length of time for purposes other than getting a 6:30 train, I'd give this hotel a miss. Creepy.
Stayed 1 night in Sep 2024

8/10 Good

Wai Kan Louis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
酒店硬件比較舊
Stayed 1 night in May 2024

6/10 Okay

Jacqueline

Stayed 3 nights in Apr 2024

10/10 Excellent

Dan

Stayed 2 nights in Mar 2024

6/10 Okay

Mohindrakumar

Liked: Cleanliness
Disliked: Room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Alexander

Stayed 1 night in Jan 2024

10/10 Excellent

Yao

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Great location, good service , good value
Stayed 2 nights in Dec 2023

10/10 Excellent

Say Seng

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

MING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great locale , not so easy to find. Good stay
Very convenient location. Exit LuoWu immigration building and go to far left to take long escalator up. Follow signs for Fulin hotel (Chinese name). Almost missed it looking for Best Western. Take escalator up and then take escalator ahead down and keep heading in direction of Fulin Hotel. There are some steps. Another few hundred feet when you reach street level. Easy walk.
Stayed 2 nights in Nov 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good
Stayed 2 nights in Nov 2023

4/10 Poor

JOSEPH, orem

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very old hotel. WiFi doesn’t work. No room service. No taxis. You have to ask hotel desk and they will rob you and call their select driver to drive you for 4 times the price. It was a real bad experience staying here. No WiFi, no room service, no taxis???
Stayed 4 nights in Nov 2023

8/10 Good

Hans

Business traveller
Liked: Cleanliness
Stayed 2 nights in Nov 2023

8/10 Good

Wai Kit

Disliked: Staff & service
Stayed 1 night in Nov 2023

8/10 Good

Norman, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2023

6/10 Okay

Nabil

Business traveller
Liked: Property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Andrew, Keaau

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Yao

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This one is okay for us
Stayed 2 nights in Oct 2023

10/10 Excellent

Peter

Stayed 1 night in Oct 2023

10/10 Excellent

Eugene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

6/10 Okay

SUN HO DAVID

Travelled with family
Liked: Staff & service
Room condition
The room and bath towel has bad odour. The toilet flush is choked though the recovery was ok
Stayed 3 nights in Aug 2023