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Genpla Hotel Shenzhen Qianhai

4.5 star property
4.5-star luxury hotel in Nanshan

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Photo gallery for Genpla Hotel Shenzhen Qianhai

Library
Library
Exterior
Library
Library

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Gym
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

Map
Guiwan 4th Road No. 99, Shenzhen, Guangdong, 518000
  • Xin'an Nantou Ancient City
    ‪1 min walk‬
  • Zhongshan Park
    ‪18 min walk‬
  • Shenzhen University
    ‪4 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪28 min drive‬

Room options

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 37 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 37 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

Similar properties

Exterior

JEN Shenzhen Qianhai By Shangri-La

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (92)
The price is CA $132
per night
CA $154 total
includes taxes & fees
22 Feb - 23 Feb
JEN Shenzhen Qianhai By Shangri-La

About the area

Shenzhen

Nanshan stay.With a stay at this Nanshan hotel, you'll be within half a mile (1 km) of Xin'an Nantou Ancient City and 2 miles (3 km) of Zhongshan Park. Nanshan Flower Park and Nanshan Museum are also within 2 miles (3 km).

What's nearby

  • Xin'an Nantou Ancient City - 1 min walk
  • Yifang Center - 4 min drive
  • Shenzhen University - 4 min drive
  • Shenzhen Uniwalk Qianhai - 4 min drive
  • Window of the World - 7 min drive

Getting around

  • Daxin Station - 2 min walk
  • Xili Railway Station - 6 min drive
  • Shenzhen Intl. Airport (SZX) - 28 min drive

Restaurants

  • ‪90度炭烧咖啡小站 - ‬7 min walk
  • ‪聚缘居茶艺馆 - ‬6 min walk
  • ‪时光解馋坊 - ‬9 min walk
  • ‪星海教育书店 - ‬9 min walk
  • ‪卡妮尔欧莱雅专业发型设计 - ‬10 min walk

About this property

Genpla Hotel Shenzhen Qianhai

4.5-star luxury hotel in Nanshan
There are 2 restaurants on site, along with a coffee shop/café. Public spaces have free WiFi. Event space at this hotel measures 4090 square feet (380 square meters) and includes conference space. A 24-hour fitness center, a library, and a vending machine are also featured at the luxury Genpla Hotel Shenzhen Qianhai. Self parking is free.

This 4.5-star Shenzhen hotel is smoke free.

  • 336 guestrooms or units
  • 22 levels
  • 2 dining venues
  • 4090 sq ft of conference space
  • 380 sq m of conference space
  • Built in 2019
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Library
  • Gift shop
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
Genpla Hotel Shenzhen Qianhai offers 336 air-conditioned accommodations with complimentary bottled water and bathrobes. Pillowtop beds feature down comforters. A pillow menu is available. 50-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Shenzhen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–9:00 AM: CNY 68 for adults and CNY 34 for children
  • 2 restaurants and 1 coffee shop/cafe

Things to do

  • 24-hour fitness center
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Front entrance ramp
  • Hardwood flooring in room
  • Tile flooring in public areas
  • Well-lit path to entrance

Room amenities

Entertainment

  • 50-inch LCD TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Pillow menu
  • Pillow-top mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Free bottled water

More

  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Genpla Hotel Shenzhen Qianhai

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 500 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 68 for adults and CNY 34 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay, UnionPay QuickPass, and WeChat Pay
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, cash, mobile payments, Alipay, UnionPay QuickPass, and WeChat Pay. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Genpla Shenzhen Qianhai
Genpla Hotel Shenzhen Qianhai Hotel
Genpla Hotel Shenzhen Qianhai Shenzhen
Genpla Hotel Shenzhen Qianhai Hotel Shenzhen

Genpla Hotel Shenzhen Qianhai Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 19 out of 33 reviews
Rating 8 - Good. 9 out of 33 reviews
Rating 6 - Okay. 4 out of 33 reviews
Rating 4 - Poor. 1 out of 33 reviews
Rating 2 - Terrible. 0 out of 33 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Rita

Stayed 1 night in Aug 2024

8/10 Good

Poon King Kong

Stayed 3 nights in Aug 2024

10/10 Excellent

ADELA CHING YAN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I believe the hotel it’s quite new from its facilities. The room is clean, and they have hardwood floors instead of carpets which I prefer. Staff are friendly. The hotel is very close by a large mall, around 3 mins walk. Don’t expect much view from the room, it’s mainly surrounded by roads. Sound proof though, can’t hear the traffic at all. The only thing I didn’t like was the scent of the body wash. The shampoo and conditioner smells ok but the body wash smells a bit weird. I ended up using shampoo to wash my body. Also I didn’t like they use refillable bottles for body wash, shampoo and conditioner where guests can open up the bottles themselves. It’s good for the environment for not using one time use plastics but it makes me feel like it’s not as sanitary. Overall the hotel is good. Clean, good price, close to the mall the restaurants. I’d stay here again.
Stayed 1 night in Jul 2024

6/10 Okay

Yiu Wah Tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早餐變差了連排骨都沒有，火箭菜也沒有
Stayed 1 night in Oct 2024

4/10 Poor

Yiu Wah Tony

Travelled with family
Liked: Cleanliness, staff & service, room comfort
早餐差了很多，連蒸排骨，火箭菜都沒了。太沒意思了
Stayed 1 night in Oct 2024

6/10 Okay

Roy

Liked: Staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Kin Fai

Liked: Cleanliness, staff & service
No swimming pool，no photo taking allowed in the library.
Stayed 1 night in Sep 2024

8/10 Good

Yiu Wah Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Pak To

Stayed 1 night in May 2024

8/10 Good

WAI CHUN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

MING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
優質的酒店
環境乾淨，衛生，早餐律很豐富
Stayed 1 night in Aug 2024

10/10 Excellent

Amos

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
非常好，地點優越！會考慮再次入住
Stayed 2 nights in Aug 2024

10/10 Excellent

Tsui hung vera

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
清潔、職員有禮
Stayed 2 nights in Aug 2024

10/10 Excellent

Kinshing

Stayed 1 night in Aug 2024

8/10 Good

CHI KEUNG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Yiu Wah Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
設備很新
張Jason服務很好，酒店不錯，早餐丰富
Stayed 1 night in Jul 2024

8/10 Good

LAI LAM

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
悠閒必選
寧靜舒適，交通方便，鄰近有三個商場，購物及美食很多選擇👍
Stayed 1 night in Jul 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2024

8/10 Good

Sau Kuen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Jun 2024

10/10 Excellent

KA WAI ANNIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

SZE SZE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
因為訂多間房間而且入住長短有不同，所以分配入住安排比較複雜 。 前台職員 Leo非常耐心，用了近30分鐘幫助我們處理 。最後還贈送生果盤到我們每一間房間，服務非常周到。服務非常周到
Stayed 1 night in Jun 2024

10/10 Excellent

WAI FAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
説实話，這酒店周邊方便，非常近地铁站，房间很大又乾淨，床铺舒適。早餐多款色，味道不错。附近又有萬象前海等商場。員工有礼。下次去前海那边会再入住。
Stayed 1 night in May 2024

10/10 Excellent

KIT MING

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間乾淨清潔, 空間大,,對面就是地鐵站
Stayed 1 night in Apr 2024

10/10 Excellent

Robert K W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
舒適滿意的住宿體驗
Stayed 1 night in Apr 2024