Hyatt House Shenzhen Airport

4.0 star property
4-star Art Deco hotel near Fenghuang Mountain

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt House Shenzhen Airport

Exterior
Lobby
Reception
Indoor pool
Room, 1 King Bed (Den) | Living area

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Housekeeping
  • Gym
  • Parking included
  • Free WiFi
  • Laundry
  • Air conditioning

Explore the area

Map
3/F, Gate 14, Terminal 3,, Shenzhen Baoan International Airport, Shenzhen, Guangdong, 518128
  • Fenghuang Mountain
    ‪8 min walk‬
  • Shenzhen Airport Golf Course
    ‪6 min drive‬
  • Fengyan Temple
    ‪14 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪7 min drive‬

Room options

Room, 1 King Bed (Den)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed with Sofa bed, Kitchenette

  • 55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Speciallty)

  • 75 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Kitchenette (1 King Bed with Sofa Bed)

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Kitchenette (2 Twin Beds with Sofa Bed)

  • 65 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Similar properties

About the area

Shenzhen

Bao'an stay.A stay at this Bao'an hotel places you within half a mile (1 km) of Fenghuang Mountain and 3 miles (5 km) of Shenzhen Airport Golf Course. Fuyong Ferry Terminal is within 6 miles (10 km) and Shenzhen World Exhibition & Convention Center is within 9 miles (15 km).

What's nearby

  • Fenghuang Mountain - 8 min walk
  • Shenzhen Airport Golf Course - 6 min drive
  • Shenzhen World Exhibition & Convention Center - 12 min drive
  • Yifang Center - 13 min drive
  • Shenzhen Safari Park - 18 min drive

Getting around

  • Huangtian Station - 10 min walk
  • Xili Railway Station - 16 min drive
  • Shenzhen Intl. Airport (SZX) - 7 min drive

Restaurants

  • ‪加勒比海酒城 - ‬4 min drive
  • ‪麦当劳 - ‬9 min walk
  • ‪中圳通塑胶五金有限公司 - ‬3 min drive
  • ‪西乡人民医院-综合住院楼 - ‬11 min walk
  • ‪中丝物流 - ‬7 min walk

About this property

Hyatt House Shenzhen Airport

4-star Art Deco hotel near Fenghuang Mountain
There's a restaurant on site, as well as a snack bar/deli. A free manager's reception is offered. WiFi and wired Internet are free in public spaces. There's an onsite business center. Event space at this hotel measures 2260 square feet (210 square meters) and includes a conference center. A 24-hour fitness center, an arcade/game room, and multilingual staff are also featured at the business-friendly Hyatt House Shenzhen Airport. Self parking is free.

Smoking is allowed in designated areas at this 4-star Shenzhen hotel.

  • 112 guestrooms or units
  • 12 levels
  • 2260 sq ft of conference space
  • 210 sq m of conference space
  • Built in 2014
  • Manager's reception (free)
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • Convenience store
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Dining venue
Hyatt House Shenzhen Airport offers 112 accommodations with MP3 docking stations and safes. Accommodations offer separate dining areas. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English

Property amenities

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Separate living room
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: CNY 80 per person
  • 1 restaurant
  • Free reception

Things to do

  • 24-hour fitness center
  • Arcade/game room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch TV
  • Cable channels
  • MP3 dock

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Dining room
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 2 PM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hyatt House Shenzhen Airport

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 230 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 300.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 80 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 230 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. 

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hyatt House Shenzhen Airport Hotel
Hyatt House Shenzhen Airport
Hyatt House Shenzhen Shenzhen
Hyatt House Shenzhen Airport Hotel
Hyatt House Shenzhen Airport Shenzhen
Hyatt House Shenzhen Airport Hotel Shenzhen

Hyatt House Shenzhen Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 102 out of 165 reviews" "
Rating 8 - Good. 40 out of 165 reviews" "
Rating 6 - Okay. 13 out of 165 reviews" "
Rating 4 - Poor. 6 out of 165 reviews" "
Rating 2 - Terrible. 4 out of 165 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

CHARLIE

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 13 nights in Sep 2024

10/10 Excellent

Carol, PEACHTREE CORNERS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

YENI, WASHINGTON

Liked: Cleanliness, staff & service, property conditions & facilities
Moderate and serve the purpose
Stayed 1 night in Jun 2024

10/10 Excellent

Teo

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 1 night in Feb 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect if you need to catch a flight the next day. It is connected to the airport but quiet at night.
Stayed 1 night in Oct 2023

10/10 Excellent

EIJI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is good
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020

10/10 Excellent

Chun Hing

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Oct 2019

8/10 Good

Lisa, Huizhou

Liked: Cleanliness, staff & service, property conditions & facilities
Super convenient location! Not a lot of food options besides super expensive airport food, but the breakfast buffet was really delicious!
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Helpful and Patience Front Desk Staff. They took the time to help me mail a package to Hong Kong. Warren was one of the employees who was very kind and professional in assisting me. I never got the other employee’s name, but she was also very gracious and accommodating with assisting me.
Stayed 2 nights in Sep 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location for Shenzhen Airport
The Hyatt House at Shenzhen Airport is perfectly positioned with in the airport complex and is completely undercover when transiting from the arrivals area. The room is well appointed and the bathroom was superb. I have stayed at this hotel many times and have found the same level of service everytime I have stayed here. The breakfast has a great variety and the freshness and quality of food was excellent. Would recommend this hotel to anyone and will definitely stay here again.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Mocha

My flight landed at 1:30 am and this hotel is located right at the airport. Super convenient if u need to stay near the airport.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was glad to be able to get one room for my daughter and 2 teenage granddaughters (which was really 2 rooms). The rooms were large and the beds were comfortable. It would have been nice to have been able to get 4 complimentary breakfasts. As it was, 2 of us went one morning, and the other 2 went the next morning.
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Stayed 1 night in Jul 2019

10/10 Excellent

Haeley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for airport stopover
Very convenient location. Easy enough to find in the airport. Good breakfast. Huge room.
Stayed 1 night in Jun 2019

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very solid choice for late night arrival biz trip
Attached to terminal via exit 14, a 5 min walk from most gates so super convenient. Had black-out blinds in the room which was useful for jet-lag and a nice touch. Good speedy check in and fresh and clean room with apartment layout. Breakfast was slightly disappointing in terms of western selection food quality but overall fine.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioner too cold. Control issues kept me too cold during the night.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Early checkin and upgraded room, clean and very comfortable room. Great choice after a long international flight. It is within 5 minutes walking distance from the terminal.
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Second stay and second time I had issues with my reservation. First time I was charged for two rooms and the same happened this time. Mistakes can happen, I understand that as a frequent traveler. What matters is how staff handles these incidents. Unfortunately the staff at Hyatt House is not very professional and completely fails to even try to solve these problems. On the positive side, the hotel is in great condition, offers great amenities and couldn’t be any more convenient to reach. I hope my next visit will be better.
Stayed 1 night in May 2019

10/10 Excellent

DIVINA GRACIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was amazing.The staff can speak English,the room was very clean and their breakfast buffet is great.I would love to stay again next time.
Stayed 1 night in May 2019

10/10 Excellent

JONG IN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Tk, Singapore

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is clean and big. Breakfast is good. The sign to hotel can be better.
Stayed 1 night in Mar 2019