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Mandarin Oriental, Shenzhen

5.0 star property
5-star luxury hotel near Huaqiangbei, connected to a rail/subway station

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Photo gallery for Mandarin Oriental, Shenzhen

Bar (on property)
Twin Room (Skyline View)
Bar (on property)
Skyline View Suite
7 treatment rooms, massages

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Gym
  • Free WiFi

Explore the area

Map
No. 5001 Huanggang Road, Futian District, Shenzhen, Guangdong
  • Shenzhen Central Park
    ‪10 min walk‬
  • Shenzhen Lianhuashan Park
    ‪14 min walk‬
  • Huaqiangbei
    ‪4 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪36 min drive‬

Room options

View all photos for Club Skyline View King Room

Premium bedding, minibar, in-room safe, desk

Club Skyline View King Room

  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier View Twin Room

Premier View Twin Room

Premier View Twin Room

  • 76 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe View Suite

Premium bedding, minibar, in-room safe, desk

Deluxe View Suite

  • 114 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Oriental Suite

Premium bedding, minibar, in-room safe, desk

Oriental Suite

  • 190 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Skyline View Twin Room

Club Skyline View Twin Room

Club Skyline View Twin Room

  • 76 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Mandarin Suite

Mandarin Suite

Mandarin Suite

  • 190 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Skyline View Suite

Premium bedding, minibar, in-room safe, desk

Skyline View Suite

  • 114 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 400 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier View King Room

Premium bedding, minibar, in-room safe, desk

Premier View King Room

  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room (Skyline View)

Twin Room (Skyline View)

Twin Room (Skyline View)

  • 63 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

Park Hyatt Shenzhen

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (69)
The price is CA $436
per night
CA $509 total
includes taxes & fees
7 Mar - 8 Mar
Park Hyatt Shenzhen

About the area

Shenzhen

Heart of Shenzhen.With a stay at this Futian hotel, you'll be within 2 miles (3 km) of Huaqiangbei and 6 miles (10 km) of Dongmen Pedestrian Street. Window of the World is within 9 miles (15 km) and Shenzhen University is within 12 miles (20 km).

What's nearby

  • Huaqiangbei - 4 min drive
  • Shenzhen Convention and Exhibition Center - 5 min drive
  • Huanggang Border Crossing - 6 min drive
  • Coco Park Shopping Center - 6 min drive
  • Dongmen Pedestrian Street - 8 min drive

Getting around

  • Lotus Village Station - 2 min drive
  • Hong Kong Lok Ma Chau Station - 6 min drive
  • Shenzhen Intl. Airport (SZX) - 36 min drive

Restaurants

  • ‪美乐茶餐吧 - ‬7 min walk
  • ‪那达慕蒙古风味酒楼 - ‬7 min walk
  • ‪茶苑 - ‬18 min walk
  • ‪天威宽带 - ‬14 min walk
  • ‪索引视觉设计有限公司 - ‬7 min walk

About this property

Mandarin Oriental, Shenzhen

5-star luxury hotel near Huaqiangbei, connected to a rail/subway station
Mandarin Oriental, Shenzhen offers its guests a full-service spa, an indoor pool, and a fitness center. There are 8 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 10 meeting rooms available. The luxury Mandarin Oriental, Shenzhen also features spa services, concierge services, and laundry facilities. Self parking is free.

This 5-star Shenzhen hotel is smoke free.

  • 178 guestrooms or units
  • 8 dining venues
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Mandarin Oriental, Shenzhen offers 178 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with digital channels.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The Spa at Mandarin Oriental Shenzhen has 7 treatment rooms. Services include massages. The spa is open daily.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Self-serve breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 308 for adults and CNY 154 for children
  • 8 restaurants and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 55-inch flat-screen TV
  • Digital channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mandarin Oriental, Shenzhen

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-serve breakfast: approximately CNY 308 for adults and CNY 154 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, and Alipay.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Mandarin Oriental Shenzhen
Mandarin Oriental, Shenzhen Hotel
Mandarin Oriental, Shenzhen Shenzhen
Mandarin Oriental, Shenzhen Hotel Shenzhen

Mandarin Oriental, Shenzhen Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 8 out of 11 reviews
Rating 8 - Good. 3 out of 11 reviews
Rating 6 - Okay. 0 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

SIN YIN FABIOLA, Singapore

Stayed 2 nights in Apr 2024

10/10 Excellent

Pui Tak

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Tuomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

feng ni

Stayed 1 night in Sep 2024

10/10 Excellent

Chun Kit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Pik Wa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

GERE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Se Wun Celine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

J Y M

Stayed 1 night in Mar 2024

8/10 Good

Hoi Ching Toby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WiFi service has to be improved.
Service is very good! Tidy and stylish room but the wifi is not working at all not even slowly. And the washroom flushing function is a bit weak too.
Stayed 1 night in Aug 2023