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Renaissance Shenzhen Luohu Hotel

5.0 star property
5-star luxury hotel near Dongmen Pedestrian Street, connected to a shopping center

Choose dates to view prices

Photo gallery for Renaissance Shenzhen Luohu Hotel

Reception
Exterior
Point of interest
Lobby lounge
Premium bedding, down comforters, minibar, in-room safe

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • Parking included

Explore the area

Map
2002 Jiabin Road, Luohu District, Shenzhen, Guangdong, 518001
  • Dongmen Pedestrian Street
    ‪9 min walk‬
  • The MixC Shopping Mall
    ‪19 min walk‬
  • Luohu Commercial City
    ‪3 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪39 min drive‬

Room options

View all photos for Room, 2 Double Beds

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Double Beds

  • 35 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Double Beds

  • 35 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, City View (Club Lounge access)

Premium bedding, down comforters, minibar, in-room safe

Executive Room, 1 King Bed, City View (Club Lounge access)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Premium bedding, down comforters, minibar, in-room safe

Executive Room, 2 Double Beds

  • 35 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed (Club Lounge access)

Presidential Suite, 1 King Bed (Club Lounge access) | Living room

Presidential Suite, 1 King Bed (Club Lounge access)

  • 175 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, City View

Executive Suite, 1 King Bed, City View | Living room

Executive Suite, 1 King Bed, City View

  • 62 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Club Lounge access)

Premium bedding, down comforters, minibar, in-room safe

Executive Room, 1 King Bed (Club Lounge access)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Shangri-La Shenzhen

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.2 out of 5, Very good, (1001)
The price is CA $131
per night
CA $153 total
includes taxes & fees
21 Feb - 22 Feb
Shangri-La Shenzhen

About the area

Shenzhen

City center stay.With a stay at this Luohu hotel, you'll be within half a mile (1 km) of Dongmen Pedestrian Street and 2 miles (3 km) of Luohu Port. Also, Huaqiangbei is within 2 miles (3 km) and Shenzhen Convention and Exhibition Center is within 6 miles (10 km).

What's nearby

  • Dongmen Pedestrian Street - 9 min walk
  • Huaqiangbei - 3 min drive
  • Luohu Port - 3 min drive
  • Shenzhen Convention and Exhibition Center - 7 min drive
  • Huanggang Border Crossing - 8 min drive

Getting around

  • Shenzhen Station - 3 min drive
  • Xiangxicun Station - 4 min walk
  • Shenzhen Intl. Airport (SZX) - 39 min drive

Restaurants

  • ‪老湘村 - ‬1 min walk
  • ‪有滋有味北方饺子 - ‬1 min walk
  • ‪花都会 - ‬4 min walk
  • ‪麦咖啡 - ‬6 min walk
  • ‪梵思咖啡 - ‬2 min walk

About this property

Renaissance Shenzhen Luohu Hotel

5-star luxury hotel near Dongmen Pedestrian Street, connected to a shopping center
Renaissance Shenzhen Luohu Hotel offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 7 meeting rooms. Event space at this hotel measures 6458 square feet (600 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and a garden are also featured at the luxury Renaissance Shenzhen Luohu Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 5-star Shenzhen hotel is smoke free.

  • 1 building
  • 397 guestrooms or units
  • 51 levels
  • 6458 sq ft of conference space
  • 600 sq m of conference space
  • Built in 2000
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
  • Dining venue
Renaissance Shenzhen Luohu Hotel offers 397 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Shenzhen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 129 for adults and CNY 98 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Seasonal outdoor pool
  • Shopping mall
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height view port in door
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Cable/satellite channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Day bed
  • Down comforter
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 800 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 129 for adults and CNY 98 for children
  • Airport shuttle fee: CNY 500 per vehicle (one way)
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 8:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Panglin Hotel
Panglin Hotel Shenzhen
Panglin Shenzhen
The Panglin
The Panglin Hotel
Renaissance Shenzhen Luohu
Renaissance Shenzhen Luohu Hotel Hotel
Renaissance Shenzhen Luohu Hotel Shenzhen
Renaissance Shenzhen Luohu Hotel Hotel Shenzhen

Renaissance Shenzhen Luohu Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 152 out of 488 reviews
Rating 8 - Good. 224 out of 488 reviews
Rating 6 - Okay. 66 out of 488 reviews
Rating 4 - Poor. 26 out of 488 reviews
Rating 2 - Terrible. 20 out of 488 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

JATIN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The toilet was moving like it was loose rest all was fine
Stayed 1 night in Oct 2024

4/10 Poor

Siu Cheung

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

JATIN

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
The washroom toilet was moving and had done a write up on this but no response
Stayed 3 nights in Oct 2024

10/10 Excellent

Sai Ping

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very good except the pillow
Stayed 2 nights in Oct 2024

8/10 Good

Brandi

Travelled with partner
Liked: Staff & service, amenities
The property provided excellent service, but the rooms are old and not very clean. The property does not reflect the price charged. Upon checking the room first room had an overwhelming mold smell. We asked to be moved to another room on the 12th floor-it also smelled of mold. Then we went to a room on the 16th floor. There was no odor, but the room had a lot of black mold in the sink and shower that was still there after housekeeping came to clean. The next day we spoke to a manager, Joe, who was very helpful. We went to a larger room on the executive floor. It was just okay. Also mold in the room. I have been to Renaissance before and the rooms at Louho need major upgrading. The revolving restaurant was excellent, clean and the food was delicious. Again, excellent service, but I would not return unless there are updates.
Stayed 4 nights in Sep 2024

8/10 Good

CHIU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Fung Ting

Liked: Cleanliness, amenities, property conditions & facilities
The hotel reception staffs are very helpful and friendly. The room is clean and size is not too small but not very big. Actually the room is fine for us. Only the shower place in the bath room has water leakage problem after taking shower, and made the bath room floor very wet and slippery. I have also purchase breakfast from the hotel. The breakfast place is super full and need to line up for table for around 5-8 mins until next table available. The environment is good but no service at all. Even we tried to asking restaurant staff for help, they try to ignore us many times until we insist they come to help us. Our table got no tissue paper, no teaspoon for coffee/tea and we couldn't find any these items from buffet bench as well. Super self-service buffet breakfast and do not expect from a 5-stars hotel. Overall is ok except the dining experience.
Stayed 1 night in Aug 2024

10/10 Excellent

KWAN SHING OSCAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

KA WAI ANNIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Yeok Chuan

Stayed 2 nights in Jul 2024

10/10 Excellent

Wai Kan Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
服務櫃檯服務員態度親切，願意聆聽客人的需要。
Stayed 1 night in Jul 2024

10/10 Excellent

Junyang

Stayed 1 night in Jul 2024

8/10 Good

CHING LAI LISA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Hin Yuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

KWONHYUNG

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Wing Fong Pion

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Wan-Thai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staffs! I have concierge arrange my ride every morning so I do not need to wait for the taxi on the street.
Stayed 7 nights in Apr 2024

10/10 Excellent

Jessie

Stayed 1 night in Apr 2024

8/10 Good

Shing Kee

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

KA WAI ANNIE

Stayed 1 night in Mar 2024

10/10 Excellent

lai king

Stayed 1 night in Mar 2024

10/10 Excellent

TOMOSHIGE

Stayed 3 nights in Mar 2024

8/10 Good

Shing Kee

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Woon Kiat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent & helpful stay
Location is good, newly renovated, clean & comfortable. staff are most helpful. Will choose this hotel again when I next return to Shenzhen.
Stayed 1 night in Jan 2024