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Holiday Inn London - Shepperton, an IHG Hotel

4.0 star property
Enjoy the indoor pool at this 4-star Shepperton hotel

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn London - Shepperton, an IHG Hotel

Exterior
Bar (on property)
Bar (on property)
Bar (on property)
Fitness facility

Reviews

8.0 out of 10

Very good

Guests liked:

Friendly staff

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Room service
    Room service
  • Pool
    Pool
  • Gym
    Gym
  • Parking available
    Parking available

Explore the area

Map
Felix Lane, Shepperton, England, TW17 8NP
  • Shepperton Marina
    4 min walk
  • Kempton Racecourse
    6 min drive
  • Bushy Park
    10 min drive
  • London (LHR-Heathrow)
    34 min drive

Room options

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Double Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 1 Double Bed with Sofa bed

  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Double Bed

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Twin Bed

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About the area

Shepperton

In suburbs.You'll be within half a mile (1 km) of Thames River and 2 miles (3 km) of Thames Path with a stay here. Also, Kempton Racecourse is within 3 miles (5 km) and Bushy Park is within 6 miles (10 km).

What's nearby

  • Kempton Racecourse - 6 min drive - 4.6 km
  • Hampton Court - 11 min drive - 8.4 km
  • Hampton Court Palace - 11 min drive - 7.8 km
  • Twickenham Stadium - 12 min drive - 11.4 km
  • Chessington World of Adventures - 19 min drive - 15.9 km

Getting around

  • Shepperton Station - 3 min drive
  • Hatton Cross Underground Station - 12 min drive
  • Heathrow Airport (LHR) - 34 min drive

Restaurants

  • ‪The Walton Village - ‬4 min drive
  • ‪The Swan - ‬4 min drive
  • ‪Sushi Wakyo - ‬3 min drive
  • ‪The Surrey Coffee Company - ‬4 min drive
  • ‪The Anglers - ‬4 min drive

About this property

Holiday Inn London - Shepperton, an IHG Hotel

Enjoy the indoor pool at this 4-star Shepperton hotel
As a guest of Holiday Inn London - Shepperton, an IHG Hotel, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 2691 square feet (250 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn London - Shepperton, an IHG Hotel. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Shepperton hotel.

  • 1 building
  • 184 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 2691 sq ft of conference space
  • 250 sq m of conference space
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Holiday Inn London - Shepperton, an IHG Hotel offers 184 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Shepperton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, French, Spanish

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 3 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 16.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Hardwood flooring in public areas
  • Thin carpet in public areas
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 49 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 16.95 per person
  • Self parking fee: GBP 3 per day
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Barclaycard, and debit cards. Cash is not accepted. 

We should mention

  • Pool access available from 6:30 AM to 9:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Holiday Inn London Hotel Shepperton
Holiday Inn London Shepperton
Holiday Inn Shepperton
Holiday Inn Shepperton London
London Shepperton
London Shepperton Holiday Inn
Shepperton Holiday Inn
Shepperton London
Holiday Inn London-Shepperton Hotel Shepperton
Holiday Inn London Shepperton Hotel
Holiday London Shepperton
London Shepperton, An Ihg
Holiday Inn London Shepperton
Holiday Inn London Shepperton an IHG Hotel
Holiday Inn London - Shepperton, an IHG Hotel Hotel
Holiday Inn London - Shepperton, an IHG Hotel Shepperton
Holiday Inn London - Shepperton, an IHG Hotel Hotel Shepperton

Holiday Inn London - Shepperton, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 277 out of 716 reviews" "
Rating 8 - Good. 238 out of 716 reviews" "
Rating 6 - Okay. 114 out of 716 reviews" "
Rating 4 - Poor. 54 out of 716 reviews" "
Rating 2 - Terrible. 33 out of 716 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family stay
One night stay with family, friendly staff, huge food portions. Booked for the pool and did not disappoint.
Stayed 1 night in Aug 2024

10/10 Excellent

Beverley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it, it is decorated beautifully andbour suit was so gorgeous. The only thing i would say is the network for youtube onTv was was not working so well which i think was due to the network. but thats not a major issue. everything else was so lovely and would love to come back for Christmas :)
Stayed 2 nights in Aug 2024

4/10 Poor

Imran

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Arrived at the hotel from a long journey booked a family room what I can I say didn’t full fit the family . Sofa bed was small and terrible no way could of fitted 2 children onit wasn’t happy ask the receptionist can we change room the answer was we don’t have any bigger size room but rudley just offered a refund back there and then no sorry or anything I would have took the refund but as I was travelling 5 hours drive lasthing I wana be doing is looking for hotels. Didn’t like the receptionist she was rude horrible and not welcoming.i would have had at-least like some sort of compensation for not full filling are family room for us . Would I stay there again NO.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jess

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
We stayed for two nights to visit Windsor. The hotel was super clean, super friendly, had excellent amenities and breakfast was outstanding. Definitely recommend!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Theresa

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly & help
Stayed 4 nights in Aug 2024

8/10 Good

Tracy

Stayed 3 nights in Jul 2024

2/10 Terrible

David

Stayed 1 night in Aug 2024

8/10 Good

Craig

Stayed 2 nights in Jul 2024

10/10 Excellent

Katie

Travelled with group
Liked: Cleanliness, room comfort
Everything is well-maintained. The spa and pool were a huge bonus. The bar area is great - spacious and comfortable, serving tasty pizza til 11pm. There's a beautiful outdoor area by the river. Breakfast is high quality. We wish we had booked another night!
Stayed 2 nights in Jul 2024

10/10 Excellent

Isabelle

Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Ann

Disliked: Staff & service, property conditions & facilities
.
Stayed 3 nights in Jul 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely but noisy
Lovely staff lovely room But very noisy was woken up several times but an event and people shouting and arguing. No air conditioning so windows open as hot room.
Stayed 1 night in Jul 2024

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Kiran

Business traveller
Liked: Property conditions & facilities
Smelly breakfast seating .. conjugated bedrooms for 164 per night. Never book at this place again
Stayed 1 night in Jul 2024

2/10 Terrible

parker

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Gaslit by Hotel.com Reviews & photos.
I’m considering never using hotels.com after this. The picture are not even close to an accurate representation of that the rooms looked like. This hotel was a wreck from the staff when we arrived to the room we got in 3 hours after check in time. After I made it to my room I was greeted by a nude elderly women because they double booked my room… when I finally got my own room the AC and heat in the shower didn’t work. Next room I got had yellow stains on the sheets, walls, and all over the bathroom.
Stayed 3 nights in Jul 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024