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The Cannards Well

2.0 star property
Enjoy the free WiFi at this Shepton Mallet B&B

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January 2025

Photo gallery for The Cannards Well

Double Room, 1 Double Bed, Ensuite
Bar (on property)
Lobby lounge
Bar (on property)
Desk, iron/ironing board, free WiFi

Reviews

7.2 out of 10

Good

Popular amenities

  • Breakfast included
  • Bar
  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
Canards Grave Road, Shepton Mallet, England, BA4 4LY
  • Kilver Court
    2 min drive
  • Royal Bath and West Showground
    3 min drive
  • Wells Bishop's Palace
    13 min drive
  • Bristol (BRS-Bristol Intl.)
    42 min drive

Room options

View all photos for Family Triple Room, Ensuite

Room amenity

Family Triple Room, Ensuite

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Single Room, 1 Single Bed, Ensuite

Desk, iron/ironing board, free WiFi

Single Room, 1 Single Bed, Ensuite

  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room, 2 Single Beds, Ensuite

Desk, iron/ironing board, free WiFi

Twin Room, 2 Single Beds, Ensuite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Single Beds, Ensuite

LCD TV

Suite, 2 Single Beds, Ensuite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, Ensuite

Room amenity

Suite, Ensuite

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Ensuite

Double Room, 1 Double Bed, Ensuite

Double Room, 1 Double Bed, Ensuite

  • Sleeps 2
  • 1 Double Bed

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Front of property

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Breakfast included
Parking included
Free WiFi
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4.6 out of 5, Wonderful, (9)
The price is CA $162
per night
CA $197 total
includes taxes & fees
5 Jan - 6 Jan
The Shrubbery Hotel

About the area

Shepton Mallet

In Shepton Mallet .You'll find Kilver Court and Royal Bath and West Showground within 3 miles (5 km) of this B&B. Avalon Vineyard is within 6 miles (10 km) and Hauser and Wirth Somerset is within 9 miles (15 km).
View more B&B in Shepton MalletOpens in a new window

What's nearby

  • Kilver Court - 2 min drive
  • Royal Bath and West Showground - 3 min drive
  • Wells Cathedral - 11 min drive
  • Glastonbury Tor - 14 min drive
  • Wookey Hole Caves - 16 min drive

Getting around

  • Castle Cary Station - 8 min drive
  • Bristol International Airport (BRS) - 42 min drive

Restaurants

  • ‪Cider Bus - ‬9 min drive
  • ‪Mughal Empire - ‬3 min drive
  • ‪The Coffee Den - ‬3 min drive
  • ‪The Bell Inn - ‬4 min drive
  • ‪Thatched Cottage - ‬17 min walk

About this property

The Cannards Well

Enjoy the free WiFi at this Shepton Mallet B&B
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Free self parking is available.

This Shepton Mallet bed & breakfast is smoke free.

  • 11 guestrooms or units
  • 3 levels
  • Full breakfast (free)
  • Front desk (limited hours)
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Cannards Well offers 11 accommodations with coffee/tea makers and hair dryers. LCD televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily
  • 1 restaurant
  • 1 bar

Room amenities

Entertainment

  • LCD TV

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.

Property is also known as

Canards Hotel
Canards Hotel Shepton Mallet
Canards Shepton Mallet
Cannards Well B&B Shepton Mallet
Cannards Well B&B
Cannards Well Shepton Mallet
Cannards Well
The Cannards Well Shepton Mallet
The Cannards Well Bed & breakfast
The Cannards Well Bed & breakfast Shepton Mallet

The Cannards Well Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 33 out of 156 reviews" "
Rating 8 - Good. 58 out of 156 reviews" "
Rating 6 - Okay. 32 out of 156 reviews" "
Rating 4 - Poor. 21 out of 156 reviews" "
Rating 2 - Terrible. 12 out of 156 reviews" "

7.2/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived at the premises and found the property has been repossessed.
Stayed 1 night in Oct 2019

6/10 Okay

Jean

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room needed a lot of tlc
We had a good size room with a separate lounge area. Unfortunately the bedroom window was screwed shut so we could not open it. The whole room and especially the bathroom was in need of modernisation. As the premises was on the main road it was quite noisy even at night so if you are a light sleeper like me it will not be for you. It was not all bad though, the staff were friendly and the breakfast was very good. Plenty of parking. However because of the poor condition I would not recommend.
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had been repossessed. I had no email from you or the hotel and didn't find out till we got there. By that time it was to late to find another hotel so had to drive the 160 miles home. Was not impressed at all.
Stayed 1 night in Aug 2019

2/10 Terrible

Helen

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
B&B from hell
Disgusting run down B &B. Big safety issues. Smoke alarm covered with a plastic bag. Mould and mildew everywhere. Dirty glasses in the bar. No toilet roll in the communal toilets down stairs. Breakfast was ok but slow service. Stained carpet in the bedroom. Ended up sleeping in my van with the dog. Noisy from road immediately outside.
Covered smoke alarm
Carpet stairs next to the bed
Stayed 1 night in Aug 2019

2/10 Terrible

Carol

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a happy
I wouldn't even let my dogs stay in that hotel it needs to be inspected 1 fire exit was blocked by chairs , the hall way carpet up to the rooms was filthy And heavy stained The banisters , were lose , the carpets were a trip hazard ! The room a single was so dirty stains on carpet doors and frames and walls dirty , a radiator in the room was dirty the kettle was dirty , the tray with coffee etc teaspoon dirty opens carton of milk ! Now where to hang anything Onky a small cubotad with a couple of coat hangers the blind on the window was covers in dust ! On complaint I checked out after 20 mins I have asked for my money back ! How you can show a guest to such a dirty room is terrible ! Then to say it had been cleaned ! It's such a shame cause if was pulled up it would be a lovely place to stay ! Having said all that the bar area seemed ok !
Stayed 1 night in Aug 2019

4/10 Poor

Yan, Hong Kong

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
photos shown not real, probably 10 years ago, dirty and carpets are worn and smelly will not stay any more
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
I stayed for 7 nights, they don’t change towels,pillow case and bed sheet, until you asked, shampoo and shower gel not provide willingly.
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Basic accommodation with helpful friendly staff would definitely recommend and use again ourselves if in the area.
Stayed 1 night in Jul 2019

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant room great service easy access to local area will visit again
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The best part was the garden. The room was dirty and smelly. We had to use wet wipes to clean the surfaces and adapter plug. The carpets were grubby and very stained. The headboard was broken and there was a very dead looking plant falling over in the corner. ( we watered and staked it whilst there) The tv would only work for a couple of minutes before turning itself off. On a positive, the sheets were clean. We won’t be returning.
Stayed 1 night in Jul 2019

8/10 Good

Louise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel phone the night before to say they double book and said they were going to cancel room not happy booked 2 mouths before.
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Bad smell on stairs crack in sink carpets dirty no chef for evening meal
Stayed 1 night in Jun 2019

10/10 Excellent

Phill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly . Good food good bar . Helpful owner
A very helpful owner . Staff are great . Great bar stocked well . And the food is fab and reasonable . Steak was superb
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy room, lovely staff, excellent breakfast. We'll be back!
Stayed 1 night in Apr 2019

6/10 Okay

Tsst

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The property is not in top notch condition. I could see minor issue with plumbing, painting, cleanliness in general. There property abuts a pretty busy road and if you are a poor sleeper this might be a bummer. Staff were quite friendly and are willing to help you out with every issue. I would not say the same thing about the owner though who sounded harsh over the phone prior to my check in. I requested for a mini fridge in my room to stock some baby food and it was promptly arranged prior to my check in. Breakfast was quite good - eggs, sausage, bacon, beans, toast , hash brown. I stayed for a single night so don’t have much complaints about my stay as such. But I don’t think I will prefer to stay here for a longer duration.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay, the staff are very friendly and helpful. The chef is excellent, his lasagne is out of this world. Easy to get to and close to East Somerset railway, Kilver gardens etc.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

8/10 Good

Pete

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good.....lovely guvnor and lovely bar staff (Sam) Food was brilliant
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
Good location, but dirty, issues with the heating and the draining in the bathroom
Stayed 4 nights in Apr 2019

6/10 Okay

Verified traveller

Business traveller, Travelled with group
Liked: Staff & service, amenities
the food was v good and staf was frandly good parking plenty of space
Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Property conditions & facilities
Blind would not shut at all. Broken. Piece of metal flapping around all night right outside the window. Kept me awake. Complained but no refund offered
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, was a bit late for food but the landlord fetched me a beautiful roast dinner. The locals are really friendly. It's great....
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Feb 2019