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Hotel Grand Hills Shizuoka

4.0 star property
4-star hotel in Suruga Ward

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Photo gallery for Hotel Grand Hills Shizuoka

Lobby
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
18-1 Minamicho, Suruga-Ku, Shizuoka, Shizuoka, 422-8575
  • Shizuoka City Museum of Art
    ‪8 min walk‬
  • Shin-Shizuoka Cenova Shopping Mall
    ‪10 min walk‬
  • Sunpu Castle
    ‪2 min drive‬
  • Shizuoka (FSZ-Mt. Fuji - Shizuoka)
    ‪30 min drive‬

Room options

View all photos for Panoramic Deluxe Double

In-room safe, desk, blackout drapes, iron/ironing board

Panoramic Deluxe Double

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Superior Twin Room

  • 31 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Business Twin

In-room safe, desk, blackout drapes, iron/ironing board

Business Twin

  • 26 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Panoramic Deluxe Twin

In-room safe, desk, blackout drapes, iron/ironing board

Panoramic Deluxe Twin

  • 45 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Double Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

In-room safe, desk, blackout drapes, iron/ironing board

Single Room

  • 24 sq m
  • Sleeps 1
  • 1 Large Twin Bed

About the area

Shizuoka

Suruga Ward stay.Within a 10-minute walk of this Suruga Ward hotel, you'll find Shizuoka City Museum of Art and Shin-Shizuoka Cenova Shopping Mall. Shizuokashi Historical Museum and Aoba Symbol Road are also within 2 miles (3 km).

What's nearby

  • Shizuoka City Museum of Art - 8 min walk - 0.7 km
  • Shin-Shizuoka Cenova Shopping Mall - 10 min walk - 0.9 km
  • Sunpu Castle - 2 min drive - 1.4 km
  • Shizuoka City Serizawa Keisuke Art Museum - 4 min drive - 3.4 km
  • Nihondaira Observation Deck - 14 min drive - 11.2 km

Getting around

  • Shizuoka Station - 8 min walk
  • Chubu Centrair Intl. Airport (NGO) - 122 min drive

Restaurants

  • ‪マクドナルド - ‬2 min walk
  • ‪ドトールコーヒーショップ - ‬4 min walk
  • ‪海ぼうず - ‬2 min walk
  • ‪快活CLUB - ‬2 min walk
  • ‪清水港 みなみ - ‬1 min walk

About this property

Hotel Grand Hills Shizuoka

4-star hotel in Suruga Ward
There are 4 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 12 meeting rooms available. Hotel Grand Hills Shizuoka also features a vending machine, dry cleaning/laundry services, and a hair salon. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Shizuoka hotel.

  • 206 guestrooms or units
  • 4 dining venues
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Beauty salon
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Hotel Grand Hills Shizuoka offers 206 accommodations with safes and slippers. 32-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Japanese

Similar properties

View from property

Hotel Associa Shizuoka

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 1,001 reviews
The price is CA $90
CA $108 total
May 26 - May 27
Hotel Associa Shizuoka

Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,200 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; JPY 2,200 to 2,600 for adults and JPY 1,000 to 1,500 for children
  • 4 restaurants
  • A bar/lounge

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2200 to 2600 for adults, and JPY 1000 to 1500 for children
  • Self parking fee: JPY 1200 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash.

We should mention

  • One child 6 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Century Shizuoka
Hotel Century Shizuoka
Grand Hills Shizuoka Shizuoka
Hotel Grand Hills Shizuoka Hotel
Hotel Grand Hills Shizuoka Shizuoka
Hotel Grand Hills Shizuoka Hotel Shizuoka

Hotel Grand Hills Shizuoka Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 286 out of 502 reviews
Rating 8 - Good. 151 out of 502 reviews
Rating 6 - Okay. 42 out of 502 reviews
Rating 4 - Poor. 14 out of 502 reviews
Rating 2 - Terrible. 9 out of 502 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Choon Kong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station
Stayed 1 night in Dec 2024

10/10 Excellent

Thao Thi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location (close to train station) and the view of Mt. Fuji from our room was gorgeous! All you can eat breakfast- great variety and was delicious!
Stayed 2 nights in Nov 2024

10/10 Excellent

Soji

Stayed 1 night in Nov 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was excellent and staff were polite My room had a great view of a very long coast line I didn’t find much to do in the immediate area but it was very close to train / subway Top floor lounge bar is excellent too take a trip up there I was only there two nights my big complaint was the bed pillows very hard and full of grit like straw ( not sure what it was ? )
Stayed 2 nights in Nov 2024

10/10 Excellent

Eileen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Clean room
Stayed 5 nights in Oct 2024

8/10 Good

Shu Hang

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Overall was good, we were staying at higher floor with the corner windows Panoramic room, beautiful to see the view, the only issue we have had is cleanliness, we did found some hairs across on the desk surface, sofa and bedding. Also, quite disgustingly found stains and hairs between the toilet and bidet, maybe it was a slight hidden spot, but not invisible, so I decided to clean it myself. Area was very easy to reach to JR stations, not too long walk for malls and some god choices of restaurants surrounding.
Stayed 3 nights in Oct 2024

8/10 Good

Kayoko

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is questionable
Stayed 1 night in Sep 2024

8/10 Good

Robert

Travelled with family
Very nice views.
Stayed 1 night in Sep 2024

10/10 Excellent

Devinder

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, room with a view.
Stayed 1 night in Aug 2024

4/10 Poor

Khaled

Disliked: Amenities, property conditions & facilities
Other then the beautiful view this hotel is in desperate need of a renovation.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful, the room was spacious and clean.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the place! It’s convenient and newer than expected. Enjoyed the superb view of suruga bay too!
Stayed 2 nights in May 2024

10/10 Excellent

Meilyne

Stayed 1 night in Apr 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to train station. Covered walkway to hotel helps on rainy days.
Stayed 3 nights in Mar 2024

2/10 Terrible

Lutfu

Travelled with family
If you are not Japanese, better to avoid this hotel. They even charges for the water. The breakfast is just awful. Very old and not updated. They make business just to upset the customers.
Stayed 1 night in Feb 2024

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Nelson

Travelled with family
Disliked: Cleanliness, staff & service

Huge cockroach

The hotel is okay. A but run down. We had two rooms. There was a massive cockroach in one of them. That in itself isn’t the worst thing, but the staff didn’t seem to care much, which was disappointing. I had asked for a 12 pm checkout (as opposed to the standard 11 am) for one of the rooms but was denied.
Unwelcome roommate
Stayed 1 night in Aug 2023

8/10 Good

Harry

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, comfortable and very kind and professional staff.
Stayed 1 night in Jul 2023

8/10 Good

Christian

Travelled with family
Liked: Cleanliness, staff & service
Overall it was ok. Hotel is outdated and no gym, no pool. For the price you will think at least a gym but no. Good location.
Stayed 1 night in Jul 2023

10/10 Excellent

Earl Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Solomiia

Travelled with family
Liked: Cleanliness, staff & service
Great location and room view, but the building is kinda old, very old bathroom.
Stayed 2 nights in May 2023

8/10 Good

Dolores, Aurora

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is very convenient to the train station and many amenities in the area. However, the rooms need to be updated. The cabinet door to the refrigerator was not properly connected. There were only 2 small drawers to unpack your clothes which forced you to live out of your suitcase. The carpeting was unraveling. NEEDS UPDATING.
Stayed 5 nights in May 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shabby, badly managed.

This hotel need upgrading: new carpets, paint.. It is badly managed. Despite being quite empty it doesn't let people check in before 2PM. Later the lobby fills with waiting guests. One takes a number. The understaffed desk cannot manage. The process is cumbersome and everybody is unhappy. Finally the pillows are the world's worst: filled with rice? If you like frustration stay at the Grand Hills Shizuoka. The only plus is its convenient location at the train station.
Stayed 1 night in May 2023

10/10 Excellent

JOYCE

Stayed 1 night in May 2023