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Hilton Richmond Hotel & Spa/Short Pump

4.0 star property
4-star spa hotel near Short Pump Town Center

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Richmond Hotel & Spa/Short Pump

Exterior
Meeting facility
View from room
Bar (on property)
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking available
  • Pool
  • Gym

Explore the area

Map
12042 West Broad Street, Richmond, VA, 23233
  • Short Pump Town Center
    ‪12 min walk‬
  • Henrico Doctors' Hospital
    ‪12 min drive‬
  • Historic Tuckahoe
    ‪12 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪29 min drive‬

Room options

View all photos for Classic Room, 2 Queen Beds

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Classic Room, 2 Queen Beds

9.0 out of 10
Wonderful
(16 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed with Sofa bed, Accessible (Hearing Accessible)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed with Sofa bed, Accessible (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(12 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Classic Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(7 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Accessible (Hearing Accessible)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Classic Room, 1 King Bed, Accessible (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(45 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible (Roll-In Shower)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Classic Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(3 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Parlor Suite Non-Smoking

Parlor Suite Non-Smoking | Living area

Parlor Suite Non-Smoking

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Drury Plaza Hotel Richmond

Pool
Hot tub
Breakfast included
Pet-friendly
4.8 out of 5, Exceptional, (2572)
The price is CA $159
per night
CA $184 total
includes taxes & fees
29 Jan - 30 Jan
Drury Plaza Hotel Richmond

About the area

Richmond

Short Pump stay.With a stay at this Short Pump hotel, you'll be within half a mile (1 km) of Short Pump Town Center and 2 miles (3 km) of Sheltering Arms Institute. Elk's Lodge and Hunting Hawk Golf Club are also within 6 miles (10 km).

What's nearby

  • Short Pump Town Center - 12 min walk
  • Henrico Doctors' Hospital - 12 min drive
  • University of Richmond - 14 min drive
  • Lewis Ginter Botanical Garden - 14 min drive
  • Henrico Sports & Events Center - 16 min drive

Getting around

  • Richmond Main Street Station - 19 min drive
  • Richmond Intl. Airport (RIC) - 29 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬11 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪Casa del Barco - Short Pump Town Center - ‬10 min walk
  • ‪Firebirds Wood Fired Grill - ‬11 min walk

About this property

Hilton Richmond Hotel & Spa/Short Pump

4-star spa hotel near Short Pump Town Center
Hilton Richmond Hotel & Spa/Short Pump offers its guests a full-service spa, an indoor pool, and a spa tub. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 11 meeting rooms. Event space at this hotel measures 21937 square feet (2038 square meters) and includes conference space. A 24-hour fitness center, spa services, and a terrace are also featured at the business-friendly Hilton Richmond Hotel & Spa/Short Pump. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Richmond hotel.

  • 1 building
  • 254 guestrooms or units
  • 8 levels
  • 2 dining venues
  • Meeting rooms
  • 21937 sq ft of conference space
  • 2038 sq m of conference space
  • Built in 2009
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
Hilton Richmond Hotel & Spa/Short Pump offers 254 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature pillowtop mattresses. 65-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include designer toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Aura Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is open select days.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 10.00 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 9.00-18.00 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Indoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 65-inch flat-screen TV
  • Cable/satellite channels
  • MP3 dock
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 2 percent tourism fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9.00 to 18.00 per person
  • Covered self parking fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Richmond
Hilton Richmond Hotel
Hilton Richmond Hotel Short Pump
Hilton Richmond Short Pump
Hilton Short Pump
Hilton Short Pump Richmond
Richmond Hilton
Richmond Hilton Short Pump
Richmond Short Pump Hilton
Short Pump Hilton
Hilton Richmond Hotel And Spa / Short Pump
Hilton Richmond Hotel /Short Pump
Hilton Richmond /Short Pump
The Hilton Richmond Hotel Spa / Short Pump
Hilton Richmond & Short Pump
Hilton Richmond Hotel & Spa/Short Pump Hotel
Hilton Richmond Hotel & Spa/Short Pump Richmond
Hilton Richmond Hotel & Spa/Short Pump Hotel Richmond

Hilton Richmond Hotel & Spa/Short Pump Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 636 out of 1004 reviews" "
Rating 8 - Good. 208 out of 1004 reviews" "
Rating 6 - Okay. 74 out of 1004 reviews" "
Rating 4 - Poor. 49 out of 1004 reviews" "
Rating 2 - Terrible. 37 out of 1004 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kristy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot and the breakfast at Shulas was excellent!
Stayed 1 night in Oct 2024

10/10 Excellent

Kathleen

Stayed 4 nights in Oct 2024

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay in Short Pump
Nice spacious and clean room. My husband was pleased with the size of the TV, the better to see football on 🙄 I did have to call the front desk for bottled water to make coffee with in the room. It was at the door in 3 mins flat. We have stayed at this property before and will stay here again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Won

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Stayed 1 night in Sep 2024

10/10 Excellent

Nancy Ferguson

Liked: Cleanliness, staff & service, property conditions & facilities
This is a really nice, very clean hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, conveniently located.
Stayed 2 nights in Oct 2024

10/10 Excellent

SHERRI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
Great stay for my wedding anniversary. Close to EVERYTHING. I'm definitely coming back.
Stayed 1 night in Oct 2024

10/10 Excellent

William

Stayed 1 night in Sep 2024

10/10 Excellent

phoenyx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were outstanding
Stayed 1 night in Sep 2024

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly, professional, and helpful! Room was extremely clean!!!
Stayed 1 night in Sep 2024

10/10 Excellent

John

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Christy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is smoke free and convenient to shopping and the interstate. Pleasant stay for a work trip.
Stayed 5 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

David

Stayed 1 night in Aug 2024

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Mushtaq

Stayed 1 night in Aug 2024

6/10 Okay

Christopher

Stayed 1 night in Aug 2024

10/10 Excellent

Diona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and reasonable price !
Stayed 3 nights in Aug 2024

2/10 Terrible

Yuri

Stayed 4 nights in Aug 2024

8/10 Good

dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved it
Stayed 1 night in Aug 2024