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Mercure Sibiu Arsenal

4.0 star property
Enjoy the indoor pool at this 4-star Sibiu hotel

Choose dates to view prices

Photo gallery for Mercure Sibiu Arsenal

Restaurant
Exterior
Indoor pool
Interior
Lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking available
  • Bar
  • Pet-friendly
  • Laundry

Explore the area

Map
42 44 BULEVARDUL VICTORIEI, Sibiu, 557260
  • Lucian Blaga University of Sibiu
    ‪6 min walk‬
  • Liar's Bridge
    ‪4 min drive‬
  • Piata Mare
    ‪4 min drive‬
  • Sibiu (SBZ)
    ‪11 min drive‬

Room options

View all photos for Classic Room, 2 Single Beds

Minibar, in-room safe, soundproofing, iron/ironing board

Classic Room, 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed

Minibar, in-room safe, soundproofing, iron/ironing board

Superior Room, 1 Double Bed

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 King Bed

Minibar, in-room safe, soundproofing, iron/ironing board

Classic Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Double Bed with Sofa bed

Minibar, in-room safe, soundproofing, iron/ironing board

Suite, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Privilege)

Room, 1 King Bed (Privilege)

Room, 1 King Bed (Privilege)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite with One Double Bed and Sofa Bed

Minibar, in-room safe, soundproofing, iron/ironing board

Suite with One Double Bed and Sofa Bed

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the area

Sibiu

Near the airport.Within a 10-minute walk of the hotel, you'll find Sub Arini Park and Lucian Blaga University of Sibiu. Museum of Hunting Arms & Trophies and Radu Stanca National Theater are also within 2 miles (3 km).

What's nearby

  • Lucian Blaga University of Sibiu - 6 min walk - 0.6 km
  • Holy Trinity Cathedral - 3 min drive - 2.0 km
  • Liar's Bridge - 4 min drive - 2.8 km
  • Council Tower - 4 min drive - 2.9 km
  • Piata Mare - 4 min drive - 3.0 km

Getting around

  • Sibiu Station - 9 min drive
  • Sibiu (SBZ) - 11 min drive

Restaurants

  • ‪Hug The Plate - ‬14 min walk
  • ‪Prison Bar - ‬13 min walk
  • ‪Mai Coffee Lounge - ‬6 min walk
  • ‪TED’S COFFEE CO. - ‬12 min walk
  • ‪New York - ‬13 min walk

About this property

Mercure Sibiu Arsenal

Enjoy the indoor pool at this 4-star Sibiu hotel
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 7 meeting rooms available. An airport shuttle (available 24 hours) is available for a fee. An indoor pool, multilingual staff, and tour/ticket assistance are also featured at Mercure Sibiu Arsenal. Parking is available for a fee.

This 4-star Sibiu hotel is smoke free.

  • 121 guestrooms or units
  • Meeting rooms
  • Built in 2023
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mercure Sibiu Arsenal offers 121 air-conditioned accommodations with minibars and laptop-compatible safes. 50-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers. This Sibiu hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered self parking on site (EUR 9 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Indoor pool
  • Winery release events

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch smart TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 35 per vehicle (roundtrip, maximum occupancy 3)
  • Covered self parking fee: EUR 9 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. This property uses a grey water recycling system. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Mercure Sibiu
Mercure Sibiu Arsenal Hotel
Mercure Sibiu Arsenal Sibiu
Mercure Sibiu Arsenal Hotel Sibiu
Mercure Sibiu Arsenal (Opening Q3 2023)

Mercure Sibiu Arsenal Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 12 out of 20 reviews
Rating 8 - Good. 5 out of 20 reviews
Rating 6 - Okay. 2 out of 20 reviews
Rating 4 - Poor. 0 out of 20 reviews
Rating 2 - Terrible. 1 out of 20 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

shimon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Standard 4 star
Stayed 1 night in Dec 2024

8/10 Good

Michal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Clean comfortable great service and breakfast. Location wasn't good enough
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel
Ok hotel. A bit far from the historic center but there is a bus stop right outside the hotel that goes to the train station. Also a nice park across the street. Big room. Fairly clean. Good selection at breakfast.
Stayed 4 nights in Oct 2024

10/10 Excellent

Milton, Austin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time here. The staff was amazing
Stayed 7 nights in Sep 2024

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great.
Stayed 1 night in Aug 2024

10/10 Excellent

Marlon

Stayed 1 night in Sep 2024

6/10 Okay

REMUS, SURPRISE

Liked: Cleanliness
Disliked: Staff & service, amenities
I booked a premium room which had the breakfast included. We normally drink cold mineral water which just happened to not be part of the menu, extra fee had to be paid for it. Okay, understandable, however the servers hackled me for a signature the moment they placed the water bottles on my table. Respectfully, I responded that I was not done with my meal and to leave the tab open as I was sure more water had to be ordered. At this point I am very irritated and asked to speak with a manager. To my surprise no manager was present. I waited until I was done and then proceeded with closing my tab and pay for the water I consumed during my breakfast. Later, I made my
Stayed 1 night in Aug 2024

8/10 Good

Lucia

Stayed 1 night in Jun 2024

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good breakfast
Stayed 1 night in Jun 2024

10/10 Excellent

Carmina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little walk to the old town In a beautiful park Great staff there Breakfast really good 👍
Stayed 3 nights in Apr 2024

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Hotel outside of old town
Nice modern hotel just slightly out of the old town (15 minutes walk). Supermarket near by along with some nice restaurants. Checking in staff were friendly too. Balcony was nice with great views of the mountains.
Stayed 3 nights in Apr 2024

10/10 Excellent

Grzegorz

Liked: Staff & service
Stayed 4 nights in Dec 2024

2/10 Terrible

Thomas

Stayed 1 night in Oct 2024

10/10 Excellent

Toni

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Helga

Liked: Cleanliness, property conditions & facilities
Das Hotel ist ok mit kleineren Mängel ,das Frühstück gewöhnungsbedürftig und Personal schrecklich bis aufs Andrea an der Rezeptipn die ihren Job mit Liebe macht.
Stayed 2 nights in Jun 2024

6/10 Okay

Maresa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Hotel was very new, superb Parking Options, Supermarket nearby, nice facilities, the breakfast was not vegan friendly, we asked for plant milk, they told us they only serve it when you buy special coffee. No label was on the food, so as a pregnant person you almost couldn’t eat anything. The pillows were to big, other people before us asked for smaller ones but they were not available.. the pool has swimming lessons and no one tells you. During that time you do not want to use the pool (noisy and full). Otherwise it’s a nice pool!
Stayed 3 nights in May 2024

10/10 Excellent

Chaz

Stayed 1 night in Apr 2024

10/10 Excellent

Sylvain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sejour tres agreable
J'ai passé un excellent séjour dans ce nouvel hôtel à Sibiu, qui propose un niveau de confort et de services exceptionnel. Sa situation en face du parc est également très agréable.
Stayed 5 nights in Oct 2023