Mercure Sibiu Arsenal

4.0 star property
Enjoy the indoor pool at this 4-star Sibiu hotel

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Sibiu Arsenal

Restaurant
Interior
Lobby lounge
Exterior
Indoor pool

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
42 44 BULEVARDUL VICTORIEI, Sibiu, 557260
  • Lucian Blaga University of Sibiu
    6 min walk
  • Radu Stanca National Theater
    19 min walk
  • Railway Museum
    20 min walk
  • Sibiu (SBZ)
    11 min drive

Room options

Classic Room, 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 Double Bed

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Classic Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Privilege)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Single Beds

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

Suite with One Double Bed and Sofa Bed

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Sibiu

Near the airport.You'll find Lucian Blaga University of Sibiu and Museum of Hunting Arms & Trophies within a 15-minute walk of this Sibiu hotel. Radu Stanca National Theater and Railway Museum are also within 2 miles (3 km).

What's nearby

  • Brukenthal National Museum - 3 min drive - 2.3 km
  • Liar's Bridge - 4 min drive - 2.8 km
  • Council Tower - 4 min drive - 2.9 km
  • Piata Mare - 4 min drive - 3.0 km
  • Promenada Mall - 4 min drive - 3.0 km

Getting around

  • Sibiu Station - 9 min drive
  • Sibiu (SBZ) - 11 min drive

Restaurants

  • ‪Hug The Plate - ‬14 min walk
  • ‪Prison Bar - ‬13 min walk
  • ‪Mai Coffee Lounge - ‬6 min walk
  • ‪TED’S COFFEE CO. - ‬12 min walk
  • ‪New York - ‬13 min walk

About this property

Mercure Sibiu Arsenal

Enjoy the indoor pool at this 4-star Sibiu hotel
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 7 meeting rooms available. An airport shuttle (available 24 hours) is available for a fee. An indoor pool, multilingual staff, and tour/ticket assistance are also featured at Mercure Sibiu Arsenal. Parking is available for a fee.

This 4-star Sibiu hotel is smoke free.

  • 121 guestrooms or units
  • Meeting rooms
  • Built in 2023
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mercure Sibiu Arsenal offers 121 air-conditioned accommodations with minibars and laptop-compatible safes. 50-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers. This Sibiu hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (EUR 9 per day)
  • RV/bus/truck parking (surcharge) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Indoor pool
  • Winery release events

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 40
  • Front entrance ramp
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 50-inch Smart TV
  • Digital channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 35 per vehicle (roundtrip, maximum occupancy 3)
  • Covered self parking fee: EUR 9 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. This property uses a grey water recycling system. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Mercure Sibiu
Mercure Sibiu Arsenal Hotel
Mercure Sibiu Arsenal Sibiu
Mercure Sibiu Arsenal Hotel Sibiu
Mercure Sibiu Arsenal (Opening Q3 2023)

Mercure Sibiu Arsenal Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 10 out of 16 reviews" "
Rating 8 - Good. 4 out of 16 reviews" "
Rating 6 - Okay. 2 out of 16 reviews" "
Rating 4 - Poor. 0 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

REMUS, SURPRISE

Liked: Cleanliness
Disliked: Staff & service, amenities
I booked a premium room which had the breakfast included. We normally drink cold mineral water which just happened to not be part of the menu, extra fee had to be paid for it. Okay, understandable, however the servers hackled me for a signature the moment they placed the water bottles on my table. Respectfully, I responded that I was not done with my meal and to leave the tab open as I was sure more water had to be ordered. At this point I am very irritated and asked to speak with a manager. To my surprise no manager was present. I waited until I was done and then proceeded with closing my tab and pay for the water I consumed during my breakfast. Later, I made my
Stayed 1 night in Aug 2024

8/10 Good

Lucia

Stayed 1 night in Jun 2024

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good breakfast
Stayed 1 night in Jun 2024

10/10 Excellent

Carmina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little walk to the old town In a beautiful park Great staff there Breakfast really good 👍
Stayed 3 nights in Apr 2024

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Hotel outside of old town
Nice modern hotel just slightly out of the old town (15 minutes walk). Supermarket near by along with some nice restaurants. Checking in staff were friendly too. Balcony was nice with great views of the mountains.
Stayed 3 nights in Apr 2024

10/10 Excellent

Toni

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Helga

Liked: Cleanliness, property conditions & facilities
Das Hotel ist ok mit kleineren Mängel ,das Frühstück gewöhnungsbedürftig und Personal schrecklich bis aufs Andrea an der Rezeptipn die ihren Job mit Liebe macht.
Stayed 2 nights in Jun 2024

6/10 Okay

Maresa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Hotel was very new, superb Parking Options, Supermarket nearby, nice facilities, the breakfast was not vegan friendly, we asked for plant milk, they told us they only serve it when you buy special coffee. No label was on the food, so as a pregnant person you almost couldn’t eat anything. The pillows were to big, other people before us asked for smaller ones but they were not available.. the pool has swimming lessons and no one tells you. During that time you do not want to use the pool (noisy and full). Otherwise it’s a nice pool!
Stayed 3 nights in May 2024

10/10 Excellent

Chaz

Stayed 1 night in Apr 2024

10/10 Excellent

Sylvain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sejour tres agreable
J'ai passé un excellent séjour dans ce nouvel hôtel à Sibiu, qui propose un niveau de confort et de services exceptionnel. Sa situation en face du parc est également très agréable.
Stayed 5 nights in Oct 2023