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Angkor Heritage Boutique Hotel

2.5 star property
Family-friendly stay near Pub Street

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Angkor Heritage Boutique Hotel

View from property
Outdoor pool, pool umbrellas, sun loungers
Aerial view
Lobby
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Pool
    Pool
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Room service
    Room service

Explore the area

Map
0273,Street BT(Off NationalRd.6),, Sangkat Slorkra, 3, Siem Reap, Siem Reap (province)
  • Miniature Replicas of Angkor’s Temples
    3 min drive
  • Siem Reap Royal Residence
    3 min drive
  • Charles de Gaulle Road
    4 min drive
  • Siem Reap Angkor Intl. Airport (SAI)
    54 min drive

Room options

View all photos for Connecting Room (1 Double and 1 Twin room) with Balcony – Free Airport Shuttle

Premium bedding, pillowtop beds, in-room safe, individually decorated

Connecting Room (1 Double and 1 Twin room) with Balcony – Free Airport Shuttle

  • 50 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Twin with Balcony- Free Airport Shuttle

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Twin with Balcony- Free Airport Shuttle

  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room (1King and 1Single bed) with Balcony - Free Airport Shuttle

Premium bedding, pillowtop beds, in-room safe, individually decorated

Family Room (1King and 1Single bed) with Balcony - Free Airport Shuttle

  • 100 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Double with Balcony- Free Airport Shuttle

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Double with Balcony- Free Airport Shuttle

  • 50.0 sq m
  • Sleeps 4
  • 1 King Bed

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The price is CA $223
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CA $277 total
includes taxes & fees
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About the area

Siem Reap

Close to airport.Stay at this Siem Reap property and you'll be within half a mile (1 km) of Psa Leu Market and 2 miles (3 km) of Palm Container Night Market. Prasat Kravan and Phnom Bok are also within 2 miles (3 km).

What's nearby

  • Angkor National Museum - 3 min drive
  • Siem Reap Royal Residence - 3 min drive
  • Old Market Area - 3 min drive
  • Pub Street - 4 min drive
  • Angkor Night Market - 4 min drive

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 54 min drive

Restaurants

  • ‪Pho Pho Restaurant - ‬15 min walk
  • ‪Peace Cafe - ‬4 min drive
  • ‪Ngy Ky Restaurant - ‬11 min walk
  • ‪Phanha Khmer Restaurant - ‬2 min drive
  • ‪Upper Deck - ‬12 min walk

About this property

Angkor Heritage Boutique Hotel

Family-friendly stay near Pub Street
Angkor Heritage Boutique Hotel offers its guests a children's pool, an outdoor pool, and complimentary bicycles. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and limo/town car service are available. Spa services, a terrace, and barbecue grills are also featured at the family-friendly Angkor Heritage Boutique Hotel. A shuttle from the airport to the hotel is free (available on request). Valet parking is free.

This Colonial Siem Reap property is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 3 levels
  • Built in 2012
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Angkor Heritage Boutique Hotel offers 30 accommodations with DVD players and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Siem Reap property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

Chinese (Mandarin), English, Khmer, Thai

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Free offsite parking
  • Free pick-up airport shuttle from 6:00 AM - midnight
  • Airport shuttle at scheduled times, on request
  • Area shuttle (surcharge)
  • Limo/town car service
  • Shopping center shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:00 AM: USD 8 for adults and USD 4 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Children's pool
  • Free bicycle rentals
  • Horse riding/rentals
  • Outdoor pool
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • DVD player
  • Premium channels

Bedroom

  • Blackout drapes/curtains
  • Ceiling fan
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Angkor Heritage Boutique Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 8 for adults and USD 4 for children
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, JCB International, and cash.

We should mention

  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 10 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Angkor Heritage
Angkor Heritage Boutique
Angkor Heritage Boutique Hotel AIC Siem Reap
Angkor Heritage Boutique Hotel Siem Reap
Angkor Heritage Boutique Siem Reap
Angkor Heritage Hotel
Heritage Angkor
Heritage Angkor Hotel
Heritage Boutique
Heritage Boutique Hotel
Angkor Heritage Boutique Hotel AIC
Angkor Heritage Boutique AIC Siem Reap
Angkor Heritage Boutique AIC
Angkor Heritage Boutique Hotel by AIC
Angkor Heritage Siem Reap
Angkor Heritage Boutique Hotel Property
Angkor Heritage Boutique Hotel Siem Reap
Angkor Heritage Boutique Hotel Property Siem Reap

Angkor Heritage Boutique Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 22 out of 69 reviews" "
Rating 8 - Good. 26 out of 69 reviews" "
Rating 6 - Okay. 14 out of 69 reviews" "
Rating 4 - Poor. 5 out of 69 reviews" "
Rating 2 - Terrible. 2 out of 69 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Sze Nga

Disliked: Room comfort
when i go in the room, i have many mosquito, and whole night can sleep, because of the mosquito. the location is very far for restaurant. and wifi is too slow. But the staff was very helpful.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
It was lovely. Room was huge. As a diabetic and vegan they went out of their way to cook vegan meals for me. Hi to Mr ear.
Stayed 2 nights in Jun 2018

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
hotel and staff friendly and helpful rooms fantastic
Stayed 1 night in Mar 2018

6/10 Okay

Al, Australia

Liked: Cleanliness, staff & service, room comfort
Hotel improvements considerations
I believe the kindness courtesy and responsive attitude of the staff stopped me from giving this hotel a lower review. I believe this review is for the owner of this establishment in taking on board my observations and making improvements, in providing his/her future customers with an improved experience. Please see below under improvements.
Stayed 6 nights in Feb 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Definitely not 4 Stars
Very tired hotel with a lot of issues that make it closer to a 2 star hotel. Some staff were helpful and lovely. Rooms were cleaned well but noisy. Annoying that the images in the website are not what you get!!
Stayed 5 nights in Jan 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Ok... I guess.
The hotel had a few positives: price, friendly staff, and close general proximity to the town and ticket booth. The hotel employs it's own fleet of tuk tuk drivers so finding a ride is easy (although perhaps not as cheap as it otherwise should be). The pool is nice enough and good for a post-temple trip swim. The internet is fast and reliable. There are also unfortunately some negatives: the rooms are in dire need of a makeover. Our shower leaked, there was visible mold stains in the bathrooms. We ordered dinner one night at the service was awful. They were out of a lot and the stuff we did order took forever. The staff tried hard to sell their services - van trips, etc. that weren't always in the best interest of our group. They played bass-heavy music at the pool really loud during the day so it shook our room...even if the only people at the pool was the staff! The first night, they hosted a small company party at the pool (which is just outside the rooms) until midnight where the music and attendees were loud. They don't have real coffee available (only instant) at breakfast or during the day. This place wasn't bad if you're looking for a cheap room in Siem Reap with friendly staff. Unfortunately, they didn't offer much else.
Stayed 5 nights in Dec 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
6 night stay
March stay Negatives: Charged for airport transfer despite being told that was included Some reception staff had little interest in service and were always looking for opportunities to sell services, to the point of being quite awkward and persistent at times Top floor of the hotel resembles a building site if you ever wonder up there In heat its quite a walk into more central town locations for dinner/lunch/shopping etc Positives: Large rooms, well maintained Quite location aside from some wildlife noises Staff other than some reception staff (above) are friendly and helpful Pleasant pool area to sit out at English TV channels including movies

6/10 Okay

CL, Hong Kong

Disliked: Cleanliness, property conditions & facilities
Hotel located in a alley
We stayed in this hotel for 5 nights. Hotel is located in a alley instead of the main street. The alley is lack of street lights so it is a bit dangerous to walk through at night. There is a tuk tuk stand by at the hotel to take us to the pub street/old market for $3 USD. The hotel facilities and decorations are a bit old but still acceptable. Our room has a balcony but there was water and plants in front of the balcony that attracts a lot of mosquito and other insects. The bed is quite comfortable and clean. There are 3 or 4 electric sockets in the room and bathroom for us to use. There was some dirt in the bath tub so we did not use it. We used the shower but there was a dead insect in the shower one time. The water quality is not good, yellowish colour. The hotel room looks a lot older than the pictures on the website. The breakfast is free and the same everyday, includes western and cambodia styles. Overall, I was a bit disappointed with standard of this hotel as it was quite different from what it was described on the website. However, it is still a good option with the worth of the price.

2/10 Terrible

Vince, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel below minimum expectations
Hotel quite badly maintained. Dirty pool n room, especially toilet. Once a day room turnover only changed towel n tidy bed, room wasn't cleaned. When we checked in, no staff helped with our luggages to second floor without lift, even though we have children to manage. Check in staff not friendly. Overall, disappointed with the hotel with the price we paid. Given a choice, we would cancel and move to another hotel.

10/10 Excellent

Dan, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet location
The hotel is about a 10-15 minute tuk tuk ride from Pub Street and the old/market. It is off a busy active street with a large wet market. The location is very quiet and a very nice property. The staff were very friendly and did every thing to make our stay enjoyable. The free breakfasts was very good and the restaurant service very good western and Khmer food. We were a family of 5 staying in family suite. Two a joining rooms with a king in one and King and single in the other. Room and washroom was very clean and each room had a fridge. We had a very good stay!

8/10 Good

Mai

Liked: Cleanliness, property conditions & facilities, room comfort
A lovely stay in Siem Reap
We stayed at the Angkor Hertiage Hotel during our stay in Siem Reap. We had a pleasant stay, the rooms were very spacious and breakfast was fine, the highlight for us was the pool which was always empty so we had to ourselves. The staff were quite pushy with making us book trips / extras from us. We had room service and the guy who delivered our food didn't leave the room until I said I would think about it, whilst leaving our food to go a bit cold. Overall I would stay here again if I would visit the Angkor Wat again, tuk tuk driver Mr Dan was great driver who took us everywhere we needed to go.

8/10 Good

Manbir, Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tropical forest tucked away.
Very spacious rooms.good view from the balconies.Nice pool. Flora and fauna complements the holiday mood Breakfast so so...needs to improve. Rooms and bathrooms super clean and comfy. Super place to hang out with family and friends.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Sunita, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suitable for families, friendly staff.
Rooms are very large and there's ample space for moving around. Balcony view is soothing. The bathroom is clean. Beds are made daily. Location is rather remote but worth the while as it is calm and peaceful. Tuk-tuk is available to take you anywhere you like. The pool water is warm and nice at anytime, even at night. Nice hotel with friendly staff. Breakfast is made up to your taste. I would certainly recommend this place to my friends.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Wonderful place. Great staff great food great price. It was also close by to see all the ancient ruins What else do you want me to say. Don't force people to write more can't we keep it simple I am getting tired of this program that keep saying need to write more. If you want a bad review then I can. Stupid survey. Making my experience very bad now. Why do I have to write so much. I am not trying to write a novel here for other to read about. Short and simple is all it take. This is getting very annoying

8/10 Good

Anoop, Lucknow, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located near market
Comfortable hotel and courteous staff. Good breakfast spread.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely boutique hotel
Lovely boutique hotel away from the hustle of the city centre. superb rooms. great staff. lovely pool area.

10/10 Excellent

Maria, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect getaway
Safe did not work, other than that amazing hotel and nice staff

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Fine hotel, but some issues
Enjoyed the affordability of the hotel and relative seclusion from the crowds and crush of No. 6 Road. Unfortunately, my tuk tuk drivers often had no idea where the hotel was and it often took a lot of misdirection before anyone could find it. Not sure if it's due to its relative seclusion or the fact that there's also another Heritage hotel. Overall the hotel was nice, the spa was reasonably priced and the staff was friendly and accommodating. However, the staff had poor English skills which wouldn't really be a big problem if they didn't often confuse my requests with those of others. Probably the biggest issue I had was when I tried to check out and pay for the fees I'd racked up and they couldn't get their credit card machine working, which then required that I go to an ATM, pay a fee and withdraw money to pay them in cash. There are so many hotels in the area I'm not sure if there are better options or not. Overall, my stay was reasonable but I would recommend doing more thorough research before deciding on a place, if you plan on staying for 3+ nights.

10/10 Excellent

Nuno, Seoul, Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Quiet Place for family
When I got up in the morning, I felt like getting up at home. it's very comfortable and quiet. Here is very good place for family with young childre.

10/10 Excellent

Albert, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet, good service
Clean and comfortable, nice environment and good breakfast. A Du-du were sent to picked us up at the airport by the hotel, with 3 adults, 3 pieces of luggage and 3 backpacks, we hardly squeezed in, and almost sitting on top of each other, after we complained to the manager, he arranged to have a 4 door sedan brought us to the air-port when we left. What a good service!!

8/10 Good

shilpa, Tsukuba

Liked: Cleanliness, property conditions & facilities
Not bad
We booked us in here for 6 nights as it looked good on all sites, the revues were good etc. Sadly, the day we landed we were taken to another hotel, they did have their pick up service drop us to a hotel quite close to the airport with no warning! Not to be in fair to them, the replacement hotel was awesome, they were villas with an absolute resort ambience all in a gorgeous setting. TresorDAngkor where we were taken to had amazing service & the staff were apologetic for us to have to shift again in 2 days with toddler. They even offered us dinner on the house on the last night there. Well, when we went back to Angkor Heritage, I did bring up the topic & let them know I'd have appreciated a little advanced notice of the change. The reasons firstly for the replacement was downright silly (they had the road in front being renovated but we saw no change or work having being done) They had nothing to say, not even an apology. That kind of irked me but if not for his little story, I'd not mind this place, albeit a lil away from the city hub (probably a good thing) it has a lot to offer.

10/10 Excellent

Saminda, Melbourne Victoria Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant family friendly boutique hotel-Siem Reap
Very pleasant boutique hotel, catering very well for families, that is not too far from the city centre and the Angkor Temple area. Staff are very friendly and rooms are clean and meets all needs.

10/10 Excellent

Eddie, Penang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Boutique Hotel close to Phsar Leu
Very cozy and a beautifully designed boutique hotel. Large room and very comfortable. Breakfast has a lot of varieties and tasty. Staffs are very helpful and polite. This hotel is off Route 6 and right opposite Phsar Leu (market). Safe and convenient to walk out for shopping at the morning/evening market. It's about less than 15mins tut-tut ride (USD$1/person) to Old Market / Pub Street.

8/10 Good

Jack, Penang, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Boutique Hotel
Pleasant stay at the hotel with peace and quite environment.