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Viva Hotel

4.5 star property
4.5-star luxury hotel near Pub Street, connected to a shopping center

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December 2024
January 2025

Photo gallery for Viva Hotel

Suite, 2 Queen Beds
Suite, 2 Queen Beds
Interior detail
Interior entrance
Body treatments, aromatherapy, body wraps, massage/treatment rooms

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Spa
    Spa
  • Room service
    Room service
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning

Explore the area

Map
2 Thnou Street (Corner Old Market Area), Mondul 1 Svay Dangkom, Siem Reap
  • Old Market Area
    1 min walk
  • Phsar Chas Market
    1 min walk
  • Pub Street
    1 min walk
  • Siem Reap Angkor Intl. Airport (SAI)
    55 min drive

Room options

View all photos for Deluxe Room

Pillowtop beds, desk, rollaway beds, free WiFi

Deluxe Room

  • 45 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

  • 50 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Superior Room

Pillowtop beds, desk, rollaway beds, free WiFi

Superior Room

  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Pillowtop beds, desk, rollaway beds, free WiFi

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Siem Reap

Downtown Siem Reap stay.A stay at this Downtown Siem Reap hotel places you steps from Pub Street and within a 10-minute walk of Angkor Night Market. Old Market Area and Phsar Chas Market are also within half a mile (1 km).

What's nearby

  • Old Market Area - 1 min walk - 0.0 km
  • Pub Street - 1 min walk - 0.1 km
  • Angkor Night Market - 6 min walk - 0.6 km
  • Siem Reap Royal Residence - 16 min walk - 1.4 km
  • Angkor National Museum - 2 min drive - 1.9 km

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 55 min drive

Restaurants

  • ‪Sister Srey Cafe - ‬2 min walk
  • ‪Khmer Kitchen Restaurant - ‬1 min walk
  • ‪Elia Greek Kitchen - ‬1 min walk
  • ‪temple f n b - ‬2 min walk
  • ‪Viva Mexican Cafe - ‬1 min walk

About this property

Viva Hotel

4.5-star luxury hotel near Pub Street, connected to a shopping center
Viva Hotel offers its guests a full-service spa. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and limo/town car service. Spa services, a library, and a terrace are also featured at the luxury Viva Hotel. A shuttle from the airport to the hotel is free (available on request).

Smoking is allowed in designated areas at this 4.5-star Siem Reap hotel.

  • 1 building
  • 16 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Built in 2009
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Smoking in designated areas
  • Bar or lounge
Viva Hotel offers 16 air-conditioned accommodations with complimentary bottled water and slippers. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Siem Reap hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Holly hand has massage/treatment rooms. Services include body wraps and body treatments. A variety of treatment therapies are provided, including aromatherapy. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Languages

English, Khmer

Property amenities

Family friendly

  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free offsite parking
  • Free pick-up airport shuttle from 6 AM - 8 PM
  • Airport shuttle on request
  • Limo/town car service
  • Shopping center shuttle (surcharge)

Food and drink

  • 2 restaurants
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Full-service spa
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Desk
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Late check-out will incur additional fees.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Viva Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Viva Hotel
Viva Hotel Siem Reap
Viva Siem Reap
Viva Hotel Hotel
Viva Hotel Siem Reap
Viva Hotel Hotel Siem Reap

Viva Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 27 out of 177 reviews" "
Rating 8 - Good. 91 out of 177 reviews" "
Rating 6 - Okay. 44 out of 177 reviews" "
Rating 4 - Poor. 11 out of 177 reviews" "
Rating 2 - Terrible. 4 out of 177 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

Mike, Bristol UK

Liked: Staff & service
Disliked: Cleanliness
I have stayed at this hotel a number of times.The staff are brilliant and do everything to help. However the hotel needs a makeover and deep clean. Once done I would have no problem stopping again.
Stayed 15 nights in Feb 2020

8/10 Good

Douglas

Liked: Cleanliness, room comfort
Disliked: Staff & service
Good value great location!
Signed up for a room that said they had cable TV and I was told that it wasn’t working. I needed to have my own cable and hook it up to a computer. Very confusing and disappointing. Excellent restaurant right attached to the hotel and wonderful location in old town. Pub Street and market places within a few minutes walk. Definitely recommend other than the desk staff not helping me out with the TV.
Stayed 3 nights in Dec 2019

10/10 Excellent

Bless, Toronto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is really good and as for any negative comments said about it I would have to say it’s not true. I would highly recommend to try and get a suite because it gives you so much space. It has amazing food and you must try their cheese burger with this corn flour crust on top of it and it tastes so good. This hotel gets two thumbs up keep up the good work would highly recommend to anyone coming to siem reap because it’s location is close to everything like places like pub street
Stayed 4 nights in Oct 2019

10/10 Excellent

laura

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
I very much liked its location ,,old market,,pub street ,,nibht mzrkets ,, river ,, and walks
Stayed 4 nights in Jul 2019

8/10 Good

Jon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Had the deluxe room, power sockets sucked and the water goes out sometimes but it’s right on pub street! Foods good, I’d stay here again
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The property was good value for money and in a good location. Beware some of the rooms are on the 3rd floor and there is no lift. Hard work after a hard day in the heat.
Stayed 18 nights in Jan 2019

8/10 Good

Nathan

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Will come back, but......
Staff was a bit disinterested in us. For the price, I would stay again. No bugs. Always a nice thing. Great location. Big healthy breakfast.
Stayed 1 night in Jan 2019

8/10 Good

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viva hotel
The viva hotel is in the popular bar area, but having said that it was quite and relaxing at night I had a early night going to bed before 10pm and was not disturbed by any outside noise, so this location is worth considering,
Stayed 3 nights in Jan 2019

8/10 Good

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
I found nothing to complain about. The hotel is a very nice place to stay for the price. The staff are very friendly. it is not a five star hotel and does not pretend to be one. I expected it to be a bit noisy given the location but I was wrong. Good value hotel.
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Fair price, good location, ok service
Simple accommodation, fair price for what you get. No problems except that they forgot to clean the room.
Stayed 2 nights in Jan 2019

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel and location,If we ever go back to Siem Reap I would book here again.
Stayed 3 nights in Dec 2018

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big thumbs up for Zing hotel
Check in fast and easy.Staff very friendly and obliging.clean room with room service.food downstairs was ok.has a lift.can walk to riverside where there are many bars and resturants or $3 tuk tuk ride.this is the fifth time we have stayed here.
Stayed 2 nights in Dec 2018

8/10 Good

wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A definite yes to staying here again
Great location.very good staff. Clean quiet and central to everything. Definitely recommend Viva hotel
Stayed 3 nights in Dec 2018

6/10 Okay

AAA

The downstairs restaurant was great and the staff was really helpful and friendly. Prices were reasonable and vegetarian options are available. The place is located at a superb location. There was only one hotel guy who was helpful. The receptionist was always clueless about everything. The answer for anything was "I don't know". The room had a constant noise from the AC and some other generator or Motor. Since the room was situated in the top floor it was very hot most of the time. There are power cuts and no backup generator and at that can't stay in the room it's too hot and no wifi.
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Somewhat comforting
Nice, cozy, quite big room for the standard room. Got the lounge area fill with bar seating and a pizza restaurant too. Friendly staff with good English.
Stayed 1 night in Dec 2017

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

8/10 Good

Leonard

Liked: Staff & service
Close enough to Pub St
A nice big room, but no comfortable chair to sit in. Inadequate lighting to read by. Kettle provided, but no cups or tea and coffee. Why? Hotel has an old Colonial charm but showing signs of neglect and poor maintenance. Very busy and popular restaurant downstairs. Some noise from the extremely loud thumping music from the competing cocktail carts nearby is audible in the room. I probably would stay again but request a room at the back.
Stayed 3 nights in Jul 2017

6/10 Okay

Su Wai, Singapore

Disliked: Property conditions & facilities
Very Centralised
It was a budget hotel. Room given was pretty in bad shape but upon complaint I was given a free upgrade from Standard room to Deluxe Room. Overall, everything was smooth living here.

8/10 Good

mike, Singapore

Liked: Staff & service, property conditions & facilities
excellent location
excellent location, friendly staff, not so comfortable bed

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
can't confirm my booking because PC problem
can't confirm my booking because PC problem. Room is so shabby access to restaurants,massage shop and bar is good

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Staff try hard.
Must upgrade your room. Superior room no window,leaking pipes, must be slim person to use toilet. Entrance to rooms is next to the kitchen. Sat on sidewalk table for breakfast with a rat and a cat. The rat was bigger and the cat couldn't care. Welcome to Asia.