The property is very clean, there is a cafe downstairs, and a small cafeteria that opens later in the day also downstairs.
However, the beds are very uncomfortable, the bathrooms smell awful, and accessing the property is a nightmare if you are driving. The staff are pleasent, but not helpful. We had a very rough landing and it definitely soured our experience. Siena, however, is a beautiful city.
We were attracted to this property because the listing said they had free offsite parking or valet for 30/day. However, when we arrived it was close to close and we were given a rushed street name for where we could get access (for unloading only) and I asked for a whatsapp text that never came for directions. I was traveling with my 2 year old and had some luggage and didn't want to hike through the city with all of our things. The text never came, so in order to avoid the ZTL fines, we parked in a lot outside of town for $35/ night. The lots will give you a discounted rate of $25/ night if you get a QR code proving you are staying in town. So, yeah, free parking turned into 2.5 hours of waiting, searching, and hiking and $50 for 2 nights of parking.