2/10 Terrible
Nakia
Travelled with family
21 Oct 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst mistake ever
When we showed up to the hotel, the gentleman behind the counter was unable to help us check in, had to go and get somebody else which took a few minutes for her to come back. We had already been driving almost 8 hours, and we’re ready to get into our hotel. We booked a hotel with three beds because we had three adults and a 2 year-old. This worked out great for us. The room was huge. The beds were old and springs and they were not comfortable to sleep on. We all woke up sore and hurting. We had an infestation of sugar ants and got into all of our food that we had laying out. There were dirty Q-tips in the windowsills from Lord knows how long they’ve been there When we tried to talk to the owners of the hotel the open sign was on, but nobody was home push the night called button and nobody showed up. We were told that we needed to check out in the morning and drop the keys off, but nobody showed up to let us do that. See the pictures to show our disappointment. Since this was a nonrefundable, we were forced to stay in a dirty, nasty insect infested hotel for two nights. The stove was dirty and looked like it might cause a fire if we used it.
Nakia
Stayed 2 nights in Oct 2024