4/10 Poor
Karol L.
20 Jan 2025
Disliked: Cleanliness
Hazardous Christmas
While the pictures look amazing, don't be fooled. We were unable to get the key out of the lockbox, thankfully My daughter went around and found an unlocked door. Between the mice, dead bugs everywhere and overall everything filthy this. We spent the first 2 hours doing nothing but cleaning on Christmas day. And that was mostly just the kitchen. A personal hell. My family flew in from Seattle, my mom drove up from Winston. And my sister and her family drove up from Georgia. We asked if the manger had any other properties that we could move to. He never answered. We told him why and his solution. Was to come in and vacuum. Never mention the mice or offering to sterilize the place. Maybe he would have After he was done vacuuming but After a while, I asked him to leave because he was now on our family time. A blaring alarm went off to manager half way through our stay. Manager and owner had no clue that it had an alarm or how to turn it off. When we asked how to operate the fireplace, the manager didn't know how. There was no silverware and not enough plates. Lack of many items needed to cook for a group of 11. The so called coffee area existed of a hot water pot and Expresso machine and no coffee pot. Also it looked like it have not been cleaned in a long time. We bought plastic totes to keep our food sealed. And cleaned every day... Non stop.. please please correct these issues before renting it out again. Renters beware
Karol L.
Stayed 6 nights in Dec 2024